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Marla Daily
Nomad
Posts: 418
Registered: 9-2-2003
Location: Loreto, BCS
Member Is Offline
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BUMMER AT BAJA CACTUS!
We are regular customers of Baja Cactus and have been for over a decade! We stay there about 10 times a year. As usual, we made our reservation by
phone a day and a half before our arrival for the room we always stay in. Patty took the call. We told her we would be arriving late—at 8 PM—since we
were driving from Carpinteria and it was a 12-13 hour drive. We also told her we had our Baja Nomad card with us. She said no problem, she would hold
the room.
We got to Baja Cactus just before 8:00 PM, in time to see Carmen—on duty—hand over the key to our reserved room to some man who drove in with no
reservation off the highway right in front of us! When I tried to explain that we had reserved the room, Carmen launched into a castigating diatribe
at me in Spanish and she wouldn't stop blaming us for arriving late. I asked her politely to please stop talking "at us" and stop lecturing us, but
she interrupted and simply kept going on and on. She then handed me a piece of paper with bank account numbers for Wells Fargo and said we had to make
a deposit in the US bank prior to our arrival. Otherwise rooms were given away at 7 PM! She proceeded to give us Room #9 in the old part next to the
highway; she held my drivers license for the room key and TV remote. Then she charged the room on our credit card, announcing she "forgot" to give us
the Baja Nomad discount. The room was a filthy seedy room with broken towel bar and toilet paper holder, randomly patched linoleum floor, filthy walls
and grimy floor. What a disappointment!
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liknbaja127
Nomad
Posts: 462
Registered: 1-17-2012
Member Is Offline
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Next time try Baja Jardines. Great place!
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Curt63
Super Nomad
Posts: 1171
Registered: 3-28-2009
Location: San Diego, Ca.
Member Is Offline
Mood: Fish tacos and Tecate
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Baja's Best in El Rosario is great and reasonable prices.
Ed makes a good margarita. Restaurant is great - love the hamburger, pancakes and white sea bass veracruzana
No worries
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LaTijereta
Super Nomad
Posts: 1192
Registered: 8-27-2003
Location: Loreto
Member Is Offline
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| Quote: | Originally posted by liknbaja127
Next time try Baja Jardines. Great place! |
X2
Democracy is like two wolves and a lamb voting on what to have for lunch. Liberty is a well-armed lamb contesting the vote.
Ben Franklin (1759)
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DENNIS
Platinum Nomad
Posts: 29510
Registered: 9-2-2006
Location: Punta Banda
Member Is Offline
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It seems, with all the recent complaints, that Antonio just doesn't care. He certainly has no respect for the power of shared information that
BajaNomad affords its participants. It's kinda like having him sit in front of us saying, "So what?"
After all I've read here, I wouldn't stay in his motel.....even if it was free.
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Bajaboy
Ultra Nomad
Posts: 4375
Registered: 10-9-2003
Location: Bahia Asuncion, BCS, Mexico
Member Is Offline
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Where's DK? 5, 4, 3, 2, 1........
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woody with a view
PITA Nomad
Posts: 15937
Registered: 11-8-2004
Location: Looking at the Coronado Islands
Member Is Offline
Mood: Everchangin'
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it ain't a perfect world. why didn't you go somewhere else BEFORE sleeping there if it REALLY was that bad.....
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dtbushpilot
Ultra Nomad
Posts: 3288
Registered: 1-11-2007
Location: Buena Vista BCS
Member Is Offline
Mood: Tranquilo
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I stayed there a few weeks ago, made a reservation, said I would be there by 7:30 or 8. Whomever I was talking to said they would only keep my
reservation till 7pm. I had already given her my name and told her I was a Nomad and that I was driving all the way from Buena Vista and was a regular
customer. She said "yes, I recognize your name senor David but your reservation will only be good till 7.
I made it there by 7 and was pretty tired but had to stand there while the receptionist shot the breeze with a friend of hers. When she finally said
goodbye to her friend I leaned in to speak and she held up her finger in a "hold it right there" pose, picked up her cell phone, called someone and
talked for a few minutes in what sounded to me like a social conversation. If I had had an ounce of strength left I would have driven on.
The last time I stayed there I had to take one of the "old" rooms because I had my dog and all of the dog friendly rooms in the new part were taken.
The dog wanted to get back in the truck. I've been traveling Baja for 25 years so I'm used to some rustic accommodations and I generally don't mind
but when a room is a pigsty and it would only take a little effort to make it better that is a different story. I would stay at the Motel Linda in
Catavina before I would stay in one of the old rooms again.
Sorry for the rant, I think my "grumpy old man syndrome" is acting up....."Hey you kids, get off my lawn!!!"
[Edited on 5-9-2013 by dtbushpilot]
"Life is tough".....It's even tougher if you're stupid.....
