LaRibereña
Nomad
Posts: 110
Registered: 8-27-2003
Location: Tehama, CA & La Ribera, BCS
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Need computer help!
Of all the folks at Nomad, someone must have the answer to my problem. When I try to forward an email with a photo, all that comes through on the
other end is that blank box with the little "x" boxed in the upper left corner. It must be some setting somewhere, but I can't figure it out. Help!
and Thanks!
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BajaNomad
Super Administrator
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Location: San Diego, CA
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Maybe that's enough information for someone else, but not for me. More details may help.
If you're forwading the message, make sure the image is actually still attached. Sounds like the image may not still be attached to the forwarded
email and the little box with an "x" is indicates the image isn't available (like in an HTML page or email) - which would be the case if you didn't
also send the image in the email.
--
Doug
When I was young, I admired clever people. Now that I am old, I admire kind people.
– Rabbi Abraham Joshua Heschel
We know we must go back if we live, and we don`t know why.
– John Steinbeck, Log from the Sea of Cortez
Affordable Domain Name Registration/Management & cPanel Web Hosting:
https://www.regionalinternet.com |
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LaRibereña
Nomad
Posts: 110
Registered: 8-27-2003
Location: Tehama, CA & La Ribera, BCS
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picture problems
Doug, it appears to be attached; my screen shows (i.e.): Attach: Beautiful photos (1.18 MB). It isn't just this email. I have tried to forward many
from different senders. It is my computer that is not forwarding the attachments. But why??? (Tried to send to you at bajanomad@escapist.com but it
was returned. Try me at rivhse@tco.net) Thanks, Elizabeth
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Don Alley
Super Nomad
Posts: 1997
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Location: Loreto
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Let me try...
When you attach a photo to an original email, the mail program sends your text, and, as instructed, grabs a copy of an existing photo file on your
computer's hard drive and sends it too. When you "atttach" a photo, you are giving your mail program instuctions on exctly what photo file to grab,
and exactly where that file is on your hard drive.
So, when you send your forwards, they contain forwarded instructions to grab the photo file off of the original senders computer, which is not
available.
What you must do, is first download and save to disk the photo attached to the email you received, then, when you forward it on, re-attach the new
photo file you saved to disk.
Sorry I have a Mac so I can't give detailed instructions for a Windows machine.
Anyway, that's my stab on what to try.
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Natalie Ann
Ultra Nomad
Posts: 2819
Registered: 8-22-2003
Location: Berkeley
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Elizabeth - Every once in a while I've received email with hyperlinked photos which, when I forward the email, sends only the text
and the blank box you describe. Not true for all email with hyperlinks, just for some. I don't know the reason but have thought it must have to do
with wherever the original image was stored.
Be yourself, everyone else is already taken.
.....Oscar Wilde
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bahiamia
Nomad
Posts: 143
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Location: Bahia de los Angeles
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Is the person you are sending the e-mail to using Outlook Express to download their mail? If so, the problem you descrive is a very common one and
can be fixed by changing a few settings.
But first, it appears there is confusion surrounding attachements. You can think of it this way. Attaching a photo or other type of file would be
like stapling or paper clipping both the e-mail and file together and sending them. They are both physically there and arrive together when you send
an e-mail with an attachment.
Attaching files or photos gives the user the option of opening it or not. It is inaccurate to state however, that the file is on the original
senders computer. Not true. If a file is attached to an e-mail, it gets sent along with the message, "stapled" or "paper-clipped" together, if
you will.
INSERTING a photo, puts it directly into the body of the e-mail and the file will be opened automatically when the e-mail is read. This requires the
ability to read and receive e-mails in the HTML or "Rich Text" format. If the receiver's incoming e-mail settings are not set to handle that, then
instead of an image, one would see a red x (in Outlook Express).
First let me know if the person on the other end is using Outlook Express or not, and if not, what program are they using for their e-mail. Or are
checking it online? The instructions will vary depending on the answer to that question.
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Neal Johns
Super Nomad
Posts: 1687
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Location: Lytle Creek, CA
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Mood: In love!
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To test things, you can send an email with the picture attached or inserted to yourself.
Don Alley is correct, the picture must be a file in your computer (usually in My Pictures).
My motto:
Never let a Dragon pass by without pulling its tail!
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bahiamia
Nomad
Posts: 143
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Location: Bahia de los Angeles
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The attachment sent, from whatever location exists by itself and independently. It is not a "link" to retrieve a file from the sender's computer.
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LaRibereña
Nomad
Posts: 110
Registered: 8-27-2003
Location: Tehama, CA & La Ribera, BCS
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These are emails received from different friends with photos imbedded (like jokes, etc.). I have tried to forward them to myself, using another email
address I have, and the photos (drawings, etc.) do not come through my computer. I did have a virus last month but it is gone. Could it have changed
something in my computer? Any ideas for a fix? Thx
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BajaNomad
Super Administrator
Posts: 4981
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Location: San Diego, CA
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| Quote: | Originally posted by bahiamia
...This requires the ability to read and receive e-mails in the HTML or "Rich Text" format. If the receiver's incoming e-mail settings are not set to
handle that, then instead of an image, one would see a red x (in Outlook Express). |
Pretty much one has their email client set to either handle HTML or be text-only (I don't know all the email programs and am sure there has to be
exceptions out there that I'm not aware of - or thinking of at the moment). If they have set their client to handle text-only, then not only will the
image not appear - nor will the red x.
The red x shows up in an HTML message when the image requested is not available for one reason or another.
--
Doug
[Edited on 8-28-2006 by BajaNomad]
When I was young, I admired clever people. Now that I am old, I admire kind people.
– Rabbi Abraham Joshua Heschel
We know we must go back if we live, and we don`t know why.
– John Steinbeck, Log from the Sea of Cortez
Affordable Domain Name Registration/Management & cPanel Web Hosting:
https://www.regionalinternet.com |
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Anonymous
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Qutlook Express
In Outlook Express: Tools>Options>Send>HTML Settings, there is a checked box to "Send Pictures with messages". The default is for that box
to be checked. No idea if this is the problem, but worth looking at.
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Anonymous
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Outlook Express
If indeed Outlook Express is being used to download and view the e-mails in question, double check the following settings:
Open Outlook Express.
Click "TOOLS", then "OPTIONS", then find the "SECURITY" tab. Click on that. You may see an option there that reads "BLOCK IMAGES AND OTHER EXTERNAL
CONTENT IN HTML E-MAIL". Make sure the box next to it is not checked.
While you are in the security settings, also verify that the option "DO NOT ALLOW ATTACHMENTS TO BE SAVED OR OPENED THAT COULD POTENTIALLY BE A VIRUS"
is not enabled.
Make sure the box for that is not checked either.
Has this always been an issue?
What program are you using to read your e-mail?
Is it Outlook Express or another one?
If it is something new that cropped up, if so, when did it start?
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bahiamia
Nomad
Posts: 143
Registered: 12-16-2004
Location: Bahia de los Angeles
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oops! forgot to log in when I sent you the above. Also, did your problems start after the virus infection or before it?
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LaRibereña
Nomad
Posts: 110
Registered: 8-27-2003
Location: Tehama, CA & La Ribera, BCS
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OK, I went to Tools/Options/Security and could not find any "send" settings, so I hit "reset" and IT IS WORKING!
Thanks to all who helped. I knew my amigos on Nomad could bail me out.
Elizabeth
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