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BajaMama
Super Nomad
Posts: 1106
Registered: 10-4-2015
Location: Pleasanton/Punta Chivato
Member Is Offline
Mood: Got Baja fever!!
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Renewing SENTRI
The US Customs and Border Patrol website has deleted older GOES accounts (mine was from 2016) - so how do I renew online? Anyone have experience with
this? Can I create a new account using my Pass ID # that will access my previous information?
Sorry to seem so goofy about this.....
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elgatoloco
Ultra Nomad
Posts: 4323
Registered: 11-19-2002
Location: Yes
Member Is Offline
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Call Sentri office at 619.690.7600 
MAGA
Making Attorneys Get Attorneys
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bajaguy
Elite Nomad
Posts: 9247
Registered: 9-16-2003
Location: Carson City, NV/Ensenada - Baja Country Club
Member Is Offline
Mood: must be 5 O'clock somewhere in Baja
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Need to create an account at:
https://ttp.cbp.dhs.gov/ which replaced GOES
Renew for Global Entry instead of SENTRI......"usually" quicker approval
[Edited on 10-12-2019 by bajaguy]
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BajaMama
Super Nomad
Posts: 1106
Registered: 10-4-2015
Location: Pleasanton/Punta Chivato
Member Is Offline
Mood: Got Baja fever!!
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I do have Global Entry and TSA-Pre too. LOVE it, just got back from Australia and clearing customs was 2 minutes instead of 30. Thank you for the
info, I will create a new account.
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apple
Nomad
Posts: 284
Registered: 11-4-2013
Location: SD
Member Is Offline
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Wait, you have Global Entry AND Sentri? Or do you mean you have Global Entry benefits with your Sentri? Because they are basically the same thing now,
so there's no real reason to have both
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JZ
Elite Nomad
Posts: 9230
Registered: 10-3-2003
Member Is Offline
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Here you go:
https://www.login.gov/help/trusted-traveler-programs/cant-si...
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ZipLine
Nomad
Posts: 109
Registered: 7-16-2015
Member Is Offline
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I had no trouble logging in today with my "old" account. So... this may not apply to everyone.
Perhaps you are being more closely scrutinized...? 
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Whiskey Witch
Junior Nomad
Posts: 49
Registered: 9-22-2018
Member Is Offline
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We just applied on line for global entry. Our capital one venture credit card rebates the entire $100 fee! You can add your vehicle info at the same
time for no extra charge.
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BajaMama
Super Nomad
Posts: 1106
Registered: 10-4-2015
Location: Pleasanton/Punta Chivato
Member Is Offline
Mood: Got Baja fever!!
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Quote: Originally posted by apple  | | Wait, you have Global Entry AND Sentri? Or do you mean you have Global Entry benefits with your Sentri? Because they are basically the same thing now,
so there's no real reason to have both |
When I got my card through GOES, at the interview the agent said TSAPre and Global Entry would be included. I realize now that GE and SENTRI are
essentially the same thing. Thanks!
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BajaMama
Super Nomad
Posts: 1106
Registered: 10-4-2015
Location: Pleasanton/Punta Chivato
Member Is Offline
Mood: Got Baja fever!!
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| Quote: Originally posted by ZipLine | I had no trouble logging in today with my "old" account. So... this may not apply to everyone.
Perhaps you are being more closely scrutinized...? |
I originally applied through GOES in 2016 (?), now it is Trusted Traveler.
Ironically, I already changed my account, I just did't remember I did it 😂😂 Ahhh, life with MS has its moments.
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tjsue
Senior Nomad
Posts: 518
Registered: 4-12-2013
Location: San Diego
Member Is Offline
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I paid for my GE on October 5, and it's pending review. My Sentri is now expired.
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BajaParrothead
Nomad
Posts: 460
Registered: 12-4-2012
Location: Portola, CA / Los Barriles
Member Is Offline
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Applied/paid for GE on Sept 28 & received conditional approval on 10/02. Interview appointments for SFO are booked through mid March. Just
waiting now to coordinate with the better half to pick our interview date.
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LosCabosbound
Junior Nomad
Posts: 38
Registered: 10-28-2007
Location: La Costa California /Mykonos San Jose
Member Is Offline
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BajaParrothead, if you periodically check the interview calendar, dates for interviews become available daily. Generally 2 to 3 days out. At least
this was the case for the Otay location. The whole process from application sent in to card in hand took under 3 weeks. Was very impressive.
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BajaParrothead
Nomad
Posts: 460
Registered: 12-4-2012
Location: Portola, CA / Los Barriles
Member Is Offline
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| Quote: Originally posted by LosCabosbound | | BajaParrothead, if you periodically check the interview calendar, dates for interviews become available daily. Generally 2 to 3 days out. At least
this was the case for the Otay location. The whole process from application sent in to card in hand took under 3 weeks. Was very impressive.
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Thanks. I'll keep an eye on it. Unfortunately with two juggling schedules and the nearest CBP interview location being 5 hours away, it's difficult
to jump and go. For now, we are set for March 27.
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MMc
Super Nomad
Posts: 1679
Registered: 6-29-2011
Member Is Offline
Mood: Current
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I put in for my Sentri renewal in Feb. still pending. I did my expired one 2 days ago.
"Never teach a pig to sing it frustrates you and annoys the pig" - W.C.Fields
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elgatoloco
Ultra Nomad
Posts: 4323
Registered: 11-19-2002
Location: Yes
Member Is Offline
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Submitted renewal 3/16/19
Conditional approval 10/30/19 - just logged in and saw it
Interview scheduled 11/04/19 - just scheduled for wife and I at Otay
We shall see if our renewal gets approved or not after our interview. 
MAGA
Making Attorneys Get Attorneys
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elgatoloco
Ultra Nomad
Posts: 4323
Registered: 11-19-2002
Location: Yes
Member Is Offline
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| Quote: Originally posted by elgatoloco | Submitted renewal 3/16/19
Conditional approval 10/30/19 - just logged in and saw it
Interview scheduled 11/04/19 - just scheduled for wife and I at Otay
We shall see if our renewal gets approved or not after our interview.
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Monday we showed up at 3:05 for our 3:30 appointment. We were called up at 3:20. We were asked a few benign questions about home address and why we
went to Indonesia (Bali) in 2017. We took a new picture and did the fingerprint thing. I asked officer to remove a vehicle from approved vehicle list
that I had gifted to nephew. We were done with interview at 3:35 paid our fees and out the door at 3:40. Prior to getting home I received an email
notification that we had been approved. I was able to log in to my dashboard and add a new vehicle. In two weeks we get our new cards and they are
good until 2024.
We have had Sentri since 2002. I approximate, conservatively, that we have saved somewhere in the neighborhood of 350-500 hours of border wait time in
that period never mind the stress of wondering "what it will be this time?"
Viva Sentri!
MAGA
Making Attorneys Get Attorneys
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Ateo
Elite Nomad
Posts: 5847
Registered: 7-18-2011
Member Is Offline
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I'm still waiting on my renewal after submitting in March.......
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billklaser
Nomad
Posts: 142
Registered: 3-31-2011
Location: Loreto, Lopez Mateos
Member Is Offline
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I also submitted in March, still waiting.
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tjsue
Senior Nomad
Posts: 518
Registered: 4-12-2013
Location: San Diego
Member Is Offline
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My GE is still pending, but it's only been a month.
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