BajaNomad

XM Radio

Marie-Rose - 2-9-2010 at 01:55 PM

Very frustrated. Yesterday we were without power for several hours. When the power returned, my satellite radio screen read "loading". After several hours I called XM Canada and a lovely gentleman said he would "so something"... and the signal would would return. Did not happen so I called again just now. I was told that they did not know how I had been getting a signal previously as they did not have a satellite in Mexico!!
I explained that I had been receiving XM signal for over 2 years... apparently I was lucky?
My radio does not say... no signal, just "loading". Anybody have any ideas?

bajafam - 2-9-2010 at 02:53 PM

Refresh your radio through your account online. That should do the trick. There should be a link somewhere on your account page to do it, along with directions. Hope that helps. We always got XM in Mexico, obviously the CS rep you spoke to didn't know what he was talking about.

Bob and Susan - 2-9-2010 at 02:57 PM

either that or you blew the unit when the electricty came back on

Surge Protectors

Bajahowodd - 2-9-2010 at 04:45 PM

Quote:
Originally posted by Bob and Susan
either that or you blew the unit when the electricty came back on


Could be what Bob & Susan mentioned. Any electronics really need to have surge protection. An that goes double for Mexico, where voltage issues occur regularly.

rob - 2-9-2010 at 04:49 PM

We cancelled our XM today. The reception between the ranch and La Paz has degraded to a point where we prefer our mp3 player. I have tried to solve the issues online, but the XM computer system appears to be as rickety as the reception (refuse to phone, too expensive and like Marie-Rose says - the thought of Mexican customers is baffling to them) . . .

The only thing we will really miss is the news as we drive between La Paz and San Diego. From what I can see on CNBC, it's a toss up whether the satellite radio model will survive.

Bajahowodd - 2-9-2010 at 05:26 PM

Especially since American Idol is talking to Stern about replacing Simon. :spingrin:

BAJA.DESERT.RAT - 2-9-2010 at 05:48 PM

Hola marie-rose, i was told by best buy that xm, now siriusN doesn't have a license to broadcast into mexico. i have been receiving in los barriles since 2006 and friends have received prior to that.

the reason i bought mine was because a friend on a long range fishing trip carried an xm radio and put it on the boat's speaker system while they were on the pacific ocean fishing near cabo and it worked fine.

when i got the " loading " screen on my radio while in my trailer under my palapa, i had to turn my antenna until i received a stronger signal. i have the antenna mounted on a long fiberglass pole so the antenna is above my palapa and gets a clear shot of the satellite.

also, if you unit is older like mine, 5 years old, you may have to replace the battery as i did. my units battery was about $ 39.00 from an xm supplier but my wife found it on ebay for $ 9.95 plus shipping.

i hope you find a solution,

BIEN SALUD, DA RAT

Marie-Rose - 2-10-2010 at 07:41 AM

Thanks all... I do believe that the malfunction had something to do with the power outage... I thought that the power bar I was using had power surge:rolleyes:.

I am going to see if someone around TS has a satellite unit they no longer use and try it... Just has been an exercise if frustration as I could listen online but my Mac complicates things as I can't figure out how to install the download for the reader I need to play it!!!!! Gotta love and hate this technology:bounce::bounce:

Pompano - 2-10-2010 at 07:50 AM

Just to let you know, my XM/Sirus radio reception is fine here in Coyote Bay. I am using the standard Delphi home unit, standard antenna, etc.

Listening to it right now. Good luck with yours.

rob - 2-10-2010 at 10:09 AM

Marie-Rose - on the last BWO I saw someone with 2 hughesnet satellite units they were selling.

rhintransit - 2-10-2010 at 02:39 PM

several weeks ago, for a period of at least a week, I had a 'loading' problem with my XM in El Juncalito (south of Loreto/north of Pto Escondido). I'd either get a signal that skipped skipped skipped or I'd get the 'loading' message. No power outage here...we're all solar anyway, so I'm talking 12 volt/radio XM receiver. I tried moving the antenna, with no improvement. then, I thought, well, it's 3 years old and has been in the baking sun all that time, so I borrowed a new antenna from a friend. worked perfectly, problem solved.
BUT I decided to move the antenna to a new spot, just a safer location in the high winds we sometimes have. again, new antenna worked great.
BUT, why I decided to do it I dunno, but I thought I'd check the old one once more before I went to the trouble to get a new one. to my surprise, it worked perfectly. wouldn't work in the old spot, where the new one would, but ten feet away and around the corner. no problem. ???got me??? did the angle of the satellite change?? or ???
anyway, moving the antenna is worth a try before you give up or cancel.

Marie-Rose - 2-10-2010 at 08:29 PM

Thanks everyone... well I do know that everyone still seems to be getting their reception! I have tried a new antenna, still no resolution. Now will see if I can try someone else's radio on my cradle to see if that works.
If this thing uses batteries... I have no idea where they are or how to get them out:?:

rob - 2-11-2010 at 08:39 AM

Doh . . . you can have ours!

It is a practically new car receiver (12v cradle) model. U2U me - you can pick it up in La Paz, I am headed there right now and I can leave it with a friend who has a store on the Malecon.