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rts551
Elite Nomad
Posts: 6699
Registered: 9-5-2003
Member Is Offline
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I had the same "late arrival" problem the last time I stayed there. Jardines or Hotel Santa Maria have both given me better service.
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mtgoat666
Select Nomad
Posts: 17344
Registered: 9-16-2006
Location: San Diego
Member Is Offline
Mood: Hot n spicy
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| Quote: | Originally posted by rts551
I had the same "late arrival" problem the last time I stayed there. Jardines or Hotel Santa Maria have both given me better service.
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i have had late arrival problems at hotels,... helps to call from the road around 5 or 6 PM and tell them you are still enroute and expecting to
arrive late,..
you got to realize that many people "no show" and the inn keeper needs to make a buck... it's the thoughtless "no shows" that ruin it for everyone
else.
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rts551
Elite Nomad
Posts: 6699
Registered: 9-5-2003
Member Is Offline
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| Quote: | Originally posted by mtgoat666
| Quote: | Originally posted by rts551
I had the same "late arrival" problem the last time I stayed there. Jardines or Hotel Santa Maria have both given me better service.
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i have had late arrival problems at hotels,... helps to call from the road around 5 or 6 PM and tell them you are still enroute and expecting to
arrive late,..
you got to realize that many people "no show" and the inn keeper needs to make a buck... it's the thoughtless "no shows" that ruin it for everyone
else. |
I did. The demanded a credit card or they would give the room away. I stayed else where.
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watizname
Senior Nomad
Posts: 769
Registered: 8-7-2009
Member Is Offline
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Jardines.------------- Excellent.
I yam what I yam and that\'s all what I yam.
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Pacifico
Super Nomad
Posts: 1299
Registered: 5-26-2008
Member Is Offline
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Similar experience....Curt63 and I (and others with us) had reservations and advised that we would be late. The lady on the other end of the line said
no problem. We arrived after 7 slightly and our rooms were gone. The lady at the desk said I should have given a credit card # over the phone...I was
never asked for one originally.
We ended up staying at Baja's Best and it was great!
"Plan your life as if you are going to live forever. Live your life as if you are going to die tomorrow." - Carlos Fiesta
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güero
Nomad
Posts: 141
Registered: 1-17-2010
Member Is Offline
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I have also had a few problems at the Cactus. Where is the Jardines?
[Edited on 5-9-2013 by güero]
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dtbushpilot
Ultra Nomad
Posts: 3288
Registered: 1-11-2007
Location: Buena Vista BCS
Member Is Offline
Mood: Tranquilo
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| Quote: | Originally posted by Pacifico
Similar experience....Curt63 and I (and others with us) had reservations and advised that we would be late. The lady on the other end of the line said
no problem. We arrived after 7 slightly and our rooms were gone. The lady at the desk said I should have given a credit card # over the phone...I was
never asked for one originally.
We ended up staying at Baja's Best and it was great! |
I specifically asked if I could give a credit card number or my first born son and she said NO, be here before 7 or sleep in your truck......Well, ok,
she didn't say the last part just NO!
"Life is tough".....It's even tougher if you're stupid.....
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ligui
Senior Nomad
Posts: 825
Registered: 2-9-2008
Location: Fraser co.
Member Is Offline
Mood: love Baja !
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Looks like it's time to give the other hotels a chance  Baja Cactus
has been good for us in the past . But have also noticed that the love is not there anymore . They have had the corner on the market for to long .
Phone calls while customer is waiting is a big no no .  Very Rude
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mulegemichael
Super Nomad
Posts: 2310
Registered: 12-24-2007
Location: sequim,wa. and mulege
Member Is Offline
Mood: up on step
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we're done with them too; the no no list is long and getting longer.
dyslexia is never having to say you\'re yrros.
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tripledigitken
Ultra Nomad
Posts: 4848
Registered: 9-27-2006
Member Is Offline
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Requiring your driver's license as a deposit would be the deal killer for me.
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DENNIS
Platinum Nomad
Posts: 29510
Registered: 9-2-2006
Location: Punta Banda
Member Is Offline
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| Quote: | Originally posted by tripledigitken
Requiring your driver's license as a deposit would be the deal killer for me. |
I'm surprised they don't want a passport.
My hope for now is we don't see a regular here crying the blues about this place three months from now.
Hey....remember around ten or twenty years back when some brain dead DF statesman commented in public that Israel was Zionist?
The word immediately flooded the Jewish communities through the synagogues, as well as word of mouth, to give tourism in Mexico a wake-up call...which
they did. They quit going there.
In a few months, a representative of DF was on his knees placing flowers in front of a shrine in Tel Aviv recanting the statement.
POWER TO THE PEOPLE  
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chuckie
Elite Nomad
Posts: 6082
Registered: 2-20-2012
Location: Kansas Prairies
Member Is Offline
Mood: Weary
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I just refused to give her the drivers licence.....
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