BajaNomad

Aerocalafia - Cancelled flight....

TLBaja79 - 7-31-2019 at 12:10 PM

Tried to fly TJ to Loreto earlier this month and after several delays they finally cancelled the flight.

Throughout the day and after they cancelled customer service was nowhere to be found to tell us any of this. We had to leave the terminal (therefore leave the CBX zone) to talk to the Calafia reps.

Anyways they told us we would get a refund but can't seem to find a number or email that works??? Anybody else have experience with this?

We have flown with them many times with success over the past few years.

[Edited on 7-31-2019 by TLBaja79]

JZ - 7-31-2019 at 12:32 PM

Customer service
MX (33) 2451 0505
EUA 619 354 51 38
Whatsapp 3318285990
contacto@calafiaairlines.com
calafia-plus@calafiaairlines.com


Not sure what EUA stands for, but 619.354.5138 is their US number.



[Edited on 7-31-2019 by JZ]

mtgoat666 - 7-31-2019 at 12:44 PM

Quote: Originally posted by JZ  

Not sure what EUA stands for


Estados Unidos de America.


bajatrailrider - 7-31-2019 at 12:50 PM

Quote: Originally posted by TLBaja79  
Tried to fly TJ to Loreto earlier this month and after several delays they finally cancelled the flight.

Throughout the day and after they cancelled customer service was nowhere to be found to tell us any of this. We had to leave the terminal (therefore leave the CBX zone) to talk to the Calafia reps.

Anyways they told us we would get a refund but can't seem to find a number or email that works??? Anybody else have experience with this?

We have flown with them many times with success over the past few years.

[Edited on 7-31-2019 by TLBaja79]
Always pay with credit card no service your card company . Will reverse charge I had a big time problem Areomexico.. Six weeks later return pd ticket . My card company reversed all charges 704.00 . Areomex got nothing for problems they caused.