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elfbrewery
Nomad
Posts: 349
Registered: 12-25-2006
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Shaw Direct no longer in Mexico?
We share an account with another couple in Canada. They just upgraded to their Shaw Direct system with a new triple LNB because they just moved.
During the process they were informed that HAFH (home away from home) has been cancelled and that the new "second home" policy is 50% on top of the
monthly bill. They were also told they could have 4 receivers in their primary residence and 2 at their other place (in Canada). This is all probably
true, but don't know all the details.
Also, the footprint for the new SHAW DIRECT system is changing to avoid USA and MEXICO (since they don't pay... whatever that means). Don't know how
this is done.
In all of this, we got cut-off and don't know how we'll respond. If we were just to stay in Canada in the winter (nah...) that would be one thing, but
if Shaw truly will not work in Mexico this coming winter, that is one big other thing.
Does anyone in Baja have any info on what works now and what doesn't? Guessing the future is difficult, especially when Shaw is doing this whole clean
up of their billing by backstabbing customers.
Have a nice day.
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woody with a view
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Location: Looking at the Coronado Islands
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if you have a couple hours to read, the search function is your friend. otherwise, someone will show up later with some info.
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chippy
Super Nomad
Posts: 1775
Registered: 2-2-2010
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My reception is fine here at 19° N 104.5W. I have the HDDSR 600 digital reciever and the large 75E oval dish with a SHAW75E-SKW 311229804451 triple
sattelite quad output switchable LNB.
[Edited on 6-16-2013 by chippy]
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gnukid
Ultra Nomad
Posts: 4411
Registered: 7-2-2006
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about time to get rid of that tv crap
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chippy
Super Nomad
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Great responce gnu.
[Edited on 6-16-2013 by chippy]
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redmesa
Senior Nomad
Posts: 580
Registered: 3-12-2008
Location: Van Isle and Bahia Asuncion
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I guess shaw will lose 6 months of payment from me if i can not get tv in baja. That will save me a chunk of money.
[Edited on 6-16-2013 by redmesa]
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elfbrewery
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Posts: 349
Registered: 12-25-2006
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Shaw Direct no longer in Mexico?
chippy -- is that the new xKu triple? I don't know all the numbers that go with the LNBs...
Our primary account holder now has the new xKu triple and we're dead in the water at the moment. If we get the new xKu LNB, will it still receive in
Mexico? If your LNB is the new one, that's great, since you are way south of our area.
For anyone one else listening in, I read this on a forum ==>
It is not necessary to install a new LNB unless you will be ordering new channels that are offered on the new satellite, which will not be operational
until approx. June.
Both LNB's (the old Dual and the new Triple) look very similar, but are completely different.
If you are going to use the new LNB, follow these instructions;
Install the old Dual Quad LNB. Put your receiver on Ch.299, go to the signal strength meter on your receiver, and confirm you have signal of at least
80.
Now, remove the Dual Quad LNB, install the Triple XKu LNB, and then call Shaw and tell them you have installed a Triple Quad XKu LNB.
They will send the correct V-code to your receiver, which will allow it to use this new LNB.
Who is the Primary Account holder (the person who pays the bill)?
I ask this because, if you are the Account holder and change the LNB to the new one, anyone else using a receiver on your account at a different
location, will also need to install a Triple XKu LNB.
==================================================
[Edited on 6-16-2013 by elfbrewery]
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redmesa
Senior Nomad
Posts: 580
Registered: 3-12-2008
Location: Van Isle and Bahia Asuncion
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I havenot heard anything from Shaw Direct about changing our sattelite dish here in canada or the one in mexico.
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elfbrewery
Nomad
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good, don't. They are not advertising their new policy and keep the old policy on their website. Not nice.
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redmesa
Senior Nomad
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Registered: 3-12-2008
Location: Van Isle and Bahia Asuncion
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I just read about the new hd channels but itdoes say our old equiment will work. We will not get the new channels. That is okay by me, we have too
many choices already.
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chippy
Super Nomad
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Registered: 2-2-2010
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| Quote: | Originally posted by elfbrewery
chippy -- is that the new xKu triple? I don't know all the numbers that go with the LNBs...
Our primary account holder now has the new xKu triple and we're dead in the water at the moment. If we get the new xKu LNB, will it still receive in
Mexico? If your LNB is the new one, that's great, since you are way south of our aresee xK
When I got my new dish in oct. it came with the xKu lnb. I could not get a signal. so I used my old quad lnd and all is good.
[Edited on 6-16-2013 by chippy]
[Edited on 6-16-2013 by chippy] |
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bajaguy
Elite Nomad
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Registered: 9-16-2003
Location: Carson City, NV/Ensenada - Baja Country Club
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Mood: must be 5 O'clock somewhere in Baja
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| Quote: | Originally posted by redmesa
I just read about the new hd channels but itdoes say our old equiment will work. We will not get the new channels. That is okay by me, we have too
many choices already. |
Gotta watch those Curling playoffs!!!!
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chippy
Super Nomad
Posts: 1775
Registered: 2-2-2010
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Yes curling in HD=rivoting.
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elfbrewery
Nomad
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Registered: 12-25-2006
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Life is 'better.' We just got Shaw to reconnect our receiver to our old LNB. It's the US Open we're watching.
Thanks everyone for your input. It's time for a beer (or 3)!
