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Author: Subject: Tipping at a Pemex
bajabass
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[*] posted on 5-2-2010 at 06:31 AM


Quote:
Originally posted by rhintransit
in a similar vein, the guys at the propane plant get 5-10 pesos if they carry my small tank back to the car, 10 if they come to the car and carry the empty one in. every one of them seems to have learned to rush out to my little GEO when they see me regardless of how busy they are...
T.I.P., to insure promptness. I use the same Pemex, grocery, cervecaria, cantinas all the time. They have ALL figured out I tip well for good service. Back when I used to stop at Puerto Nuevo for a late lobster lunch on my way to La Mision, the guy parking cars in front of Chela's would move a car to park my truck in front of the door to keep an eye on my stuff. I always tip well at the places I frequent, and get amazing service, it pays for sure. They sure seem happy to see me, and my money!
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durrelllrobert
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[*] posted on 5-2-2010 at 07:54 AM


Quote:
Originally posted by MitchMan


.... on a few other occasions, they have sort of cleaned my front windshield.

Must be going to wrong Pemex. If the have the Cuali logo on sign you can expect ALL windows to be cleaned and offer to check oil, raditor, etc. The one I usually go to in Ensenada even wipes down dirt off entire car (unless they are really busy) :biggrin::biggrin:




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[*] posted on 5-2-2010 at 08:06 AM


Quote:
Originally posted by durrelllrobert
If the have the Cuali logo on sign


I'm under the impression the Cualli classification is meaningless. It was a good idea that died. I saw the sign go up on a station under construction so it made me think it was a payed-for recommendation.
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Lee
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[*] posted on 5-2-2010 at 08:25 AM
Tip! It's good karma.


I tip 10 pesos for pumping gas. If my windshield is dirty, and the attendant cleans it, fine. If they don't, I"ll clean it myself, and that's fine. Part of my tip is for attitude. Good attitude is included in the tip. Not ripping me off is included as well.

Catching someone trying to rip me off is a bad attitude and get's no tip.

My windshield is usually clean and I don't need an attendant to clean it if that's the case. They get a tip for wanting to clean my windshield even if I ask them not to clean it.

If attendants are busy, I don't expect them to clean my windshield and I do it myself. I rarely have attendants, who aren't busy, standing around ignoring my dirty windshield.

I tip 20% in restaurants if service and food is good. If either is lacking, I'll usually say something to management. I don't tip for bad service or food. If food or service is bad, I send the food back and leave. No 2nd chance.

I don't know what Pemex attendants make but by my standards, they are at poverty level and aren't getting rich. I always feel good tipping.




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rob
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[*] posted on 5-2-2010 at 10:19 AM


My favorite PEMEX is ATI just beyond the Baja Ferries on Allende in La Paz. I have a large and dusty Suburban, and the act of cleaning the windows is itself is worth $20.

My least favorite PEMEX is the San Juan de la Costa crossroads (forget the windows - but its a convenient last port of call), but their debit card machine only seems to work once in every 2 or 3 visits. After putting out $1500 to fill the Suburban and couple of gas tanks for the workers and the boat, you get told that you have to pay cash - which is fine BUT HACIENDA WILL NOT REGARD A PEMEX FACTURA PAID IN CASH AS A LEGITIMATE EXPENSE! YOu can't even get a nota to come back later to put it on the debit card because you have already paid!

but I digress . . .
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paul r
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[*] posted on 5-2-2010 at 10:39 AM


... 10 peso... mas y menos..
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BajaBruno
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[*] posted on 5-2-2010 at 11:23 AM


Rob, I hate that San Juan de la Costa Pemex, also. Crummy attitude, pump your own fuel, and hope they remember which bill you gave them when you pay in advance.

I tip all the normal Pemex people, but I don't let them do the windows because they usually do a poor job. I carry my own Windex and microfiber towels, but then, I'm a little fussy, and I don't expect the rest of the world to live up to my personal standards. :)




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Mexicorn
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[*] posted on 5-2-2010 at 11:54 AM


1-3 Pesos if I have to ask them to clean the windows or (Parrabrisas en espanol) 5 if they do it on thier own. I use the same station and several have already caught on. Repeat after me (Limpia la parrabrisa porfavor).
P.S. I never buy the adetivos (Addatives like fuel injector, window cleaner etc.) for the gas. Its cheaper to pick them up at Auto zone or Kragen on the other side when they go on sale.
Puro Heads up from this Mexicorn Amigos.
PS Dennis you going to that thing in SD at the end of may? If so I'd like to sit down and buy you and Doug Means a beer!




