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Author: Subject: BUMMER AT BAJA CACTUS!
DENNIS
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[*] posted on 5-9-2013 at 09:22 AM


Quote:
Originally posted by PCbaja
Its's amazing how many people still stay here, when there is so much better to choose from and not have to hand over any documentation as well IMO.


In this case, it's partly because Antonio has endeared himself as family here on the board, through charitable work and other efforts...not to mention being supported by a few here who have their own agenda.
Sadly, that will probably continue.
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Trueheart
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[*] posted on 5-9-2013 at 09:25 AM


Another viewpoint.

I pay for the room at Baja Cactus and elsewhere ahead of time, and I have no problem with that. This is the way I absolutely secure the room I want, can arrive whenever I can or want and know that I "have my room", and I've never been disappointed. I always offer to pay ahead, and sometimes insist on it, to lock in the arrangement.

Reserving a room, especially in Baja where they often count on the revenue so greatly, means to me that if I don't use it for whatever reason, I intend to pay the innkeeper anyway. I do not differentiate between making a reservation and being obligated to pay the innkeeper for my stay, used or not.

I get one of the newer rooms in the back of Baja Cactus, and I like them.

I've also stayed at Jardines, and I like this very much also, and am treated very well there. I have had a problem negotiating the dirt (mud) road out of there back to MX1 at times. The last time it rained hard all night, and it was a quagmire getting back to the main highway.

I would like to try Baja Best sometime, from the comments I've heard.
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motoged
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[*] posted on 5-9-2013 at 09:50 AM


Quote:
Originally posted by Skipjack Joe
Quote:
Originally posted by Bajaboy
Where's DK? 5, 4, 3, 2, 1........


He's gathering his pictures of the rooms.

We could all help by providing links to past threads where they are.

:lol::lol::lol:


Aw...c'mon folks.

No dog-piling on Davie....remember the playground rules...;D




Don't believe everything you think....
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chuckie
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[*] posted on 5-9-2013 at 09:50 AM


I have been transiting back and forth for 30+ years. I stay most of the time, at Motel Chavez in San Quintin. Why? Because for much of that time, it has been a clean, secure place to stay with helpful friendly management. Restaurant next door is excellent. Are there newer better places? Probably. We tried the Cactus, for a change in April, when I brought my wife down. We'll go to Chavez or Turista next time.....BajaBest is a great place to eat...for sure... havnt stayed there...Thank goodness I wont have to make that transit anymore after next September...Full time Mulegeno....



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[*] posted on 5-9-2013 at 09:59 AM


I think Villas is the best in the area including Jardines. If you're not eating at Jardines, why bother. The road getting there is rutted or muddy.

Villas has a great cafe next door and the rooms are new.

http://www.hotellavilla.biz/sanquintin/
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[*] posted on 5-9-2013 at 01:00 PM


OP here. We didn't pay ahead by credit card because Patty said it wasn't necessary when we called in the reservation. We gave her all the information she asked for (phone number, city of departure, late arrival time of 8 PM, and the fact we had a Baja Nomad card. She said OK. No problem.

It was when we arrived and got the lengthy demeaning lecture in Spanish from Carmen, that we were told we should have made a deposit into ONE OF THREE BANK ACCOUNTS IN THE NAME OF BAJA CACTUS AHEAD OF TIME. She then copied a paper, cut out little squares and gave them to us:
Wells Fargo #5969484723
Bancomer # 0168389551
HSBC #04044758639

I've ever heard of any hotel doing business this way! How would we know what amount to deposit? How would Baja Cactus know we had made a deposit, and for which room? Carmen didn't even figure in our BN discount when we were charged! Lets see: The customer is supposed to make a special trip to one of three banks and make a deposit in an unknown amount in order to guarantee a stay in an allegedly Baja Nomad friendly hotel?

How else can we serve them?

And they changed their internet access code again!
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[*] posted on 5-9-2013 at 02:13 PM


Quote:
Originally posted by Marla Daily

We didn't pay ahead by credit card because Patty said it wasn't necessary when we called in the reservation. We gave her all the information she asked for (phone number, city of departure, late arrival time of 8 PM, and the fact we had a Baja Nomad card. She said OK. No problem.



Well that's a different matter. If they told you one thing over the phone and another thing when you showed then you have been betrayed and have my fullest support in the matter.

It's just that making payment for a late arrival makes good business sense. If you don't show up by 7 or 8 they know that most tourists have already found lodging and they won't fill that room. It makes no good business sense to rely on phone calls or bajanomad cards.

