BajaNomad

Bancomer Bank

Lauriboats - 12-19-2010 at 08:47 AM

I wanted to relay a quick story about our recent experience at Bancomer Bank in Mulege. A few weeks ago we withdrew a fairly large sum of money from the bank, the teller counted the money out in front of us using a machine, while 10 people impatiently waited behind us. When we got home we discovered that we were 1500 pesos short. We didn't go back to the bank until Friday, without us saying a word, the teller handed us a receipt showing that she had deposited the 1500 pesos back into our account.

[Edited on 12-19-2010 by Lauriboats]

Barry A. - 12-19-2010 at 08:55 AM

Sounds like an honest mistake to me, and they corrected it as soon as they discovered it. I say well done BanComer!

Barry

Bob and Susan - 12-19-2010 at 09:16 AM

that girl is OUTSTANDING!!!

DianaT - 12-19-2010 at 10:31 AM

Nice story. :yes:

mcfez - 12-19-2010 at 10:34 AM

Sounds like a bundle of flowers is in order....
Great story.....better than the gloomy stuff here sometimes.

Bancomer

Posada-BushPilot - 12-19-2010 at 11:41 AM

Had a similiar experience last year with a deposit from the Rotary pig race fundraiser. I kinda wondered at the time how she determined who was shorted but she had the shortage in an envelope, waiting for me to come back.

AND she is down right gorgeous to boot:bounce:

Tano - 12-19-2010 at 12:18 PM

What worries me about this story is that the counting machine miscounted the money. Banks in the US rely on them blindly.

The reverse happened to my girlfriend a couple of years ago when she went to deposit some one-hundred dollar bills. I was waiting outside and I saw her come out of the bank with an awful look of consternation in her face. She told me that the teller told her she was a hundred dollars short. Since we had just withdrawn the bills from a different bank, I went with her back inside the bank and the teller immediately said that she had “accidentally” dropped one of the bills on the floor when she was counting them. Sure.

From now on, we count the money in front of tellers before we give it to them.

toneart - 12-19-2010 at 12:21 PM

That sounds like Mariella. She's great! I have known her for years from her previous employment. How lucky we are to have her at the Mulege Bancomer. Before Bancomer came to Mulege we had to go to Santa Rosalia. The service there was terrible. I closed my account there out of disgust.

It might be worth it to open an account in Mulege just for the privilege of transacting with (and looking at ;) ) Mariella.

Barry A. - 12-19-2010 at 12:59 PM

Quote:
Originally posted by toneart
That sounds like Mariella. She's great! I have known her for years from her previous employment. How lucky we are to have her at the Mulege Bancomer. It might be worth it to open an account in Mulege just for the privilege of transacting with (and looking at ;) ) Mariella.


Sounds like BanComer has taken a page from the FOX NEWS playbook!!!! :lol::lol::lol::lol:

Love it. :spingrin:

Barry

No doubt the Bancomer people are great in Mulege-

CasaManzana - 12-19-2010 at 03:44 PM

But I take every opportunity to remind Bancomer home insurance shoppers that of the four "insured" homes at Posada Concepcion damaged in hurricane Jamina (15 months ago), all claims were denied by Bancomer. The statement was made that if the houses were constructed properly they would not have been damaged in the first place. The Bancomer insurance wing is located on the mainland.

Pescador - 12-20-2010 at 05:36 AM

Quote:
Originally posted by toneart
That sounds like Mariella. She's great! I have known her for years from her previous employment. How lucky we are to have her at the Mulege Bancomer. Before Bancomer came to Mulege we had to go to Santa Rosalia. The service there was terrible. I closed my account there out of disgust.

It might be worth it to open an account in Mulege just for the privilege of transacting with (and looking at ;) ) Mariella.


You mean you did not like being immersed in the Mexican Culture way of doing things. I went the other morning to make a simple deposit and was at the door when the 8:30 chime rang and there was a line outside of the door, still took me an hour to make a deposit. Do hear lots of interesting stories in line however, so all is not lost.
Guess I could have gone to Mulege which is a little further away and still have saved time.