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[*] posted on 5-2-2010 at 12:26 PM


Quote:
Originally posted by Mexicorn
PS Dennis you going to that thing in SD at the end of may? If so I'd like to sit down and buy you and Doug Means a beer!


I don't know anything about it, but thanks for the thought.
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[*] posted on 5-2-2010 at 12:28 PM


Quote:
Originally posted by rhintransit
in a similar vein, the guys at the propane plant get 5-10 pesos if they carry my small tank back to the car, 10 if they come to the car and carry the empty one in. every one of them seems to have learned to rush out to my little GEO when they see me regardless of how busy they are...


ditto's




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Martyman
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[*] posted on 5-3-2010 at 10:56 AM


I don't tip at gas stations. Yeah I'm a cheapass and yes 10 pesos will kill me!
This whole tipping thing bugs me. When I was a kid, restaurant normal tip was 10% then 15% then 18% now twenty %!!
This is a conspiracy from restaurant owners so they don't have to pay real wages!
My son works at a 5 star bed & breakfast in Calif. For the free breakfast, europeans (especially english) rarely tip. I should move to europe.
So you guys feel good (like big shots?) when you tip. I feel great when I don't and I get a stinkeye. Thanks for screwing up everything with your 20 peso tips.




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[*] posted on 5-3-2010 at 12:24 PM


Quote:
Originally posted by Martyman
I don't tip at gas stations. Yeah I'm a cheapass and yes 10 pesos will kill me!
This whole tipping thing bugs me. When I was a kid, restaurant normal tip was 10% then 15% then 18% now twenty %!!
This is a conspiracy from restaurant owners so they don't have to pay real wages!
My son works at a 5 star bed & breakfast in Calif. For the free breakfast, europeans (especially english) rarely tip. I should move to europe.
So you guys feel good (like big shots?) when you tip. I feel great when I don't and I get a stinkeye. Thanks for screwing up everything with your 20 peso tips.


That's a valid point, Marty. It's not how I do it, but I understand why you do.
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[*] posted on 5-3-2010 at 12:45 PM


Tipping? Who you gonna tip?:tumble:
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[*] posted on 5-3-2010 at 01:26 PM


A Pemex attendant in Loreto told me he gets paid 100 pesos a day in wages and he was happpy if he made another 100 pesos a day in tips. I tip 10 pesos if the attendant asks to wash my windshield, I may or may not want it washed, sometimes they make more of a mess then just leaving it dirty. If the attendant has a good attitude and is friendly he gets 10 pesos just for chatting it up with me.
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[*] posted on 5-3-2010 at 01:32 PM


Quote:
Originally posted by DonBaja
A Pemex attendant in Loreto told me he gets paid 100 pesos a day in wages and he was happpy if he made another 100 pesos a day in tips. I tip 10 pesos if the attendant asks to wash my windshield, I may or may not want it washed, sometimes they make more of a mess then just leaving it dirty. If the attendant has a good attitude and is friendly he gets 10 pesos just for chatting it up with me.



Yeah...thanks. I know they get paid, not a lot, but some here think they get nothing.
It's on the employer to pay a better wage....not leave it up to the whims of the customer.
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wessongroup
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[*] posted on 5-3-2010 at 02:07 PM


"So you guys feel good (like big shots?) when you tip."

No I don't feel like a big shot, rather I'm hoping they are able to "LIVE"

Think your boy could get buy on $10 a day?

I have worked for tips, as has my wife... if you're getting minimum wage, gee lets see what is that if you're getting even full time per week... which most don't get these days.. alone with no benefits, no holidays..

No one gets nothing other than the opportunity to work for minimum wage part time at Staples or some other entity ...

So it's the same for the Mexicans .... they get nothing ... or is $10 dollars a day a good wage..

Seems this was an issue at La Fonda.. sometime back.. that fella did not believe in wages... just tips.. the flip side of the issue...




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[*] posted on 5-3-2010 at 02:22 PM


I tend to tip at the PEMEX and other service places.... if I am given something in return..... but maybe it is better to "go native" and not tip at all like most of the Mexicans I observe...
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[*] posted on 5-3-2010 at 02:32 PM


wessongroup, Tip all you want and don't let the liberals put you on a guilt trip. Liberals are "one trick ponies". I would not engage 'em on any serious issues. They don't rate it, and will only resort to calling you a redneck racist, homophob or whatever flavor of the week that fits their agenda.:D
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[*] posted on 5-3-2010 at 02:44 PM
Jobs with tips


Tips are the way business owners try to ensure their customers get good service. It weeds out the good staff from the bad. Good wait staff know the better service they give the bigger the tip...hopefully. Bad staff can't make any money (no tips) so they have to move on to another job.

