I'm really having a hard time with this new computer..it has XP pro and today I couldn't even get a Word document to open???? Man, trying to get
support through microsoft took 2 hours and then they say they'll charge $59!!!! Can anybody recommend something online that can answer some questions,
diagnose, help!!!!! Can't figure out why Word wont open...it says it needs upgrading, it's a 20007 and XP is 2002???? go figurecomitan - 2-26-2008 at 08:08 PM
Shari, are you trying to open a word 2007 document in word 2003 or older? is the word document you are trying to open one you created yourself or one
that was emailed to you?shari - 2-26-2008 at 08:18 PM
I cant get word to open at all, gonna try the link comitan providedSharksbaja - 2-26-2008 at 09:10 PM
It's possible that the program was introductory and now you must possibly pay if it's a used machine .
If not did you resigter your"new" computer w/ MS online? If not that might help.bajalou - 2-26-2008 at 09:28 PM
Think Sharks has nailed it. Word is part of Microsoft Office, not XP.
You can go to www.openoffice.org and download the openoffice writer and it will open the Word documents.
Or go to Google, and download a free copy of Star Office from Sun. It Also will open MS Word documents.
[Edited on 2-27-2008 by bajalou]Ken Bondy - 2-26-2008 at 09:49 PM
shari, try this:
In Windows Explorer find a .doc file, right click on it, and select "open with". A list will come up, and Microsoft Word should be on it. Click on
"Microsoft Word" and see what happens.
++Ken++
[Edited on 2-27-2008 by Ken Bondy]Natalie Ann - 2-26-2008 at 09:55 PM
What Lou said.... Word is a part of Office, not XP Pro... and also what Lou said fixes it.... really.
NenaBooJumMan - 2-27-2008 at 09:33 AM
If you can copy the exact "error" message and post it here, I can help.
Another thing you can do is copy the error message straight into Google, and I'm sure you'll find some information on it.
Like others said, if you got Word pre-installed on a computer, it is most likely (90% +) a trail version. If this is the case, go and get yourself a
copy of OpenOffice.shari - 2-27-2008 at 10:05 AM
thanks so much...I finally got it to open by going through Office and opening a new office document which popped up word...the icon on "my computer"
just didn't work...maybe expired like you said. thanks again for coming to the rescue....now...anybody want a puppy?vandenberg - 2-27-2008 at 10:19 AM
Quote:
Originally posted by shari
thanks again for coming to the rescue....now...anybody want a puppy?
You sure you're not an offspring of a used car salesman.shari - 2-27-2008 at 12:32 PM
you arent far from the truth there, my pops was a fabulous salesman...not cars but furniture, art etc....chip off the old block! and could he PARTY!Wingnut - 2-27-2008 at 03:12 PM
Shari, now we know where you get it from!shari - 2-27-2008 at 08:07 PM
I finally brought the darn thing into the technician to see if he could exorcise the demon from it....good thing is I had this little back up laptop
that seems to be working fine....cool.
