Snapped my black steel Seeker rod yoyoing - anyone have any experience with their 'lifetime' warranty? Rod about 15 months old.Diver - 3-2-2008 at 11:36 AM
Hooked a bit rock fish, eh ?? Bummer ?
I wonder if it was at the same rock head near San Pablo that claimed my favorite jig ?
I'm pretty sure that all their blanks/rods have a lifetime warranty.
Seeker
1340 West Cowles Street Long Beach, CA 90813
Tel 1-800-3-SEEKER
Fax (562) 435-7599
.4baja - 3-2-2008 at 05:58 PM
when i buy seeker, calstar exc, i keep all tags and receits for warrenty replacment. when i buy penn sabre trolling rods from wallmart i keep only
the receipt as they replace with no questions ask . good luck jim.Pompano - 3-2-2008 at 06:08 PM
I bought a couple at Hook, Line, and Sinker in Shelter Island, SD. Busted the rod tip on one light-weight in a fast-closing door...my fault
completely. The store/supplier made good on it, although I was expecting to pay. I have since went out of my way to buy supplies from that store.Santiago - 3-3-2008 at 01:49 PM
I got the same story from the store and Seeker: they will replace it for $65 (I presume this is their cost on a $199 rod). I will try a little
harder when I go to the store tomorrow.
Edit: heard from Jim at Seeker and after I ship the rod to them they will be able to tell if it's a manufacturing defect or not. If so - they will
replace it for free. If it's a ding caused by transport, a weight or similar then a flat $60 charge. Will report on final outcome.
[Edited on 3-3-2008 by Santiago]Santiago - 3-11-2008 at 02:37 PM
Update: Seeker called and will replace the rod for $60 - no evidence of a defect in the rod - just the user I guess.Paulina - 3-11-2008 at 02:50 PM
Quote:
Originally posted by Santiago
... no evidence of a defect in the rod - just the user I guess.
