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bajalou
Ultra Nomad
Posts: 4459
Registered: 3-11-2004
Location: South of the broder
Member Is Offline
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| Quote: | Originally posted by unbob
| Quote: | Originally posted by elizabeth
I have used my WF atm card at Bancomer...WF charges me $5 each time, but I e-mail them and ask them to reverse the charge and they always do....
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I also use my WF debit card to obtain cash from ATMs while in Baja and, yes, I also am charged $5 USD each
time I use the ATM. It's an outrageous fee and I'd love to know the email address where I can request a refund of the $5 fee!
When I've called WF CS in the past I've been told in so many words "get lost"! No refund on ATM fees are offered. |
It's $5 for ANY non WF ATM, even in the US. (BofA or Chase, credit union, etc.)
No Bad Days
\"Never argue with an idiot. People watching may not be able to tell the difference\"
\"The trouble with doing nothing is - how do I know when I\'m done?\"
Nomad Baja Interactive map
And in the San Felipe area - check out Valle Chico area |
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bajalou
Ultra Nomad
Posts: 4459
Registered: 3-11-2004
Location: South of the broder
Member Is Offline
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| Quote: | Originally posted by absinvestor
In every instance the ATM machine had me agree to a 21.75 peso fee which I did. |
This fee is added to the 5000 ( or whatever amount) pesos you withdrew when it is converted to US dollars. Then the US bank adds their $5 fee.
No Bad Days
\"Never argue with an idiot. People watching may not be able to tell the difference\"
\"The trouble with doing nothing is - how do I know when I\'m done?\"
Nomad Baja Interactive map
And in the San Felipe area - check out Valle Chico area |
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elizabeth
Senior Nomad
Posts: 742
Registered: 7-30-2004
Location: Loreto, BCS
Member Is Offline
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| Quote: | Originally posted by bajalou
| Quote: | Originally posted by unbob
| Quote: | Originally posted by elizabeth
I have used my WF atm card at Bancomer...WF charges me $5 each time, but I e-mail them and ask them to reverse the charge and they always do....
|
I also use my WF debit card to obtain cash from ATMs while in Baja and, yes, I also am charged $5 USD each
time I use the ATM. It's an outrageous fee and I'd love to know the email address where I can request a refund of the $5 fee!
When I've called WF CS in the past I've been told in so many words "get lost"! No refund on ATM fees are offered. |
It's $5 for ANY non WF ATM, even in the US. (BofA or Chase, credit union, etc.) |
I access my WF account on line and simply send them a message asking for a waiver, and they have always done it. Not all cards charge a fee. I also
have a Capital One card that does not charge a fee.
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unbob
Nomad
Posts: 407
Registered: 8-7-2006
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"I access my WF account on line and simply send them a message asking for a waiver"
OK, I'll try that next time!
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elizabeth
Senior Nomad
Posts: 742
Registered: 7-30-2004
Location: Loreto, BCS
Member Is Offline
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| Quote: | Originally posted by unbob
"I access my WF account on line and simply send them a message asking for a waiver"
OK, I'll try that next time! |
They do not do it in advance. Each time you use it, you have to ask again after the charge is assessed...kind of a pain, but worth the $5! I simply
remind them that I have been a long time customer.
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absinvestor
Senior Nomad
Posts: 725
Registered: 11-28-2009
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To BajaLou- thanks for the explanation on the 21.75 peso fee. I just use what W/F charged my account in dollars and add the $5 fee and divide by the
pesos I received. The net exchange rate I receive in pesos is always substantially higher than what I can get by going into Bancomer to exchange
money. If I was using the ATM for small withdrawals the 21.75 peso fee and $5 W/F fee would be a concern but with 5000 peso withdrawals these amounts
do not significantly effect the net exchange rate.
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bajalou
Ultra Nomad
Posts: 4459
Registered: 3-11-2004
Location: South of the broder
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absinvestor - that's my thoughts on it also. Always withdraw the max and the fee isn't very significant.
