| Pages:
1
2 |
k-rico
Super Nomad
Posts: 2079
Registered: 7-10-2008
Location: Playas de Tijuana
Member Is Offline
|
|
"Riesgos Hidrometerioligicos" is the only category that has a coinsurance of 10%. What does that mean?
[Edited on 12-7-2009 by k-rico]
|
|
|
CasaManzana
Nomad
Posts: 398
Registered: 7-4-2004
Location: Was Mulege:Posada Beach/now Zihuatanejo
Member Is Offline
Mood: Naykid
|
|
The beat goes on.........
In a meeting with the Mulege Bancomer manager today (12/7) we learn that he has no knowledge of the Article 70 that is being used to reject our
hurricane damage claims, but is very willing to find our answers. After several calls to the mainland, we learn that 'Arrowhead' in an earlier
posting here had it pretty well pegged. It is not a clause in our policy but rather a Mexican insurance regulatory law that says basically "we can
reject your claim if we feel we don't have enough information to make a decision". After all the photos the adjusters have taken, and the photos I
took and offered, and the many forms filled out in great detail they seek more information....hummm. Can you say s-t-a-l-l?
The insured have the right to try to satisfy the rejected claim with 'more information' and we now have a phone number in Monterrey and a name at that
end to try to do this. This failing, there is some sort of arbitration board called CONDUSEF we can request when we give up on the Bancomer road.
News at 11.
Things are expensive, but at least we get a free trip around the sun once a year
|
|
|
roundtuit
Senior Nomad
Posts: 607
Registered: 12-21-2004
Member Is Offline
Mood: Wife's Job
|
|
BUMP update on insurance claims as I am looking for one on house
Never learned from a book-Only from mistakes, mine and yours
|
|
|
toneart
Ultra Nomad
Posts: 4901
Registered: 7-23-2006
Member Is Offline
Mood: Skeptical
|
|
| Quote: | Originally posted by CasaManzana
In a meeting with the Mulege Bancomer manager today (12/7) we learn that he has no knowledge of the Article 70 that is being used to reject our
hurricane damage claims, but is very willing to find our answers. After several calls to the mainland, we learn that 'Arrowhead' in an earlier
posting here had it pretty well pegged. It is not a clause in our policy but rather a Mexican insurance regulatory law that says basically "we can
reject your claim if we feel we don't have enough information to make a decision". After all the photos the adjusters have taken, and the photos I
took and offered, and the many forms filled out in great detail they seek more information....hummm. Can you say s-t-a-l-l?
The insured have the right to try to satisfy the rejected claim with 'more information' and we now have a phone number in Monterrey and a name at that
end to try to do this. This failing, there is some sort of arbitration board called CONDUSEF we can request when we give up on the Bancomer road.
News at 11. |
Keep at it, Jim....what a drag, but I do believe you will eventually prevail. Bancomer openly solicited these insurance policies in Mulege, knowing
full well that the river has flooded. They had signs up in the bank! Anybody making application would surely have asked about whether it covers
floods.
They wanted a piece of the competition. Many other companies were surprisingly, still issuing policies that covered flood. They all stall. Mine did
(two different companies in two different years) but they eventually paid. I had to chase it down, but they paid. The last one paid one year after I
made the claim.
Edited to read: "flood and hurricane damage".
[Edited on 12-14-2009 by toneart]
|
|
|
CasaManzana
Nomad
Posts: 398
Registered: 7-4-2004
Location: Was Mulege:Posada Beach/now Zihuatanejo
Member Is Offline
Mood: Naykid
|
|
Thanks Toneart...full spead ahead- which way IS ahead?
If you have Bancomer home insurance- you don't........ (many here at Posada know or have followed the Bancomer rejected claims of Wayne and Ronnie,
Mike and Lynne and partners Pearson, and Jim and Barbara. Here is a little history and an update).
