BajaNomad

Sentri

bacquito - 4-10-2012 at 08:46 AM

My wife and I are trying to renew our Sentri cards. I applied Feb. 9th,2012 and have not heard a word from the. The Goes enrollment system comments if you have not heard from Goes in eight weeks contact them via computer -CBP.CBPVC@dhs.gov. I tried that and it goes nowhere. I contacted Goes Support and was directed to the Calexico Port of Entry (east gate) and given a phone number. No luck! I also E mailed Goes Support and have heard nothing.

Anybody else trying to renew there Sentri card and are you having problems?

Sentri Renewal

bajaguy - 4-10-2012 at 08:52 AM

Our renewals took about 10 weeks, then one notification came in on a Wednesday and the other on a Saturday. Just be patient!!!

Are you renewing BEFORE the SENTRI expires????....you can renew up to a year in advance.

DanO - 4-10-2012 at 11:08 AM

I had the same experience. You will receive the email notification of status change, which will be reflected on the GOES website. Until then, there's nothing else to do.

I also highly recommend that people renew well in advance of the expiration date. I waited too long, and couldn't get a renewal appointment scheduled until a month and a half after my card expired. I had to make a trip down south during that time, so I called and was told that I would be allowed through SENTRI with my expired card because I had a renewal appointment. Went down with a buddy who happened to be in the same situation with his renewal. Coming back, they pulled us into secondary and then announced that they were confiscating my expired card, but not my buddy's expired card. No explanation given for the confiscation or disparate treatment other than "they told us to take it." WTF? Anyway, I went to the renewal appointment a few weeks later, got final approval and received the renewed card.

I'd like to know the frequency of random secondary visits other SENTRI users are experiencing. I've been tagged four times, the last one a week and a half ago. My truck, which was caked all over with dried mud and dust from a little puddle thumping a few days earlier, got the full going over by the CBP guy, who then had to spend a couple of minutes whacking the dirt off of his dark blue uniform. I apologized and he said no worries, it made it look like he was actually working.

bajachris - 4-10-2012 at 11:36 AM

We got pulled into secondary in regular lanes for thick mud on the trailer. Of course it had been raining and roads were muddy. They said the could send us back across to have our trailer cleaned, but after a long boarder wait, they did not make us go back. Luckily. I feel like this crossing into the US is a moving target. Just when you think you know the rules they change. I heard now, no cooked chicken, when previously you could bring it across.

Sentri w RV

SoCal57 - 4-10-2012 at 02:05 PM

Anyone know if you can include a motorhome with your SENTRI? We have our interview on Thursday and are thinking about bringing it with us for possible inclusion.

[Edited on 4-10-2012 by SoCal57]

Motorhome

bajaguy - 4-10-2012 at 02:11 PM

Quote:
Originally posted by SoCal57
Anyone know if you can include a motorhome with your SENTRI? We have our interview on Thursday and are thinking about bringing it with us for possible inclusion.

[Edited on 4-10-2012 by SoCal57]





Nope

bacquito - 4-10-2012 at 08:01 PM

Thanks to all for the information. The frustrating thing is they say to call if your card is not renewed within 8 weeks and they give ways to call Goes Support for help. But, I got no support. Guess I will be patient.

Foreign DIRT not Allowed ?

MrBillM - 4-10-2012 at 08:21 PM

THAT has been brought up once in awhile for MANY years now.

Luckily, we'd never run into it before I read of it here and since, I've always hosed down if needed.

Although it Does seem a little picky, I Suppose it makes sense.

durrelllrobert - 4-11-2012 at 09:07 AM

You CAN do renewals at San Ysidro office with little or no wait:
http://www.sandiegored.com/noticias/6822/SENTRI-office-opens...

bajaking76 - 4-11-2012 at 09:50 AM

Quote:
Originally posted by bajachris
We got pulled into secondary in regular lanes for thick mud on the trailer. Of course it had been raining and roads were muddy. They said the could send us back across to have our trailer cleaned, but after a long boarder wait, they did not make us go back. Luckily. I feel like this crossing into the US is a moving target. Just when you think you know the rules they change. I heard now, no cooked chicken, when previously you could bring it across.


Samething happed to me a few years back, but the dirt and mud was on my ATV loaded on the back of my truck...he told me he could send me back for the dirty ATV....my reply: I have a gallon of water I can wash it down here while you decide....dirty look and a wave goodby....:lol:

elgatoloco - 4-11-2012 at 10:18 AM

We crossed last night. In line at 8:58 two cars in front of us across at 9:01. Viva Sentri. :dudette:

wornout - 4-11-2012 at 08:26 PM

Quote:
Originally posted by bacquito
My wife and I are trying to renew our Sentri cards. I applied Feb. 9th,2012 and have not heard a word from the. The Goes enrollment system comments if you have not heard from Goes in eight weeks contact them via computer -CBP.CBPVC@dhs.gov. I tried that and it goes nowhere. I contacted Goes Support and was directed to the Calexico Port of Entry (east gate) and given a phone number. No luck! I also E mailed Goes Support and have heard nothing.

Anybody else trying to renew there Sentri card and are you having problems?


I waited 10 weeks for a tentative approval to just register another car. I received it March 15th. I looked up the next available date in Calexico and April 17 was the first one. I then looked up the next available date in San Luis. The first available date was THE NEXT DAY. Off I went to Yuma for the night and then in to San Luis 2 hours early. I was in and out and back in Mexico 15 minutes before my 10:15 scheduled appointment.

