toroteman
Newbie
Posts: 10
Registered: 2-23-2010
Member Is Offline
|
|
ATM Problems
Some friends recently went to the ATM at Bancomer in Todos Santos, and after a routine procedure of "card- pin- etc." got nothing. Since it was after
hours, they went back the next day and were told that the machine was broken, contact your own bank about this.
Has anyone else had a problem with this, our main access to transferring funds, now that 'Ol Ben F. is no longer accepted?
|
|
|
rts551
Elite Nomad
Posts: 6700
Registered: 9-5-2003
Member Is Offline
|
|
yes. our US bank reversed the charge
|
|
|
Woooosh
Banned
Posts: 5240
Registered: 1-28-2007
Location: Rosarito Beach
Member Is Offline
Mood: Luminescent Waves at Rosarito Beach
|
|
| Quote: | Originally posted by rts551
yes. our US bank reversed the charge |
our bank did not reverse the charge because a PIN had been entered.
\"The only thing necessary for the triumph of evil is for good men to do nothing\"
1961- JFK to Canadian parliament (Edmund Burke)
|
|
|
krafty
Super Nomad
Posts: 1052
Registered: 8-23-2010
Member Is Offline
|
|
We had this happen, do most banking online, and checked immediately when we got home for a withdrawal and also the next day. Never received cash so it
was not processed. Santander/BOA
|
|
|
MikeYounghusband
Nomad
Posts: 213
Registered: 8-27-2008
Location: Loreto, Baja Cal. Sur
Member Is Offline
Mood: Always ready for more
|
|
Yes, happened to me in Ensanada. Wouldn't leave the bank until cleared up. Manager ran audit on machine and showed that it returned the money to my
account. No problems.
|
|
|
rts551
Elite Nomad
Posts: 6700
Registered: 9-5-2003
Member Is Offline
|
|
get a new bank. what if some one skimmed your card and stole your PIN
| Quote: | Originally posted by Woooosh
| Quote: | Originally posted by rts551
yes. our US bank reversed the charge |
our bank did not reverse the charge because a PIN had been entered. |
|
|
|
mulegejim
Nomad
Posts: 470
Registered: 9-4-2006
Location: San Clemente, CA/Mulege, BCS
Member Is Offline
|
|
This happened to me at the Bancomer in Mulege a couple of years ago. Received no money from the ATM and no receipt - the bank was closed at the time.
When they opened on Monday I reported the problem and indicated my US bank had debited my account. Bancomer audited their cash from the machine and
indicated I needed to contact my US bank - I did, explained the situation. It took a few days before the money reappeared in my account due to
Bancomer being a foreign bank, but it did. There is a process the banks have for these types of situations and it seems to work, at least it did for
me. I do not have an account with Bancomer - just use their ATM. Also my US bank indicated this was not an uncommon problem, even with ATMs in the
USA, which is why there are procedures in place to handle cases such as mine.
[Edited on 9-21-2011 by mulegejim]
[Edited on 9-22-2011 by mulegejim]
|
|
|
DENNIS
Platinum Nomad
Posts: 29510
Registered: 9-2-2006
Location: Punta Banda
Member Is Offline
|
|
| Quote: | Originally posted by mulegejim
indicated I needed to contact my US bank - |
It's happened to me four or five times. Don't even bother telling the proprietor of the store or the local bank. They couldn't care less.
Contact your bank and they'll get to work on it immediatly. I've always been reimbursed, most often on the same day as my report.....pending
investigation.
That's the astounding part....the investigations have never ruled against me or been undecided.
|
|
|
Woooosh
Banned
Posts: 5240
Registered: 1-28-2007
Location: Rosarito Beach
Member Is Offline
Mood: Luminescent Waves at Rosarito Beach
|
|
| Quote: | Originally posted by rts551
get a new bank. what if some one skimmed your card and stole your PIN
| Quote: | Originally posted by Woooosh
| Quote: | Originally posted by rts551
yes. our US bank reversed the charge |
our bank did not reverse the charge because a PIN had been entered. |
|
My BofA Debit card and credit card look alike. I was on my bike and only took the WRONG card with me. I put it in the machine, entered my PIN and it
kicked it back to me because it wasn't my debit card or the PIN didn't match. I had never used that BoA credit card for an ATM withdrawal and even
BoA said I didn't have a PIN for it at the time of the transaction. Nevertheless the money was withdrawn from the credit account and I was out of
luck because I had entered a PIN. It took months of back and forth- but I still lost.
[Edited on 9-22-2011 by Woooosh]
\"The only thing necessary for the triumph of evil is for good men to do nothing\"
1961- JFK to Canadian parliament (Edmund Burke)
|
|
|
rts551
Elite Nomad
Posts: 6700
Registered: 9-5-2003
Member Is Offline
|
|
Lots of news in the last year about how PINs are stolen. I am surprised BofA took such a hard stance.
|
|
|
805gregg
Super Nomad
Posts: 1344
Registered: 5-21-2006
Location: Ojai, Ca
Member Is Offline
|
|
Why would you use an ATM machine in a third world country? Take cash with you or go to the bank when it's open.
|
|
|
rts551
Elite Nomad
Posts: 6700
Registered: 9-5-2003
Member Is Offline
|
|
| Quote: | Originally posted by 805gregg
Why would you use an ATM machine in a third world country? Take cash with you or go to the bank when it's open. |
Because its no different than a first world country and darn convenient.
|
|
|
![[*]](images/xmbforum/default_icon.gif){kind=icon}
