TLBaja79
Nomad
Posts: 267
Registered: 10-17-2013
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Booked with Volaris - How to get credit/refund?
Anybody that was booked to fly with Volaris received a credit/refund?
They have cancelled our flights to/from Loreto-Tijuana.
They say they will give a credit to book within 90 days to fly in the next year. I don't know how this happens? Its not too clear on exactly how
this happens
Anybody been through this or know the answer?
Thx
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rhintransit
Super Nomad
Posts: 1588
Registered: 9-4-2006
Location: Loreto
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Hard not to worry, right? I did, endlessly, but then all went smoothly. The day your flight is scheduled, but doesn’t fly because Volaris
cancelled, you will get an email with a link to click and this leads to a page with the passenger(s) name(s) and a circle to check to get an
electronic voucher for 125% of the original purchase price. The voucher is sent almost immediately to your email, and, yes, you will have a chance to
give an alternative address o for all passengers if you wish. It must be used within 90 days for purchase of a ticket to use in the next year.
You will also get, day before, or same day, notice to check in for your flight, etc, as usual...I guess their computers have not caught up...DO NOT
check in. If you do so, the process gets much more complicated, almost impossible I hear. I continued to get emails to check in, as well as a ‘how
was your flight’ one a few days later. Ignore all these.
reality\'s never been of much use out here...
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TLBaja79
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Registered: 10-17-2013
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Awesome! Thank you so much for your input!
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AKgringo
Elite Nomad
Posts: 6032
Registered: 9-20-2014
Location: Anchorage, AK (no mas!)
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Mood: Retireded
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A question asked, and answered
And the answer was acknowledged, all without any off topic replies!
That is what I like to see! 
If you are not living on the edge, you are taking up too much space!
"Could do better if he tried!" Report card comments from most of my grade school teachers. Sadly, still true!
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motoged
Elite Nomad
Posts: 6481
Registered: 7-31-2006
Location: Kamloops, BC
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Mood: Gettin' Better
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It's early ... 
Don't believe everything you think....
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TLBaja79
Nomad
Posts: 267
Registered: 10-17-2013
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So the next step is using up all the credit Volaris was so good at refunding!
Has anybody used the 'electronic credit' to purchase flights?
Having trouble finding out how to purchase using the credit...
Volaris says you can just enter the number given but there is no option to pay with electronic credit??
As I understand it the electronic credit can only be used towards flight cost...not baggage, CBX, etc....???
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