The only thing I can say about the miscommunication is that Mexicans often in my experience don't tell the truth in order to be agreeable and to not hurt your feelings. Rather than wrangle over the phone they just say 'si' and hang up. Everybody is happy for the moment.

Personally i would never make a credit card payment for a hotel in baja until I'm there. You just never know what the drive has in store for you. I just show up and if a room is available i get it otherwise I move on. In fact, I don't think a reservation means much down there.

As people have pointed out, there are many other choices.
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DENNIS
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[*] posted on 5-9-2013 at 03:24 PM


Quote:
Originally posted by Skipjack Joe

This is just business Dennis. You need to walk around to the other side and look at this from the other guys point of view.



No. I really don't, Igor. In the big, faceless corporate world, it may just be business, but in a struggling market, as well as dealing with a customer who is knowingly connected to a familiar network of prospective customers, some of whom are personal friends of the owner, more is expected, and the bad attitude should cost that counter hag her job.

No adjustment from Antonio serves a clear message....one that says, "I don't need you. Go elsewhere."
I hope everyone here gets that message loud and clear. If you don't, save your whining for someone who cares.
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[*] posted on 5-9-2013 at 03:27 PM


Yup!



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BajaBlanca
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[*] posted on 5-9-2013 at 05:00 PM


Terrible service, all around.




Come visit La Bocana


https://sites.google.com/view/bajabocanahotel/home

And always remember, life is not measured by the number of breaths we take, but by those moments that take our breath away.
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[*] posted on 5-9-2013 at 05:25 PM


Hotel Villa San Quintin as well as Jardines is where we stay when traveling through the San Quintin area.
The rooms that were shown to us in Baja Cactus, had a foul odor the three times we tried.
I'll still buy gas there and eat at Mama Espinoza's, but that is about it anymore.




Udo

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Trueheart
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[*] posted on 5-9-2013 at 05:37 PM


Tried Mama Espinosas when we came through last time. It was a Friday night at end of March. Food was average at best, and they were out of the first two selections we tried to order. Service was also average .... had to ask for chips and salsa after sitting for almost ten minutes. Our margies didn't show up until after the food. There weren't that many patrons in there, maybe about a dozen, and 2-3 on help.

I'll try somewhere else next time.
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[*] posted on 5-9-2013 at 06:44 PM


I have stayed in the Hotel at Mama's It's about as good as any of the others. No comment on the food.



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durrelllrobert
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[*] posted on 5-9-2013 at 06:53 PM
Send a clear message when necessary


Quote:
Originally posted by Trueheart
Tried Mama Espinosas when we came through last time. It was a Friday night at end of March. Food was average at best, and they were out of the first two selections we tried to order. Service was also average .... had to ask for chips and salsa after sitting for almost ten minutes. Our margies didn't show up until after the food. There weren't that many patrons in there, maybe about a dozen, and 2-3 on help.

I'll try somewhere else next time.






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[*] posted on 5-9-2013 at 06:55 PM


The silence is deafening.
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Bob H
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[*] posted on 5-9-2013 at 07:04 PM


I wonder why we have not seen a response from Antonio? Something seems very wrong here....



The SAME boiling water that softens the potato hardens the egg. It's about what you are made of NOT the circumstance.
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Bajaboy
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[*] posted on 5-9-2013 at 07:09 PM


Quote:
Originally posted by Bob H
I wonder why we have not seen a response from Antonio? Something seems very wrong here....


I have not seen a response from Antonio in many years which to me is a slap in the face. But DK is usually quick to fill the void and surprisingly absent from the conversation.




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[*] posted on 5-9-2013 at 07:15 PM


Quite possible DK is trying to bring Antonio's attention to these most recent complaints! Even DK can't fight a fire w/o water? The choice is ours. I was very happy with La Turista last October. Friendly. Tio
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[*] posted on 5-9-2013 at 07:26 PM


Antonio is a good man. any of you armchair monday morning hind sighters ever think there could be 1000 reasons he doesn't know about what happened yet?

a full public flogging will be forthcoming and all you haters are invited.

OP, did you bother to send an email to him, U2U-just in case?




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[*] posted on 5-9-2013 at 07:42 PM


Woody, the problem seems to be that many folks have complaints that are ignored. not just one (this is not the first time this subject has come up).

I for one, voted with my feet a couple of years ago.

The few times I met Antonio, he seemed like a nice enough guy, but he also needs to run a business...and DavidK (flogging and all) should not be answering for him as he is not the one accountable (at least I don't think so).

Let people vent their frustrations kinda like a NOMAD "trip advisor"...maybe he will get the message.
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