Personally, I like the tipping system much better than the "NO" tip countries. Go to some of these countries that operate on a no tip basis. You want some serrvice from the waiter...fuggetta about it!!! Extra service?? They don't even know what that is.

A tip is a sign (not always) of appreciation expressed by a customer for making their time spent getting the service a better experience. While a tip may not work for a one-off visit it sure makes things better when wait staff know you are someone that will reward their extra efforts. People that hold on to their 10 pesos tightly will never experience the benefits...that's their problem as far as I am concerned.

For me I have found that by giving a token amount as an expression of appreciation goes a long way. As a kid I pumped gas for fifty cents an hour. When someone reached into their pocket and threw me a quarter it meant a lot. I am sure these guy's at the Pemex stations appreciate it too.

About the comment regarding La Fonda you should keep in mind that great jobs (ie PAY A LOT OF TIPS) are hard to get. Getting a job at La Fonda meant someone was going to go home with a lot of tip money in their pocket at the end of the night. Maybe this is not so much the case anymore as all business is down and people are holding onto their money. Anyway, a business owner can't afford to pay very high wages and they know the wait jobs are in demand because of the tips. So, if a wait staff union trys to play stick-up you change the location of the kitchen so you are not a hostage to unreasonable union demands. As far as I'm concerned the wait staff at La Fonda always work hard to provide you a good experience as they are working hard for your tip!!

To each his own. As far as tipping goes do what you are comfortable with. Keep in mind a few Pesos released from your hand can open a lot of doors and make whatever you happen to be doing a better experience as a result of it.
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[*] posted on 5-3-2010 at 02:53 PM


Quote:
Originally posted by DENNIS
Quote:
Originally posted by durrelllrobert
If the have the Cuali logo on sign


I'm under the impression the Cualli classification is meaningless. It was a good idea that died. I saw the sign go up on a station under construction so it made me think it was a payed-for recommendation.



Cualli program has nothing to do with service by the pump, so to speak. Or clean windows or paper in the rest room. It is more about Pemex encouraging their franchisees to modernize stuff like the environmental control and automate their financials. Below was taken from the Pemex website. The word itself is








Cualli
Programa de modernización de la Franquicia Pemex
"Cualli"

Las empresas privadas tienen diferentes conceptos para reconocer la atención a sus clientes. Pemex, empresa mexicana, utiliza una palabra Náhuatl, para que el cliente identifique a aquellas Estaciones de Servicio distinguidas por la Franquicia Pemex que están comprometidas por mejorar la calidad y el servicio al consumidor.

Que significa: "lo más, lo mejor, servir bien".

Cualli


El Programa de Modernización de la Franquicia

En mayo de 2006 Pemex Refinación dio a conocer el Programa de Modernización de la Franquicia, para impulsar el cambio en el modelo de la franquicia, que permita evolucionar de la comercialización de combustibles a un formato de negocios, que ofrezca beneficios al consumidor final, al franquiciatario y a Pemex Refinación.

El consumidor tiene beneficios al adquirir la gasolina y diesel en las Estaciones de Servicio Cualli, entre ellas:

* a. Puede realizar el pago de gasolina y diesel al contado o por medio de una tarjeta bancaria o tarjeta propia de la Estación de servicio.
* b. Tiene la tranquilidad que el de despacho de la gasolina y diesel se realizan en dispensarios que cumplen con la NOM-005-SCFI-2005, como equipo certificado para la medición de combustibles.
* c. La Estación de Servicio cuenta con el sistema de control volumétrico, que permite contar con información comercial y administrativa de las Estaciones de Servicio, que se transmite a Pemex para generar indicadores de desempeño comercial y desarrollar proyectos ligados con tecnología digital para aprovechar oportunidades de atención al cliente.

En la instrumentación, Pemex Refinación ha contado con la participación de diversas dependencias de la administración pública federal, como son: las Secretarias de Hacienda y Crédito Público, Economía y Energía; además del Servicio de Administración Tributaria, Procuraduría Federal del Consumidor y la Dirección General de Normas. No menos importante ha sido el papel de Nacional Financiera y de distintas instituciones financieras; además de los proveedores de dispensarios y Desarrolladores de Sistemas de Control Volumétrico.
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