Originally posted by bajajazz
In the process of totally rehabbing one house and doing a lot of cosmetic work on another, I have been doing a lot of business with Home Depot in La
Paz and initially had a good opinion of their operation, even if their new staff wasn't all that familiar with their inventory.
That changed yesterday when I saw how management there is trying to run that huge store with a skeleton workforce that is totally inadequate to the
demands of the business.
At the commercial desk, there was only one person taking care of business.
At the commercial check out register there was no one.
Only two of the regular check out registers were staffed, with huge lines at both and every transaction seeming to take an inordinate length of time,
due most likely to the inexperience of the clerks.
When I was finally able to pay for my purchases I found the automatic factura printer was totally out of commission and to get a factura one had to
wait at the service desk to be helped by a single, solitary clerk who was overwhelmed with customers waiting to make exhanges and returns, as well as
many others like myself needing a factura for tax purposes. I was not willing to stand there for the half-hour it would've taken for the clerk to get
around to me so I left without a factura and I'll pay for that later.
Home Depot in La Paz doesn't seem to get it that when you have people on a payroll waiting for building supplies you can't just stand around waiting
for their staff to get it together. I understand that in the 'States Home Depot is getting their burros kicked by Lowes, and if what I experienced
yesterday is indicative of how it's going to be in the future I expect the same thing to happen here. |
Me thinks you guys are lucky to have cp for a neighbor....they share!
Unless of course they tack on "carrying charges"!
