Howard
Super Nomad
Posts: 2353
Registered: 11-13-2007
Location: Loreto/Manhattan Beach/Kona
Member Is Offline
Mood: I'd rather regret the things I've done than regret the things I haven't done.
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Internet in Loreto
After a few years of "poaching" (with permission) my neighbors Wifi signal it's time to step up to the plate and get a TelMex phone and Internet.
Don't need a phone but that's the package.
I have tried through calling and E-Mailing them in Constitution with no luck. The local repair/installer guy in the truck gave me contact information
with no results. In the beginning I did get through and E-Mailed them the information they requested but have never heard back. Does anyone have first
hand, accurate contact information and who to call, short of me going to Constitution in order to get the ball rolling?
Thanks,
Howard
We don't stop playing because we grow old;
we grow old because we stop playing
George Bernard Shaw
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greengoes
Select Nomad
Posts: 10289
Registered: 6-27-2011
Member Is Offline
Mood: Today I slay the Red Dot.
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Time to bite the bullet and go to the main Telnor office in Constitution. Bring CFE bill, resident papers and copies of house deed. You need to be
there in person to complete the paperwork and sign the contract.
Anything less and you may never get the service.
ANUNCIATE AQUI
DISPONIBLE
INFORMES LLAMA SNOWBALL - 646-115-7754
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rhintransit
Super Nomad
Posts: 1588
Registered: 9-4-2006
Location: Loreto
Member Is Offline
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two types of service in "Loreto"
one, regular hard line to house for phone, and modem for internet. I believe you can set this up on line, but you have to go to Constitucion to pay,
set up an account, etc. you might as well bite the bullet and go. Telmex store is on main drag on the right about half way thru town. see above
for what to take.
two, in Loreto Bay (only)
you have to sign up for a contract and schedule an appointment for installation of antenna and box. they had a mass sign up at the hotel last year,
am not sure what newbies do now, but the guy in charge is:
Reynaldo 044 613 109 0494 phone calls usually go to voice mail and he doesn't return calls, though he texted me once (if you know how to text that
may be your best bet) hint: if you call in the evening you'll usually catch him off guard and he'll answer. I've never had a return email from him,
but other people have told me they have.
you can try calling the Ladatel 800 number, trying to figure out the prompts, but if you can get thru to a person, ask for someone who speaks English,
they usually have someone on duty. you are asking about Alvaron WMAX service, which is different from the usual internet so be prepared to be shunted
department to department until someone knows what the heck you are talking about.
you can also watch for a Telmex truck or car IN Nopolo proper, they are the only guys who do this service, and talk with one of them.
ps, am pleased with the service. "phone" plugs into the signal box, works fine, and your package includes a certain number of free minutes to the USA
and national long distance.
buena suerte
[Edited on 10-15-2014 by rhintransit]
[Edited on 10-15-2014 by rhintransit]
[Edited on 10-15-2014 by rhintransit]
reality\'s never been of much use out here...
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Loretana
Senior Nomad
Posts: 825
Registered: 5-19-2006
Location: Oregon/Loreto
Member Is Offline
Mood: alegre
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Howard,
I know its a pain but saddle up and go down to Constitucion to the Telmex office. It took me two years to get a land line and I'm just down in Costa
Loreto past your place.
The other thing you want to bring is a bill from CFE and/or OOMSAPAL. (your water bill).
The folks in Constitucion will send the order to the Telmex guy (Luis Ruiz - 613-109-6480) in Loreto, and one fine day you get hooked up. Be patient!
Also, while at Telmex in Constitucion, take your Mexican Bank information so you can set up an automatic payment. Its much easier to have the payment
deducted automatically from your account every month than to hassle paying in Loreto. It works well, they have never overcharged my account. I use
Bancomer....(the only game in town...)
Buena suerte! 
[Edited on 10-15-2014 by Loretana]
"If you want to find the secrets of the universe, think in terms of energy, frequency and vibration."
-Nikola Tesla
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Howard
Super Nomad
Posts: 2353
Registered: 11-13-2007
Location: Loreto/Manhattan Beach/Kona
Member Is Offline
Mood: I'd rather regret the things I've done than regret the things I haven't done.
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I talked to Luis several months ago with no results and now it looks like a road trip to Constitution .
Thanks for all the help,
Howard
We don't stop playing because we grow old;
we grow old because we stop playing
George Bernard Shaw
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pacsur
Nomad
Posts: 191
Registered: 8-28-2003
Location: San Jose del Cabo,BCS
Member Is Offline
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I recently checked about upgrading my home Internet speed, I get about 3mbs, I'm getting ready to cut off my dish and go with a VPN and Internet based
media.
Bottom line is I found out I could have Internet service now without the landline which I never use, but I think it's only about $150p cheaper per
month, I think it's $150p more for 5mbs, and the salt on the wound is that I had to pay $500usd per line,2 lines, to get service in my development
over 15 years ago, they said I would be reimbursed after more people paid to get service and and that we were paying for the original infrastructure,
when I tried to cancel one of the lines and get my so called deposit back they just kind of chuckled, had receipts and everything, TELMEX sucks.
They also promised fiber optics over 3 years ago which has not been installed, so the 15+ year old copper phone lines are under constant repair with
the heat and weather.
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LaTijereta
Super Nomad
Posts: 1192
Registered: 8-27-2003
Location: Loreto
Member Is Offline
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Stick with the 'Infintium" package.. $389mp per month.. Includes your land line phone w/ 100 mins. and internet..
After you get it set-up.. I have been paying on-line to TelMex at their Dallas,TX office through my US account.. No problems for the last 4 years with
this system..
My bill is delivered to a my PO box here in Loreto..
Democracy is like two wolves and a lamb voting on what to have for lunch. Liberty is a well-armed lamb contesting the vote.
Ben Franklin (1759)
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