No Bad Days
\"Never argue with an idiot. People watching may not be able to tell the difference\"
\"The trouble with doing nothing is - how do I know when I\'m done?\"
Nomad Baja Interactive map
And in the San Felipe area - check out Valle Chico area |
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durrelllrobert
Elite Nomad
Posts: 7393
Registered: 11-22-2007
Location: Punta Banda BC
Member Is Offline
Mood: thriving in Baja
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| Quote: | | Quote: | | Quote: | Originally posted by elizabeth
I have used my WF atm card at Bancomer...WF charges me $5 each time, but I e-mail them and ask them to reverse the charge and they always do....
|
I also use my WF debit card to obtain cash from ATMs while in Baja and, yes, I also am charged $5 USD each
time I use the ATM. It's an outrageous fee and I'd love to know the email address where I can request a refund of the $5 fee!
When I've called WF CS in the past I've been told in so many words "get lost"! No refund on ATM fees are offered. |
This is exactly what it says when I access my WF account online:
Email Us For optimal viewing of the Wells Fargo Web site, we recommend that you enable CSS.
Please print this page to refer to later.
Can I use my ATM Card or Debit Card outside the United States?
Your Wells Fargo card is one of the many convenient ways to make purchases and get cash when you’re traveling outside the country. To make the most of
your card, please familiarize yourself with the following information before you go, or read our full list of International Travel Tips.
Before you go:
•To ensure that your card remains active, go back to the previous page and click the “Send Email” button to include a note on your account. Include
dates and countries you expect to visit. Or call us at 1-800-TO-WELLS (1-800-856-3557). Bankers are available to assist you anytime.
•Most foreign ATMs require a four-digit Personal Identification Number (PIN) that does not begin with a zero. If you need to change your PIN to comply
with this requirement, you can do so through our Touch-Tone Banking Service (1-800-869-3557), at any Wells Fargo ATM, or by taking your card into any
Wells Fargo branch.
While traveling:
•Wells Fargo will assess a $5.00 fee for ATM cash withdrawals made outside of the United States and a 3% foreign currency conversion fee for Point of
Sale purchases made with your ATM Card or Debit Card. The owner or operator of the non-Wells Fargo ATM may also charge an additional fee.
•You can use your Wells Fargo Debit Card to make purchases anywhere Visa® debit cards are accepted.
•You can use your Wells Fargo ATM Card or Debit Card to get a cash advance at a local financial institution. (Wells Fargo charges a $3.00
over-the-counter cash advance fee.)
I access my WF account on line and simply send them a message asking for a waiver, and they have always done it. Not all cards charge a fee. I also
have a Capital One card that does not charge a fee. |
Bob Durrell
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elizabeth
Senior Nomad
Posts: 742
Registered: 7-30-2004
Location: Loreto, BCS
Member Is Offline
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I know that's what it says...but if you want your $5 charge reversed...log on to your account, click on contact us, then on the far right side of the
page it offers other ways to contact...click on e-mail, and an e-mail window opens up...send the message and the charge will likely be reversed. Mine
always have been.
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Lee
Ultra Nomad
Posts: 3603
Registered: 10-2-2006
Location: High in the Colorado Rockies
Member Is Offline
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| Quote: | Originally posted by elizabeth
I know that's what it says...but if you want your $5 charge reversed...log on to your account, click on contact us, then on the far right side of the
page it offers other ways to contact...click on e-mail, and an e-mail window opens up...send the message and the charge will likely be reversed. Mine
always have been. |
A lot depends on how long you've been with WF and the ''relationship'' you have with them. While I'm sure they would reverse a ATM charge for me, I
went with a online BofA account for Baja. No ATM charges as long as I use Santander. No charges for the checking account either although they
charge me $4.00 to make a deposit into my account -- which is done by check to a Florida address. As long as I only do transactions through ATM's,
there are no fees. Great thing is I was able to open this account online and never visited a bank.
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