Bob and Susan - 10-29-2005 at 06:34 AM
I recently bought a Trace 4024 (4000 watt) inverter...
Almost 250 pounds in weight!!!
Figured I'd get the "BIG DOG" of inverters.
Best price was at Solatron in Victorville CA
http://www.partsonsale.com/
Opened the box...hooked it up and ALL smoke.
Dead on Arrival
Today, I learned a couple of things.
First this solar company (Solartron) came thru and FIXED the unit yesterday as I waited....no problem.
Three hours of work One hour for testing
I was expecting a 30 day wait for repairs.
Mike the service guy also gave me a class on Inverter 101
Solartron is an authorized service dealer for Trace Inverters.
Second...Trace ia Made in the USA...ha ha....
All the parts inside are made in China....
Boy are we in trouble if China get mad
I really have to recommend this company for solar products....
This is my second experience with them...
meme - 10-29-2005 at 10:02 AM
We too are very satified with Solatron! Good products and good fast service has been our experience also! One Big plus is that they return your calls
almost immediatetly!So you get fast fix for your problems! Also they ship right away when you order!
PacO - 10-29-2005 at 10:38 AM
I understand that Outback makes great inverters, too.
Bob and Susan - 10-29-2005 at 11:52 AM
...actually they may be better....you can put them outside...