BajaNomad

Lewis & Lewis What' up??

roxyoso - 7-11-2005 at 07:08 PM

I've had annual auto policies with Lewis & Lewis for several
years. My current policy was expiring and I wanted to renew
it. It's been more then two week since I contacted them.
First by email thru their site, then a fax and several phone messages.
They have never contacted me.
Are they still writing policies??
They have always given prompt customer sevice to us in the past. Not a good way to run a business!!

Bruce R Leech - 7-11-2005 at 07:15 PM

Bummer

they don't say anything when you call? do you get a machine or what?

roxyoso - 7-11-2005 at 07:23 PM

Their voice mail gives their business hours
and says to leave a message with policy #
& they'll get back to you!! I've called both the
800 and the 310 #'s with no returned call.

Debra - 7-11-2005 at 07:26 PM

I talked to them 3 days ago.....no problem. Guess I'd better try again?

Bruce R Leech - 7-11-2005 at 07:26 PM

Quote:
Originally posted by roxyoso
Their voice mail gives their business hours
and says to leave a message with policy #
& they'll get back to you!! I've called both the
800 and the 310 #'s with no returned call.


Your are right they have always been grate in the past. this isn't like them at all. I'm going to check in to it and See if I can find out anything.

hmmmmmm

Sharksbaja - 7-11-2005 at 07:29 PM

I just received a policy via their website.

http://www.mexicanautoinsurance.com/page15.html

If at first you don't succeed, try, try again

Taco de Baja - 7-12-2005 at 08:18 AM

Quote:
Originally posted by roxyoso
I've had annual auto policies with Lewis & Lewis for several
years. My current policy was expiring and I wanted to renew
it. It's been more then two week since I contacted them.
First by email thru their site, then a fax and several phone messages.
They have never contacted me.
Are they still writing policies??
They have always given prompt customer sevice to us in the past. Not a good way to run a business!!


This came up last year. As I recall, Lewis and Lewis is a small company with only a few employees. Keep calling at various time of the day, and you should get a live person.

David K - 7-12-2005 at 08:19 AM

Discover Baja is still there, by the way!

problems

mulege marv - 7-12-2005 at 12:05 PM

i had a lot of problems with Lewis & Lewis. i have had real good luck with Padilla

http://www.mexicaninsurance.com/quoteMIQ.asp?wVehicleType=au...

Sharksbaja - 7-12-2005 at 12:07 PM

Quote:
Originally posted by mulege marv
i had a lot of problems with Lewis & Lewis. i have had real good luck with Padilla

http://www.mexicaninsurance.com/quoteMIQ.asp?wVehicleType=au...


For home or auto?

vandenberg - 7-12-2005 at 01:52 PM

Have nothing but good things to say about them. Have 3 vehicles and my house insured with them. Had my Jeep stolen out of my driveway 3 years ago. Was recovered with $2400.00 worth of damage. The Mexican underwriter was only willing to give us $ 300.00, and Lewis & Lewis wrote me a check for the difference out of their own funds. How about that for service ??

rpleger - 7-12-2005 at 11:23 PM

Lewis & Lewis Number One.

Bedman - 7-13-2005 at 12:59 AM

I've had Lewis and Lewis for 5 years. NEVER A PROBLEM! Tehy even send me a reminder when my policy comes near to renewal. You can't beat the coverage they offer, even uninsured driver coverage. I wonder, how many Mexican drivers have insurance? Is Insurace coverage for Mexican autos mandatory? I really don't know.

Bedman

Taco de Baja - 7-13-2005 at 07:25 AM

Quote:
Originally posted by Bedman
I've had Lewis and Lewis for 5 years. NEVER A PROBLEM! Tehy even send me a reminder when my policy comes near to renewal. You can't beat the coverage they offer, even uninsured driver coverage. I wonder, how many Mexican drivers have insurance? Is Insurace coverage for Mexican autos mandatory? I really don't know.

Bedman


I have heard that if you are in an accident and you don't have insurance (resident or non-resident), you got directly to jail. Mexico has an "at-fault" auto accident policy (guilty until proven innocent). So I would assume that everyone who drives has insurance....but maybe they say they to scare the tourists
Maybe the USA could learn something from our neighbor to the south :?::light::?:

pangamadness - 7-13-2005 at 10:51 PM

I can't remember how long I have been with Lewis & Lewis. I think 15 years. When did Vagabundos drop them? I am waiting for a problem so I can switch to discover Baja. Still no problems. Just renewal notices.

Bruce R Leech - 7-14-2005 at 07:07 AM

Quote:
Originally posted by pangamadness
I can't remember how long I have been with Lewis & Lewis. I think 15 years. When did Vagabundos drop them? I am waiting for a problem so I can switch to discover Baja. Still no problems. Just renewal notices.


you never have problems with a company while paying, try filing a claim .:lol:

Cyndarouh - 7-14-2005 at 07:15 AM

We had problems with renewing Lewis & Lewis. Went to Discover Baja four years ago. They are outstanding. We had a truck stolen they paid and our State Farm Paid. Also we found out that State Fram for the last three years only covers you 50 miles into Baja or Mexico. Lucky we were at the 48 miles. Make sure you talk to your US insurance people and find out how far they cover you. Most have changed in the last few years.

Sharksbaja - 7-14-2005 at 01:05 PM

Lewis and Lewis lost many customers in 2004. Because of the Tripui fire and other palapa fire claims they sent notices of termination of palapa coverage in 2003 for 2004. Later the recanted their policy and now insure palapas with conditions and limitations. With the large amount of property and homes being built recently they figured they better negotiate with underwriters. Based in Beverly Hills I was amazed to get a letter from "Mr. Lewis" himself.