BajaNomad

Sentri Interview This Morning

lizard lips - 8-20-2021 at 04:56 PM

8:30 this morning I had a Zoom interview that took 4 minutes.

The officer, who was extremely nice, merely asked for me to hold up my passport to the camera as well as my drivers license with the address I used on my application.

She then asked me if I had been arrested since my last approval and that was that.

I suggest you do not choose to be interviewed in-person.

So easy!

JZ - 8-20-2021 at 05:08 PM

Wow. That is good news.

Ateo - 8-20-2021 at 09:49 PM

How do I change my appointment to Zoom???? I guess I'll call and ask and wait on hold forever.

BajaBlanca - 8-20-2021 at 10:01 PM

Sweet!

JZ - 8-20-2021 at 10:23 PM

Quote: Originally posted by Ateo  
How do I change my appointment to Zoom???? I guess I'll call and ask and wait on hold forever.


Email them. I've always gotten a response in about 48hrs.


Don Pisto - 8-20-2021 at 11:12 PM

Quote: Originally posted by Ateo  
How do I change my appointment to Zoom???? I guess I'll call and ask and wait on hold forever.


I had posted this a few months ago, maybe it can steer you in the right direction
https://www.cbp.gov/newsroom/national-media-release/cbp-intr...

Ateo - 8-21-2021 at 08:28 AM

Thanks Don Pisto and JZ!

Mr. Bills - 8-21-2021 at 12:14 PM

Question about Sentri/Global Entry interviews -

I have an in-person interview for my Global Entry card next month. Can initial interviews be scheduled by Zoom or only renewal interviews?

JZ - 8-21-2021 at 02:09 PM

Quote: Originally posted by Mr. Bills  
Question about Sentri/Global Entry interviews -

I have an in-person interview for my Global Entry card next month. Can initial interviews be scheduled by Zoom or only renewal interviews?


Doesn't look like it. The PR that Don linked specifically says: U.S. Customs and Border Protection (CBP) has launched a remote interview pilot for renewing Trusted Traveler Program (TTP) members.

JZ - 8-21-2021 at 02:11 PM

Quote: Originally posted by Ateo  
How do I change my appointment to Zoom???? I guess I'll call and ask and wait on hold forever.



"To schedule a remote interview, eligible applicants may log into their TTP dashboard and select the “Scheduling Your Remote Interview” link. CBP recommends that applicants verify their e-mail address of record by using the “Edit Profile” link prior to scheduling a remote interview. Doing so will ensure that the applicant receives appointment details and reminders."


Zola - 8-22-2021 at 07:04 PM

I have an in-person interview for renewal scheduled for next summer, which is the first available date at the SD/Otay office. I do not see any possibility of scheduling a Zoom interview on my SENTRI dashboard. Does anyone know how to change an in-person meeting to a remote one? Thanks.

JZ - 8-22-2021 at 07:07 PM

Quote: Originally posted by Zola  
I have an in-person interview for renewal scheduled for next summer, which is the first available date at the SD/Otay office. I do not see any possibility of scheduling a Zoom interview on my SENTRI dashboard. Does anyone know how to change an in-person meeting to a remote one? Thanks.


"To schedule a remote interview, eligible applicants may log into their TTP dashboard and select the “Scheduling Your Remote Interview” link. CBP recommends that applicants verify their e-mail address of record by using the “Edit Profile” link prior to scheduling a remote interview. Doing so will ensure that the applicant receives appointment details and reminders."

Maybe you need to cancel your existing interview first.

tjsue - 8-22-2021 at 11:07 PM

Quote: Originally posted by Zola  
I have an in-person interview for renewal scheduled for next summer, which is the first available date at the SD/Otay office. I do not see any possibility of scheduling a Zoom interview on my SENTRI dashboard. Does anyone know how to change an in-person meeting to a remote one? Thanks.


You can move your in-person interview up just by watching the TT website, and going into reschedule your appointment. I moved mine up from this past June to last November just by staying logged into the TT website when I was online, and continually checking for appointments.

Zola - 8-23-2021 at 08:03 AM

@ tjsue,

Thank you very much! Much appreciated.