Here at Posada Concepcion, we have three totally rejected damage claims filed with Bancomer home insurance. The rejection notice came two and a half
months after submitting hurricane Jimena damage claims as directed by the insurance adjusters. These adjusters were here within 10 days after the
storm to take pictures and issue claim instruction forms.
The rejection of our claims stated the reason as Article 70 in Mexican law (Article 70.- The obligations of the insurance company shall be exempted
should it prove the insured party, the beneficiary or the legal proxies of both, leading to make it incur in a mistake, inaccurately dissimulate or
declare facts or events which would exclude or could restrict such obligations. And this would apply also if the information is deemed insufficient
for making any decisions).
Now today, in an eighty minute meeting with the Senor Diego, Bancomer bank manager, he was able to get a call through to Senor Gomez at the claims
office in Monterrey. The same Senor Gomez who could not be reached by us this last week, and the same Senor Gomez who signed the rejection notices we
all received. He told us our claims were rejected because the houses in the Mulege area are of inferior construction, leaving the implication that if
we had good houses we would not have had damage claims. He said the cases are closed and he is finished talking about it- "I wash my hands of this
whole business".
Senor Diego offered the address of the insurance arbitration board as our only other option. Yet we learn from an attorney that Bancomer is not bound
by law to participate in the arbitration process, but only voluntarily. Senor Diego also offered the comment that there are only one or two claims
receiving settlement "of some sort" and that there are "many many rejected claims" with unhappy people.
So it looks like you can pay Bancomer for home insurance or not pay Bancomer for home insurance, the policy is the same.
Stay tuned to this station as Plan B is to issue a call to the River People, Vista Azul and outlying beaches who fall into the rejected Bancomer
category for a mass movement to the arbitration board after the holidays.... news at 11
Things are expensive, but at least we get a free trip around the sun once a year
|
|
|
arrowhead
Banned
Posts: 912
Registered: 5-5-2009
Member Is Offline
|
|
You, or somebody down there, should try to get the word out on Bancomer so people can change their insurance policies to another company that actually
pays off. Hurricane season starts up again in only 6 months.
No soy por ni contra apatía.
|
|
|
roundtuit
Senior Nomad
Posts: 607
Registered: 12-21-2004
Member Is Offline
Mood: Wife's Job
|
|
I think that is what is trying to be said in a nice way This is being spread in many ways So pass the word. Does not only pertain to this area. This
all of Mexico
Never learned from a book-Only from mistakes, mine and yours
|
|
|
pacside
Nomad
Posts: 316
Registered: 1-16-2006
Location: N. Cal
Member Is Offline
|
|
Truly sorry about all the folks in Mulege having difficulty with their bancomer homeowner's insurance. What a fraud...who are they to determine
whether a casa is built to their 'standard' and who sets that standard in order to determine claim reimbursement eligibility. Keep fighting and as a
group hopefully you will receive some compensation.
Looking to buy homeowner's insurance...anyone have a company they like and has a history of paying?
pacside
|
|
|
mulege marv
Senior Nomad
Posts: 652
Registered: 10-8-2004
Location: san carlos / grass valley, calif.
Member Is Offline
Mood: relaxed
|
|
axa
this is good one and have not heard of anyone totally unhappy with them. we have it, its pricey but ............. we received an fair offer rather
quickly after jimena. she is in calixico and they also do car ins.
Lynda Bilyeu
686-577-1622
Want what you have
|
|
|
Santiago
Ultra Nomad
Posts: 3531
Registered: 8-27-2003
Member Is Offline
|
|
| Quote: | Originally posted by CasaManzana
He told us our claims were rejected because the houses in the Mulege area are of inferior construction, leaving the implication that if we had good
houses we would not have had damage claims.
|
This kind of stuff just drives me nucking futz.
1. How was the amount of insurance determined? In other words, how did the carrier determine that they were not insuring for more than it's
value/replacement cost? Didn't someone come out and at the very least look at your property? Take pictures and measurements? Type of construction?
