BajaNomad

DOUBLE CHARGE FOR SKY

BajaBlanca - 5-17-2011 at 03:23 PM

Head's up everyone, we got charged twice for the monthly sky bill today ...when we called to have it checked into, they have a record of only ONE charge showing up on their screen, we had to attach a copy of our bank statement and email it to them.

Thank goodness Les is like a hawk watching his little ones when it comes to automatic debit bill paying or we might have gotten taken.

I assume they will refund the money but only time will tell.

:fire::fire:

BajaBlanca - 5-19-2011 at 01:49 PM

no news yet...we are waiting with UNbated breath. Manana, right ?

DENNIS - 5-19-2011 at 01:51 PM

It's a shame, but you may have to take it to Profeco.

BajaGringo - 5-19-2011 at 01:56 PM

Look on your SKY account menu screen. They may have just credited it to your account. It happened with us a year or so ago...