BajaNomad

Bank Trust contact at Bancomer???

Russ - 8-25-2009 at 06:45 AM

I've been trying for 4 years to get anyone in the fideocamiso (sp) department with Bancomer to address adding 25meters to my current contract with them.
I use a lady that has been dealing with our issues in Baja for years and I think she has lost hope of finding someone at Bancomer to do the work. We've even tried to have another bank buy the contract. NOTHING! So if any of you have contact info at Bancomer either TJ or La Paz PLEASE help me.

[Edited on 8-25-2009 by Russ]

Hook - 8-25-2009 at 08:07 AM

Russ, I wish I could help you but I cant.

But you are not alone in your frustration with that abomination of a bank. Here are a few more stories. Maybe by publicizing this, we can warn people about dealing with them.

http://sancarlosmx.mywowbb.com/forum1/6565.html

Russ - 8-25-2009 at 08:30 AM

Thanks Hook. I used Interacciones for my other lot and it went smooooth. Their annual billing system is also easy and they send a complete receipt after you mail in the payment form & money. However they don't seem able or willing to negotiate a buyout of my contract with Bancomer. We have lots of bad stories about Bancomer here as well.

Hook - 8-25-2009 at 08:36 AM

We used Interacciones, too, and are completely happy with them. They probably arent willing to negotiate with Bancomer for all the reasons that these stories illustrate.

rob - 8-25-2009 at 09:09 AM

Russ - a lady who is always helpful (and frank) is

Blanca Corral
Personal Banker
Preferred Customers' Unit
La Paz B.C.S.
BBVA BANCOMER
Phone: 612 12 36458
Address: Isabel la Catolica y Bravo next to the goverment office

Blanca does not represent the (non-existent) Bancomer fieicomiso unit in Baja Sur, but she speaks excellent English and will give you no-nonsense advice.

Rob

Russ - 8-25-2009 at 10:02 AM

Thanks Rob. I have talked with her and also E-mailed and so has the lady that is helping us but she doesn't seem to be able to get any response from that department either. She has helped with some problems I had with the local branches of Bancomer her though. It's been awhile so I try her again.

rob - 8-25-2009 at 04:42 PM

Russ- I don't know where Shell Beach is (I KNOW it's not the one 500m from here), but perhaps you might consider moving up the management tree at Bancomer.

If you visit La Paz, you could go and see the Regional Manager personally - it really makes a difference. Let me know and I will find out how to nail an appointment, I am going into La Paz tomorrow.

Russ - 8-25-2009 at 08:19 PM

rob, I'm at Punta Chivato near Mulege. What would be most helpful is if you are in the Bancomer branch that handles fideocamisos if you could get the name and number of the person in charge of that operation. There have been many over the last years and very little organization of the contracts. We have talked to several to no avail. But maybe the newest department head can help. Thank you for myself and the many others that maybe helped.

Edit: rob, here's a reply from the lady that is trying to work with Bancomer for me and others. "
Enclosed some recent pictures.. hopefully we will come to Chivato this weekend... yes it is the same lady and she is nice but can't help much, the one in Cabo told me that they will be ready to restart the process next week, you might have to sign a request letter to Bancomer, if so she will send me the draft.. it will be just to request in writing the addition to the fido.. we'll see, she said they are now with a new team and ready to move fast ??? I don't bet on it, but we will keep trying.."
I get from that the fido branch is now in Cabo.


[Edited on 8-26-2009 by Russ]

wessongroup - 8-26-2009 at 08:48 AM

Perhaps this avenue may hold something that could be of help, I really don't know..

Not sure if this information is true and correct, as the author states he has done his best on translation.

"Conclusion, for a foreigner who has been smart enough to hold an FM-3 during the past five years or more there is a light at the end of the tunnel, he can apply for his Mexican nationality, ask the bank to convert the FTD contract to an “escritura” thus acquiring Real Rights on the property which will enable him to claim the capital gain exemption at the time of the sale."


http://www.bajainsider.com/baja-real-estate/capitalgainsmexi... :):)

Russ - 8-26-2009 at 08:58 AM

wessongroup , Good info. I've been inmigrado now for 3 yrs or so. And am seriously considering the move to citizenship. There is a lot more to consider than just getting a clean title though. So I'm weighing the pros & cons. So far the pros out weigh the cons. I think there was a thread here not to long ago that mentioned that you can "fast track" your citizenship again through a Lawyer/broker in Mexico. Money talks:?:

rob - 8-26-2009 at 04:39 PM

Russ, I spoke to Bancomer today and they told me there is STILL no direct support for fideicomiso holders in Baja Sur.

I have a meeting with a senior Bancomer manager from out of town next Tuesday, and will ask him directly about this situation (have heard from many about the problems - and it's not making Bancomer any friends).

re Citizenship "fast track": it's not so much money talking, it's that you are in the big Kahuna (Mex City) where everything happens, as opposed to dealing with near-total incompetency in the provinces, particularly La Paz. U2U me if you need the contact info (although many on this board have used Gilberto).

Russ - 8-26-2009 at 04:53 PM

Thanks for the Bancomer follow through. Look forward to hearing how your meeting goes.