Originally posted by BajaCactus
Divemulege... I am sorry for what happened with your vehicle on your past trip. I would have really liked to know about your problem when it happened
in order to help you out. There is indeed a great honest mechanic in El Rosario.
Regarding our diesel, I do not now what happened with your truck, but I can assured you it WAS NOT our fuel and that we DO NOT HAVE WATER in our
tanks. How can I be so sure, well, by regulation all Pemex gas stations must have a series of electronic sensors, with alarms, all along the fuel
lines, starting in the tanks, and Pemex makes sure they are continuously working with scheduled inspections every four months (the "Veeder Root"
mentioned by Ateo is part of this system). These sensors are always checking for fuel leaks, pressure of lines and of course water, in real time.
In our case at BajaCactus our diesel tank has an extra one not required by Pemex that I had installed for an extra layer of protection, specifically
for water, plus an extra filter at the main distribution line to separate any particles and water, just in case.
Now, besides all these, every three months or so, all Pemex gas station receive the visit of a mobile laboratory which main job is to take samples of
the fuel we sell and chemically analyze it, on site. They test the quality of fuel, contamination, particles, water, everything. Well, it so happens
that we just had our visit around 3 weeks ago and we got a clean result. In fact, the lab technician told me he always finds the cleanest fuel all
over Baja at BajaCactus, he even asked to see our additional diesel filter since it is something not required by Pemex. I do not have the report with
me right now because I am in Tijuana, but I will upload it here as soon as I go back to my office in El Rosario, in about a week.
And finally, all Pemex gas station tanks, when installed underground, must have an inclination to the back. Pumps suction from the front, which
creates a volume of fuel in the back that cannot be extracted into the fuel lines, in spanish this is called "volumen de fondaje". In our case, our
tanks have around 1,800 lts of liquid in the back of each tank that simply cannot be pumped out. Which means we must have over 1,800 lts of water in
the tanks in order for that water to make it into the fuel lines. And the water sensor alarms get triggered around 200 lts.
Now, remember all those sensors I mentioned before, well, they are continuously gathering data and create real time reports. I just got the report for
our tanks (August 18th, 2014/12:00am) which I am uploading with this post.
As you can clearly see it indicates the ""volumen de fondaje" at 1,800 lts, the status of our sensors on the far right as "en linea" (on line) and
that we have zero liters of water in all tanks. This because about a month ago we drained all the water created by condensation in our tanks (we do
this kind of maintenance in our tanks every six months). From the diesel tank we extracted around 90 liters of water, this water was in the back, at
the bottom, where it cannot be pumped out by our fuel pumps.
As I said in the beginning, I do not know what happened to your vehicle or where you got contaminated diesel but it was not with us and I can prove
it. From my point of view, and forgive me if I am wrong, you only have assumptions and the title of your post is not only aggressive but it also harms
business like ours that are always making our best effort to provide a reliable and honest service.
I apologize for my candidness but it does not seem fair to me that you damage our integrity and image only in assumptions. I can prove to you,
anytime, that our fuel is always as clean as possible. Perhaps even cleaner than the one we receive.
Nevertheless, if you have any real proof that it was indeed our diesel the responsible for the damage to your truck I would be most interested to know
how it happened, what we are missing or what is failing in order to fix it as soon as possible and you have my word BajaCactus will cover all the
costs pertinent to the repairs of your truck and the time you lost. Otherwise I would politely ask you to rephrase the title of this thread you posted
to something less harmful.
Divemulege, I appreciate your business and preference in the past and I would be more than happy to meet you in your next trip to Baja and personally
show you all the sensors, reports and equipment I am mentioning here and if you or anyone ever need help or assistance I am always at your disposal
and happy to be of service at info*at*bajacactus.com (also if you ask for the shift manager at BajaCactus or "encargado de turno in Spanish", they
have a direct line to me).
Antonio Munoz
BajaCactus
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get ready!
