BajaNomad

billed??

jerry - 1-1-2007 at 12:19 PM

does anyone get a bill for your fedio payment?? i have my fedio with bancoma and its like pulling teeth to even find out when its due?? how much?? if it gone up$$ they never send me anything i even sent them a self addressed envelope asking for a statment no responce
the only way i get anything is a call and then they say nada problmo denario is buano and they will send a statment never happens ii go to the local branch and they havent been able to tell me anything either
and one else have trouble with the same?? or any good ideas??
thanks jerry

Don Alley - 1-1-2007 at 12:47 PM

Jerry, we got a bill last January, mailed to our home in Montana. Of course, we were in Loreto and didn't see it until July.

It's our first bill in three years.

The first time we had to pay, we went to the Bancomer in Loreto. And, in keeping with their fine record of customer service, they gave us the phone number of a Tijuana branch and told us to go home and call them. :lol:

The TJ branch said to pay at the local Bancomer, then fax them a copy of the receipt, so the bank would have a record.

Last year, local Bancomer seemed to know what to do to receive payment, but who knows?

I pay with a US check so I have that as a receipt, and keep the receipt they give us because I have no confidence they have properly recorded the payments. No specific information on our fidio seems to be available.

Also, we originally got our fedio in April, and made our payments in April. But the bill we received last year indicateds the payment is due in January.

Bancomer...Adelante!:lol:

jerry - 1-1-2007 at 02:31 PM

now i send mine to a san yasidro address in cali they told me that would be better quicker? last year after 6 week it hadnt been processed i called again to tj and they said they will pick up the mail in san yasidro next week?? 4 weeks later it got processed?? i know theres a hike in payments coming wounder if ill ever find out how much with out calling them and even then there figures dont come out the same as the % should be ?? oh well its mexico

anyone else get better service from any bank??