Relationship to the rio? You know, DUE DILIGENCE?
And then wouldn't they determine that in fact your home was of 'inferior construction' BEFORE they gave you a policy and either deny coverage or raise
your premium accordingly? Did anyone point this out to Pontius Pilot during the phone call?
Does essence predate existence?
|
|
|
CasaManzana
Nomad
Posts: 398
Registered: 7-4-2004
Location: Was Mulege:Posada Beach/now Zihuatanejo
Member Is Offline
Mood: Naykid
|
|
Addressing Santiego's questions..
In my case, I took photos of our casa into the Bancomer/Mulege manager and ask if they would insure me. He asked a few questions about the %-age of
wood to brick and that was a done deal. Case 2- he went in and they wrote up the policy and said we will send out an inspector and if you fail our
standards we will refund your money. They never sent out an inspector. Case 3- a person came to Posada to look at his house and said "fine"....come
in and we will issue a policy....and they did. All these houses are constructed as well or better than average houses in the area IMHO.
I am hoping all the other "rejectees" will respond to a Call-to- stand-up-and-be-counted group effort in January when we try the arbitration board.
Things are expensive, but at least we get a free trip around the sun once a year
|
|
|
Lauriboats
Senior Nomad
Posts: 563
Registered: 9-6-2006
Location: Mulege/Bahia Asuncion
Member Is Offline
Mood: Loving life in Baja
|
|
| Quote: | Originally posted by mulege marv
this is good one and have not heard of anyone totally unhappy with them. we have it, its pricey but ............. we received an fair offer rather
quickly after jimena. she is in calixico and they also do car ins.
Lynda Bilyeu
686-577-1622 |
We also had Lynda as our agent and we are very happy with our Jimena claim payout, below is her email.
lyndasinsurance@yahoo.com
What we see depends mainly on what we look for.
|
|
|
Santiago
Ultra Nomad
Posts: 3531
Registered: 8-27-2003
Member Is Offline
|
|
LB & MM: I'm glad to hear you were treated well. Since your agent is in the USA, can you give us a synopsis of how the claims period went? Who
did you call/e-mail first and then what happened? How did AXA determine your homes were insurable and for what amounts. Maybe how the underwriting
process is being conducted would be a clue for others in the future: little to no underwriting = no claims paid as they don't intend to anyway?
Thanks
HouseApples: maybe you can get a better understanding by having someone in your group join other boards where there are large communities of ex pats
and post your problems. For example, San Carlos and Guadalajara could have well established support groups for these issues. I suspect somewhere is
Mexico is a legal firm that has dealt with this before and these groups may be able to point you to the good guys.
Does essence predate existence?
|
|
|
mulege marv
Senior Nomad
Posts: 652
Registered: 10-8-2004
Location: san carlos / grass valley, calif.
Member Is Offline
Mood: relaxed
|
|
why
why deal with all the rest when you dont have to . you wanted to know of a reliable agent/company, give linda a call. very happy here and we are ON
THE RIVER. good luck
| Quote: | Originally posted by Santiago
LB & MM: I'm glad to hear you were treated well. Since your agent is in the USA, can you give us a synopsis of how the claims period went? Who
did you call/e-mail first and then what happened? How did AXA determine your homes were insurable and for what amounts. Maybe how the underwriting
process is being conducted would be a clue for others in the future: little to no underwriting = no claims paid as they don't intend to anyway?
Thanks
HouseApples: maybe you can get a better understanding by having someone in your group join other boards where there are large communities of ex pats
and post your problems. For example, San Carlos and Guadalajara could have well established support groups for these issues. I suspect somewhere is
Mexico is a legal firm that has dealt with this before and these groups may be able to point you to the good guys. |
[Edited on 12-16-2009 by mulege marv]
Want what you have
|
|
|
Santiago
Ultra Nomad
Posts: 3531
Registered: 8-27-2003
Member Is Offline
|
|
Curiosity.
