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Author: Subject: Cingular Cell Phone Usage
BajaRob
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[*] posted on 6-10-2005 at 06:31 AM
Cingular roaming charges


and long distance charges do not apply to GSM dual band handsets on the North American plan for calls placed in the US, Puerto Rico, US Virgin Islands, Mexico, and Canada. Rob
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[*] posted on 6-10-2005 at 07:43 AM
rob


what about roaming charges?? i get a lot of conflecting answers from celuare and the leaflet is as clear as mud
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BajaRob
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[*] posted on 6-10-2005 at 08:28 AM
Jerry


The plan description is very clear re roaming & long distance. Check out http://cingular.com. Rob
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[*] posted on 6-10-2005 at 08:48 AM


Rob: I can't find the info on Cingular's site (can you tell us where to find it). The Cingular rep told me roaming charges apply at .19 / minute. But I did see another site (not Cingular) that said it was included.

I'm skeptical about that, but if true, wow, Cingular would definitly be the only way to go.
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[*] posted on 6-10-2005 at 10:21 AM
anon


Cingular has been the hot ticket here for some time in the South Campos. The North America plan is great for us as we also pay no roaming nor long distance fees from British Columbia where we spend our summers. It is all very clear in Cigular's flyer " NAP BR 0205 0005 E 78490. Rob
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[*] posted on 6-10-2005 at 11:40 AM


Thanks Rob. I still wasn't able to find that on Cingular's site, but did find it on the web using the info you provided.

The program definitely states in bold letters that no long distance or roaming fees apply in the US, MX, Puerto Rico, or Canada. Okay, here is where I think the difference lies. The fine print states that no roaming charges apply for call made on the Cingular North America Network, but do apply for calls orginated on another carrier's network.

The key question is when are you on the Cingular North America Network. The map on the program shows this as expanding into Baja and the mainland, but I definitely don't see Cingular come up on my phone when on the mainland in San Carlos.
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[*] posted on 6-10-2005 at 12:13 PM
roaming


so it looks like if im in baja i wont be on cingulars network so calling out to the U.Swill have roaming charges?? the fine print is a wounderfull thing
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[*] posted on 6-10-2005 at 12:19 PM
anyone got a bill yet??


that has celulare north american plan made calls from baja?? to the US was there roaming?? or for that matter was there any roaming for any calls??
proof of the pudding is in the eating
have a good one jerry




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[*] posted on 6-10-2005 at 12:34 PM


Jerry: regardless, the Cingular plan is the best I've seen from the US carriers by a wide margin.
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[*] posted on 6-10-2005 at 01:05 PM
My Friend has cingular


Her first bill had $500 in roaming charges. She called them and they took off all the roaming charges. She had asked specifically about roaming charges from Baja before she signed up because she lives in bajamar.. (I'd suggest getting it in writing from whomever you sign up with. )k

[Edited on 6-10-2005 by Keri]




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jerry
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[*] posted on 6-10-2005 at 04:59 PM
no suprise for me


when i had att it was the same ball game tell me one thing get billed another how ever they did make ajustments
now with cingular i have called twice,got leaflets, stoped by the store 3 times and the booth at the mall and i get conflecting storys at first they say no long distence and no roaming then when i ask about the fine print they say oh yes but i dont think that applys and i get as many different answer as the ppl i have talked to NOONE KNOWS WHATS GOING ON one thing they did say for sure that a second phone cannot be added to the north american plan guess time will tell keep up the info
have a good one jerry




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[*] posted on 6-10-2005 at 06:46 PM


Let us know what you find out; I'll ask someone I know that is using Cingular on the mainland.

I just got the North America plan, but my work pays the bill and I never see it.
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[*] posted on 6-11-2005 at 06:51 AM
baja cingular


the main land is a whole different ball game then baja seems someone on baja has it all tyed up different rates apply to baja have a good one jerry



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[*] posted on 6-20-2005 at 08:17 PM


ok , both networks in Mexico ; TELCEL & Movistar operate at 1900 Mhz, so my existing phone will work , no need to upgrade


just called cingular.. they said they no longer offer any North American Plan..

said would need to turn on international calling (no charge) and without any plan, making an international call from MX to USA would be 1.29 minute , plus 79 cents for roaming.

Getting the 3.99 month plan, drops the calls to .09 minutes, plus 79 cents for roaming...

Seems you can't drop or lower the roaming..

How is everybody signing up for this North America Plan, when they tell me they don't offer it.... I am a cingular customer from Los Angeles.

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[*] posted on 6-20-2005 at 09:25 PM


well after reading all the recent post about North America Plan.. i hung up and call cingular again... they DO have the plans, it seems the new customer service reps are not being told about them in training (hmmmm)...

450 minutes = 59.99 /month 850 mins = 84.99 / month
1700 mins = 99.99 / month 2700 mins = 149.99 / month

Said TELCEL/Movistar occasionally likes to throw on roaming onto your bill, but with the North American Plan, NO ROAMING EVER!! Canada, Mex, USA and Some of the islands are all part of the plan..
if they put roaming, just call Cingular and they will drop the charges... this plan is awesome!!
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[*] posted on 6-20-2005 at 09:44 PM


That is great news! I wish someone with the plan could give us more direct info.
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[*] posted on 6-20-2005 at 11:39 PM


We have the plan. Waiting for the first bill. What ever it is it's worth it.

I am not retired. :biggrin:




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[*] posted on 6-21-2005 at 08:45 AM


Quote:
Originally posted by Anonymous


450 minutes = 59.99 /month Said TELCEL/Movistar occasionally likes to throw on roaming onto your bill, but with the North American Plan, NO ROAMING EVER!! Canada, Mex, USA and Some of the islands are all part of the plan..
if they put roaming, just call Cingular and they will drop the charges... this plan is awesome!!


We have the North American Plan. It works GREAT! HOWEVER, I had a terrible time at first because I bought it through a Mobile Solutions kiosk at a mall. Those idiots sold me a plan that Cingular would not honor. Cingular told them within a week they had made a mistake, but I was not told.....until I got a whopping bill. Then MS gave me the runaround, would not return my calls. The kids they have working in the booths are clueless and will say anything to get a sale.

Cingular was very understanding. They took off ALL extra charges, including the only time my mother used the phone outside of Rosarito. She called me from El Rosario (Baja Cactus Motel) in January. It was crystal clear.

I just this minute got off the phone with Cingular and was told there was no roaming charge anywhere from Mexico to Canada. We are on the 450 minutes = 59.99 /month plan.

When calling her in Mexico, you hear the Telcel foreign ring. That freaks people out the first time they call her because they think they are being charged for a foreign call....or that they are causing her roaming charges. They are amazed to learn that it is a flat rate. Being cautious about long distance charges is so ingrained in people, I can't get mom to use all of her minutes!

One last thought. I had to program two sets of numbers for her: one set with 001 before each number for when she is at home in Mexico, and one without 001 for when she's up here.

[Edited on 6-21-2005 by jeans]




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