Originally posted by Bajahowodd
I shared this story quite some time back. Making multiple trips to Cabo during the 80s and early 90s I always rented from Avis. They were very
professional, and I never had a single problem. And, foolish as i was, never bought the CDW coverage. Never was an issue. Then, around '94, went down
with a bunch of folks, including my brother. Shopping on line, i found the best deal was offered by Thrifty. My brother and I rented identical Nissans
at Thrifty. During the processing, there was a timeshare guy by the counter. When i refused the CDW (as well as his offer for a "free" breakfast), he
warned me that I was making a mistake about no CDW. My much wiser brother paid for the CDW for his car. After getting the cars, I had to return to the
terminal to pick up another member of our group who was coming in on a later flight. Parked the car and went into the terminal. And as I was entering,
who should I see, but the same time share guy standing by the entrance.
When we picked up our friend and returned to the car, I noticed that the Nissan medallion was missing from the front of the hood. I suppose I could
have driven right back to the Thrifty office and complained, inasmuch as I had just gone through a vehicle inspection with them like an hour ago.
Instead, we just headed to our hotel. Later in the week, just before returning the cars, I pried the medallion from my brother's cars and stuck it on
mine. Problem solved. I owed nothing. My brother, who had insurance to cover this, owed nothing. If anything, the rental agency would make a claim
with their insurance. |