new in town and have plan previous owner of house had. have not gone to office yet. can somebody give me an idea of the telnor plan to get where I can
at least download a foto on facebook? this is crazy slow. if you have a link or info to help me I will be prepared before I wait for 2 hrs in line
tmrw. the sites I saw are all in espanol and my Spanish isn't good enough to figure out the fine print.mil gracias and bien dia!
Telnor Ensenada
bajaguy - 5-1-2016 at 07:00 AM
I have found that the staff at the main Ensenada Telnor office to be friendly and helpful. There are usually 1 or 2 staff members that speak English.
Also have had helpful English speaking service reps at the house to solve some minor modem issues.
One of the problems you might be having can be related to where in Ensenada you are located and what service/equipment Telnor has for that area. You
also might check if you can upgrade your current modem/router.DENNIS - 5-1-2016 at 07:24 AM
Perhaps you're used to a more rapid service up north. What do your numbers look like?
glad to know the office staff is helpful. I can seak espanol,but not on a technical basis. I live in EL SAUZEL. those around me have faster speed. I
think I need to upgrade from this account. I came from Sonora. not fast as a bullet,but at least you could see fotos. now I see nada foto related.
then maybe 5 min later the foto will appear on a new page I am reading. haha. I will go tmrw. acclimation~ thx for the helpbajapaz - 5-1-2016 at 09:14 AM
dennis,21 down load and 33 ul badddddSFandH - 5-1-2016 at 09:21 AM
The info that those around you have faster connections is important. What this means is your problem is associated with the equipment in your house
and/or the wiring that leads to the closest junction box.
Also, the slowness you're experiencing, "now I see nada foto related. then maybe 5 min later the foto will appear on a new page I am
reading", indicates a technical problem. No Internet DSL service plan, even the cheapest, is that slow nor is any modem no matter how old.
See if a technician can evaluate the integrity of the wires from your wall socket to the junction box they connect to. Also I think it's quite
possible the phone will work OK but the Internet not OK because of technical differences in the signal.
[Edited on 5-1-2016 by SFandH]SFandH - 5-1-2016 at 09:29 AM
new in town and have plan previous owner of house had. have not gone to office yet.
Just so you know, no one can or should be able to make changes or get equipment from telnor except the account holder. you say you have not gone into
office yet but do you know if the previous owner did that for you? If not, can you contact him/her because there is paperwork to fill out for the
transfer.
The only way around that is if you contract a new line for you, just say you are renting and need your own phone and internet and get a new line, it's
very simple. The previous owner would still have to go to telnor and cancel service because you would still have the previous owners bill.
I've had to go thru this a couple of times.
I have the 599 p/m
Saludos
Fernandobajapaz - 5-1-2016 at 03:43 PM
SFandH ul..upload.omething must be wrong if 33 dl is considered fast and I gave you my experience with the fotos.regarding the equiptment. the
homeowner has the contract in his name. I know the rules and regs,thx. he was never here, so he just used the least expensive plan. its his contract
etc. but he will go wth me tmrw to upgrade and/or check for issues. too many inconsistencies. time to bring in the big guns. thx all