You knowingly paid more for your insurance: "pricey" was your word. I don't think you did this out of ignorance; in fact, I suspect you had a reason
to feel that the extra money you would spend would some day be worth it. Turns out you were right. If you feel you can, please tell us what this
was. Might help a lot of folks.
Does essence predate existence?
|
|
|
mulege marv
Senior Nomad
Posts: 652
Registered: 10-8-2004
Location: san carlos / grass valley, calif.
Member Is Offline
Mood: relaxed
|
|
well
we always had insurance, i used the word pricey because it was compared to the one we had the year before, that we never had a claim with but to
others we knew were paying pennies on the dollar after john. this was our first time with water in the house, AXA made it easier than any U.S. ins
company i ever dealt with . if you want to compare and shop around ,be my guest. they are renewing policies that had claims ( some 3 times) so just
for our piece of mind we arent shopping around, "you get what you pay for". lots of horrer stories here, just as soon not be one of em.
[Edited on 12-16-2009 by mulege marv]
[Edited on 12-16-2009 by mulege marv]
Want what you have
|
|
|
CasaManzana
Nomad
Posts: 398
Registered: 7-4-2004
Location: Was Mulege:Posada Beach/now Zihuatanejo
Member Is Offline
Mood: Naykid
|
|
WOW...is home insurance just that way...
...ya pay more and you get more....??? Yes my Bancomer insurance was cheap....very cheap.....three hundred bucks a year for my $100K casa. But in my
case, and the other rejected claims, we thought Bancomer was SOLID AS A ROCK. Reputation we thought would be important for them in the long haul.
Where did we go wrong?
Things are expensive, but at least we get a free trip around the sun once a year
|
|
|
len
Newbie
Posts: 2
Registered: 9-7-2006
Location: Fort Collins, CO
Member Is Offline
|
|
Possibility of a Class Action Suit Against Bancomer?
When I read that there are many unhappy people in the Mulege area who have had their Bancomer insurance claims denied for damage caused by Jimena, I
wondered about the possibility of filing a class action suit. After a little searching on the internet I found some information at the following
link:
http://www.iclg.co.uk/index.php?area=4&country_results=1...
The following are a few quotes from this website that deals with international laws:
Q: Do you have a specific procedure for handling a series or group of related claims? If so, please outline this.
A: No general legislation with a specific procedure has been enacted in Mexico so far, but different laws have introduced provisions granting standing
to file legal actions aimed to protect a group of persons with common interests. The following is a description of those laws with class action
standing provisions:
Federal jurisdiction.
The Federal Consumer Protection Law (Ley Federal de Protección al Consumidor) grants the Federal Consumer Protection Agency (Procuraduría Federal del
Consumidor) standing to initiate class actions on behalf of consumers in protection of their rights.
Local jurisdictions.
The Civil Procedure Code of the State of Coahuila grants standing to any class member, association, and/or private organisations to start litigation.
The Civil Procedure Code of the State of Morelos grants standing to the Public Prosecutor (Ministerio Publico) and to associations (non political or
unions) or any interested party that guarantees an appropriate defence of the compromised interest to file an action.
The Civil Procedure Code of the State of Puebla grants legal standing to any class member, association, and/or private organisations to start
litigation.
Currently, the Federal Congress and the Mexico City local legislature are moving forward to pass bills with specific procedures to file class actions
(“the Federal Bill” and “the Mexico City Bill).
On April 23, 2009 the Federal House of Representatives passed a constitutional amendment intended to enable class actions at the Federal level.
It is difficult to determine which initiative will pass first, but it is likely that federal and/or a Mexico City class action procedure will be
passed soon.
Administrative and constitutional procedure (Amparo) courts have recognised in recent years standing to associations and organised groups in claims
and injunctions filed against the government regarding acts affecting environment, health and zoning rules.
Q 1.5 Is there a minimum threshold/number of claims that can be managed under the procedure?