[Edited on 6-16-2013 by elfbrewery]
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daveB
Nomad
Posts: 244
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Location: B.C. Canada
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Did we get that all straightened out? Shaw Direct has a new satellite with a footprint over Canada. This will carry, it is said, umpteen dozen
channels of High Def - in Canada. The other two satellites are still operational and will continue to have a footprint that extends to northern
Central America. A bigger dish will make it easier to bring in signals at the footprint's far reaches.
The home-away from home changes we've heard about- but not from Shaw as yet. Having sat. tv with us on the road, but still available to use back home
as we had last year, was very good for the price of one connection; it may simply cost a bit more if we want to duplicate that. Maybe we'll get a full
season of hockey next season.
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Hook
Elite Nomad
Posts: 9011
Registered: 3-13-2004
Location: Sonora
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| Quote: | Originally posted by elfbrewery
Life is 'better.' We just got Shaw to reconnect our receiver to our old LNB. It's the US Open we're watching.
Thanks everyone for your input. It's time for a beer (or 3)!
[Edited on 6-16-2013 by elfbrewery] |
That's good news.
Now, you'll be able to watch an American team win the Stanley Cup...........again.
20 years and counting.
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Bomberro
Nomad
Posts: 157
Registered: 7-19-2006
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Great info from all the Canuks! Yes Shaw has a new triple LNB, if one set on the account has switched over to the new set up, all sets must have the
new triple. Easy if you are using all of the sets! The new Sat does not get very far from Canada, but, the other two do go almost to Panama!. You can
still watch Shaw in Mexico, best not to change over to the new triple if you have sets in different places. Soon all will have the new system as Shaw
is not providing the old dual to customers. Seems like some of the installers would sell the old LNB's on e-bay. Life is fun and TV is a big part of
life. The 75E antenna works best as said...
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BCSTech
Senior Nomad
Posts: 584
Registered: 4-16-2006
Location: Todos Santos, BCS / Placerville, CA.
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Mood: Carpe Manana
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When you swap LNBs to the new xKu feed, the channel map in the receiver is all wrong until the receiver loads a new channel map to match the new feed.
That's why it won't display channels properly if you simply swap LNBs. If you have two dishes split between Canada and Mexico, both LNBs should be
the same model for the receiver(s) to work at both locations, especially if you are carrying a receiver back and forth.
This is a configuration issue, not a satellite issue. Getting the receiver in sync with the new LNB may require help from Shaw Technical Support but
newer receivers can be programmed with a USB flash drive and a copy of the xKu channel map.
Lots of misinformation and rumors getting passed around the Internet.
Yes, there is a third satellite, G1, that carries new channels in HD. That's why Shaw has the new xKu LNB that picks up all three of their satellites.
They have been shipping this LNB for almost a year.
No, the new satellite does not have signal coverage very far outside of Canada. This was apparently done to prevent potential interference issues with
other satellite signals falling on the US, not to block reception in US/Mexico.
No, Shaw is not realigning its two existing satellites to eliminate signal in the US/Mexico.
There was a rumor that the CRTC apparently issued some kind of ruling about TV service outside of Canada but I could not locate such a ruling on their
web site: (http://www.crtc.gc.ca/eng/com100/2013/com100_13.htm)
I did find a copy of a letter from the CRTC that was posted here: http://www.satelliteguys.us/threads/312601-What-s-New-with-S...
| Quote: | This is in response to your correspondence to the CRTC of June 1, 2013.
The CRTC has not issued any ruling requiring satellite TV distributors to block their signals from customers across the border (Bell TV nor Shaw
Direct). The matter is one of licensing, in that the Commission is only able to grant a license to a company for distribution in Canada. The same
applies to those in the U.S. - each distributor is licensed to do business in a given area. This means that companies have not acquired the rights to
broadcast the programming feeds outside of their territory. Broadcasters enter into private agreements with respect to the distribution of their
signals and programming rights – and then apply for licenses accordingly.
Bell TV and Shaw Direct must negotiate rights agreements to distribute signals outside of their territory, or obtain a license from the FCC. In other
words, it is a business decision each company must make and the CRTC is not involved, nor informed.
Sincerely,
Jo-Anne P.
Client Services | Services à la clientèle
Canadian Radio-television and Telecommunications Commission | Conseil de la radiodiffusion et des télécommunications canadiennes
Ottawa, Canada K1A 0N2
Telephone | Téléphone 1-877-249-2782 / TTY | ATS 1-877-909-CRTC (2782)
Outside Canada | Hors Canada 819-997-0313 / TTY | ATS 819-994-0423
Facsimile / Télécopieur 819-994-0218
Government of Canada | Gouvernement du Canada |
Lots of first-hand information (and misinformation) here. Probably the best discussion to follow on this issue: http://digitalhome.ca/forum/showthread.php?t=62645&page=...
[Edited on 6-21-2013 by BCSTech]
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chuckie
Elite Nomad
Posts: 6082
Registered: 2-20-2012
Location: Kansas Prairies
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I contacted Shaw by email and got a call back from them. I asked about continuing service in Mexico. The answer was that Shaw will NOT be providing
satellite coverage in Mexico but at this time, no date has been set for its discontinuance......Please dont try to argue with me, call them
direct......I wont be getting a Shaw system. Their number is 888 554 7827
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BCSTech
Senior Nomad
Posts: 584
Registered: 4-16-2006
Location: Todos Santos, BCS / Placerville, CA.
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If you tell Dish Network, DirecTV, Shaw, etc. that you want service in "Mexico," they will all tell you "NO!"
Nothing new about this. Been that way for years. No one said otherwise.
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