From now on it is San Luis for me.

lizard lips - 4-11-2012 at 10:10 PM

I just renewed my Sentri. I went online the middle of March and filled out the application and a week later I was sent an email from GOES to make an appointment as soon as possible. I went to the new Sentri office in San Ysidro and made the appointment for the following week.

At the appointment the interview took a total of five minutes and five days later I received my Global-Sentri card in the mail. I paid a total of $100.00. I got the Global because I travel so much. I really thought It would take a lot longer but I just got really lucky. At the interview the officer did not ask me any questions other than why I travel so much.

bajachris - 4-11-2012 at 10:43 PM

Just got approved for sentri interview. Took Less than 2 weeks.

bajachris - 4-11-2012 at 11:34 PM

Quote:
Originally posted by durrelllrobert
You CAN do renewals at San Ysidro office with little or no wait:
http://www.sandiegored.com/noticias/6822/SENTRI-office-opens...


Can they inspect your auto and provide you with initial interview? Did not see them listed as a place to go, only Otay is listed. Can I just show up at the office and be seen?

zoesterone - 4-12-2012 at 07:01 AM

Quote:
Originally posted by bajachris
Just got approved for sentri interview. Took Less than 2 weeks.


Was this fora renewal or for a new Sentri card?

bajachris - 4-12-2012 at 07:52 AM

Quote:
Originally posted by zoesterone
Quote:
Originally posted by bajachris
Just got approved for sentri interview. Took Less than 2 weeks.


Was this fora renewal or for a new Sentri card?


Yes new card! I've got an appointment for May 7th. Helps me find out how squeeky clean my family is. :lol:

bajaguy - 4-12-2012 at 07:55 AM

Quote:
Originally posted by bajachris
Quote:
Originally posted by durrelllrobert
You CAN do renewals at San Ysidro office with little or no wait:
http://www.sandiegored.com/noticias/6822/SENTRI-office-opens...


Can they inspect your auto and provide you with initial interview? Did not see them listed as a place to go, only Otay is listed. Can I just show up at the office and be seen?





Yes............we obtained our conditional appointment letter, drove to the San Ysidro SENTRI office, walked up to the window and the first available appointment was for the next day!!!!!!

They can also inspect your vehicle there, but you have to go to Otay for the actual sticker.

bajachris - 4-12-2012 at 08:03 AM

There are some new lanes called Ready Lanes. I thought I saw campers in these... My dad got in a Ready lane walking across because his passport had this small gold emblem on the front with RFID technology. It allowed him to go to the front of the pedestrian line. The article I read http://www.sandiegored.com/noticias/21301/ready-lane-opens-T... says you can use RFID technology or Sentri. Anyone know what the benefit of these lanes are? Is it quicker and can you take any type of vehicle through these lanes? I read no one under 16 years old, which is odd because they will have a Sentri card too....

durrelllrobert - 4-12-2012 at 08:24 AM

Quote:
Originally posted by bajachris
There are some new lanes called Ready Lanes. I thought I saw campers in these... My dad got in a Ready lane walking across because his passport had this small gold emblem on the front with RFID technology. It allowed him to go to the front of the pedestrian line. The article I read http://www.sandiegored.com/noticias/21301/ready-lane-opens-T... says you can use RFID technology or Sentri. Anyone know what the benefit of these lanes are? Is it quicker and can you take any type of vehicle through these lanes? I read no one under 16 years old, which is odd because they will have a Sentri card too....
The writer of that article got it wrong. What the rule actually says is:
All travelers in the vehicle over the age of 16 must have an RFID-enabled card to use the Ready Lane. Children 15 years old and younger may travel in the Ready Lane with adult travelers if all adults in the vehicle have an RFID-enabled travel card.

bajachris - 4-12-2012 at 10:12 AM

Thanks for the clarrification!

Taco de Baja - 4-12-2012 at 01:08 PM

Official word from the CBP, and link, on kids:

All travelers in the vehicle over the age of 16 must have an RFID-enabled card to use the Ready Lane. Children 15 years old and younger may travel in the Ready Lane with adult travelers if all adults in the vehicle have an RFID-enabled travel card


Ready Lane info from CBP

bajachris - 4-13-2012 at 10:21 AM

The Sentri office in San Ysidro is really scuzzy and there no parking. Must park in pay lots for about $5 per day and walk in. They also do not check vehicles, so you still have to go to Otay Mesa to have vehicle inspected, after you pay for your Sentri card and fees. They were, however able to make an appointment within a few days to get the card. Not much room for all the people waiting.

Otay Mesa has free 2 hour parking, inspect vehicles and is a much better environment. Appointments not available for at least a couple of weeks at this site. Lots of indoor room to sit and wait.

fandango - 11-6-2012 at 11:09 PM

Has anyone renewed their sentri in the last couple of months? How long did it take to get your conditional approval after you submitted your renewal?

Hope it wasn't too long.

Thanks.

CortezBlue - 11-7-2012 at 07:26 AM

So here is a question???

Both my wife's and my passports expire this year as well as our SENTRI cards.

Should be renew Passports first and then SENTRI?

Will out SENTRI work if our Passport is being renewed?