A: Under the Federal Bill and the Mexico City Bill if the lawsuit is filed by an association, a governmental agency or the General Attorney, there is
no minimum number of claims that can be managed under the procedure.
=========================
I interpret this and other information at that site to say that perhaps that a new law for filing a Class Action suit in Mexico may already have been
passed. If several people are getting the same reason for their claim being deniedl, this may be a possible route to go.
I agree that we should try to spread the word that people seeking home insurance should be very cautious about buying a policy through Bancomer.
Len
|
|
|
Lauriboats
Senior Nomad
Posts: 563
Registered: 9-6-2006
Location: Mulege/Bahia Asuncion
Member Is Offline
Mood: Loving life in Baja
|
|
| Quote: | Originally posted by Santiago
LB & MM: I'm glad to hear you were treated well. Since your agent is in the USA, can you give us a synopsis of how the claims period went? Who
did you call/e-mail first and then what happened? How did AXA determine your homes were insurable and for what amounts. Maybe how the underwriting
process is being conducted would be a clue for others in the future: little to no underwriting = no claims paid as they don't intend to anyway?
Thanks
HouseApples: maybe you can get a better understanding by having someone in your group join other boards where there are large communities of ex pats
and post your problems. For example, San Carlos and Guadalajara could have well established support groups for these issues. I suspect somewhere is
Mexico is a legal firm that has dealt with this before and these groups may be able to point you to the good guys. |
Attached is an email at we received from Lynda prior to purchasing our policy, please note that these rates were from last year and may have gone up.
I would like to add that when I contacted Lynda to report that we had hurricane damage, she told me that she had already turned in all of her
customers names, in the Mulege area, to the adjusters.
--- On Thu, 6/5/08, Lynda Bilyeu <lyndasinsurance@yahoo.com> wrote:
From: Lynda Bilyeu <lyndasinsurance@yahoo.com>
Subject: Lynda's insurance agency, San Felipe, B.C Mexico
Date: Thursday, June 5, 2008, 1:52 AM
Dear Jim & Lauri,
One of our very good home owners clients in Mulege sent your local telephone directory that has most everyone's e-mail address inside.
I am a licensed (American) insurance agent in Mexico . Our office services people from Mexicali , Ensenada ,San Felipe, all camps south to
Gonzaga Bay to Mulege and Loreto.
If you are not presently insured with your home and automobile insurance we will be happy to send rate and any information you might need. The
home owners is an all risk policy that covers hurricane, something a lot of Mexican companies are no longer doing. As an example of the premium for
home coverage is $50,000 is $270.49, $75,000 for $386.88, $100,000 for $503.24, $150,000 for $736.09, $200,000 for $968.86. We can costom fit your
insurance needs.
Our auto insurance is great. We have what is called Drivers License insurance that covers any and all automobiles you my drive in the Republic of
Mexico . This is liability only and covers one or two drivers on the same policy. This runs $177.32 a year. This includes $20,000 legal aid and
guaranteed bail bond. Full coverage would need a rate on the value of the vehicle.
We have excellent service for claims that have paid in a timely manner. We paid 2 claims in full after the flood a couple of years ago and since
then people (by word of mouth) have been coming to us for their insurance needs.
My e-mail is: lyndasinsurance@yahoo.com
We would be happy to help you with your insurance needs. Please e-mail for quote. Our phone number in San Felipe from the states is
011-52-686-577-1622.
Thank you for your time.
Lynda
[Edited on 12-16-2009 by Lauriboats]
What we see depends mainly on what we look for.
|
|
|
Hook
Elite Nomad
Posts: 9011
Registered: 3-13-2004
Location: Sonora
Member Is Offline
Mood: Inquisitive
|
|
Jesus, does everything that Bancomer touches turn to <chit or what?????
|
|
|
| Pages:
1
2 |
![[*]](images/xmbforum/default_icon.gif){kind=icon}
