Punta Chivato Water System "NOTICE"

NOTICE;

PUNTA CHIVATO AND SHELL BEACH RESIDENTS.

Thanks for your continuous support for the Chivato water system.

As we enter the second half of this year ( third billing cycle ), we want to thank again all of you that help us making your payments on time, and of course, our concern neighbors that pay in advance towards the account.

Still, we have many accounts way behind in their payments and months overdue. We are doing our best to regularize all parcels and water users on the shell beach-Santa Ines area.

Starting with this billing cycle, we will give a 30 day time period for water payments to be executed, which means to the end of the following month for that bimonthly period. We expect your payments for this cycle to the end of this current month of July.

ALL PARCELS WITH ONE SHARED MAIN METER accounts 30 days late and due at that time will be charged a Mx $ 1, 500.00 pesos “late fee”. Also, accounts with 60 days due status, will be charged an additional Mx $ 1, 500.00 pesos “fee”. Service will be disconnected at the 90 days late status and and meter reconnection fee and service reestablished will have a cost of Mx $ 3,500.00 pesos.



ALL RESIDENTIAL ACCOUNTS with own private meters 30 days late and due at that time will be charged a Mx $ 500.00 pesos “late fee”. Also, accounts with 60 days due status, will be charged an additional Mx $ 500.00 pesos “fee”. Service will be disconnected at the 90 days late status and and meter reconnection fee and service reestablished will have a cost of Mx $ 1500.00 pesos.



Please help us keep the system going well , we have been upgrading our equipment, aqueduct and installations so we can move on to give you a better and constant supply of water.
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I just received this "notice". It appears from the e-mail that only 17 other people have been sent this. The Shell Beach customers in general are part time. There has never been any billing statements delivered by the water company. We have tried to be helpful in doing our own parcel billing & collections to accommodate them. (This may be illegal because none of the volunteers has a work permit and this could easily be done by a local.) They mentioned in the last sentence that they are upgrading the aqueduct. The customers along Shell Beach were told they must pay for the aqueduct or not have service so we paid and still the aqueduct has not been completed as promised. Is this just another way to complicate our lives here or is there a reasonable way to get along? We have a very active community here and have always tried to help this water company to be efficient and reliable. This newest proclamation threatens to cut the service to a whole parcel if one individual goes in the rears. I understand the penalty for late payment and the charge to reconnect service. That's just business. They claim to have a bi-monthly billing system but that is not so. At least on Shell Beach. Most of us are keenly aware that we need to pay our water bills and would willingly do so. This notice is offensive to many who have gone out of their way to be helpful.




[Edited on 7-16-2015 by Russ]

Quote: Originally posted by Russ

.... The Punta Chivato area has a large pila on the hill between the two sections and they have a lot of pressure and updates are done in a timely and efficient way right to their meters. Shell Beach/Santa Inez is totally different. Water is delivered to each parcel's pila through a master meter.

Quote: Originally posted by Marc

What ever happened with the "blue finger" affair at Pta Chivato? Is the guy at the hotel still stealing water? [Edited on 7-18-2015 by Marc] [Edited on 7-18-2015 by Marc]

How can our payment be late when there is NO bill?

Quote: Originally posted by Russ

I think the latest price change brought use up to $93/ cu.mt. We're not complaining about the cost. Just how they distribute info and the antiquated accounting system. The Punta Chivato area has a large pila on the hill between the two sections and they have a lot of pressure and updates are done in a timely and efficient way right to their meters. Shell Beach/Santa Inez is totally different. Water is delivered to each parcel's pila through a master meter. After that each home owner has a meter and the parcel is responsible to maintain the water system from the pila , bill and collect the money according to the parcel's meter. There are very few full time residence and getting billing info and collecting money is a real pain no one wants to be saddled with. Not even the water company. The pressure will very from parcel to parcel depending on their pila's location. On my parcel the pressure is high enough not to require a pump. However most folks have a back up pila and pressure system to deliver water during emergencies. as does most of Mexico. Most of the parcels have poorly designed and installed systems and I'm sure that is part of the reason the water company does not want to get involved in individual account on this side. It would be nice if the company would assess each parcel and when their system is brought up to their standards they would take over the system to individual meters. There are problems on both sides of this and we all should sit down and discuss improvements for the future. This is not a confrontation. Only a start to something a little more up to date for both.

Any idea why you are paying 6-7X's the rate the locals pay(if at all) ie PAlo Verde ???

Is that rate even legal?

And didn't the "PC residents" basically pay for the new , "updated" existing water "system" already??

I mean, given how progressive Mexico is in applying equal rights and all

Quote: Originally posted by Hook

Quote: Originally posted by Marc   What ever happened with the "blue finger" affair at Pta Chivato? Is the guy at the hotel still stealing water? [Edited on 7-18-2015 by Marc] [Edited on 7-18-2015 by Marc] I hear he's out of jail, the hotel at Chivato is rotting and the one in Loreto is closed, too. Too bad. That hotel at Chivato is a great location. There were some significant improvements done to it, or so I have been told. Come on, Nomads, let's buy it out as our own personal time-share!!!

On the market?

JEEZY LOUISEE......... you'd think you wuz living in México or sumpin'!

ChivatoLuna, I'm really happy to see your first post here!
"How can our payment be late when there is NO bill? "
I think that should have been my whole first post instead of rambling on as I did.
KaceyJ, This is a private water system at least 6 miles from PC. Cost of the fuel and maintenance to the generator and pump isn't cheap. I'm not saying we aren't over paying but we really don't have much choice but to pay. As yo may expect this is a very hot subject. Many alternatives have have been explored and tried but without any changes. Since we have a very active legal Homeowners association if we really felt taken advantage of I'm sure there would be an investigation into the working of this company. We do not want a war with the owner. He is a member of the community and has done good things when he chooses. And on a unrelated note there are a ton of RUMORS he may try to reopen the hotel. He now owns the restaurant, Hotelito, the Hacienda, controls the camp beach and boat ramp and other interests that have a lot to do with how PV runs.

Quote: Originally posted by Russ

The saga continues. There have been some significant improvements and some broken promises along with a general lack of communication between the Shell Beach customers and the water company. I recently requested an update for the Shell Beach customers since we do their billing and make deposits. This was their answer... "The price always is the same for all parcels, for this year 2017 is 137.50 pesos. In January this will be update." That is $ 137.50 per cubic meter. Earlier e-mails to a select few included a notice of billing every two months and also a minimum service charge for minimum users. However, there are still no bills, at this time for Shell Beach hookups and each parcel is expected to read the main parcel meter and every connection with a meter on the parcel and then try to collect from each user. Updates to follow as the saga continues.