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Bajaboy
Ultra Nomad
Posts: 4375
Registered: 10-9-2003
Location: Bahia Asuncion, BCS, Mexico
Member Is Offline
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| Quote: | Originally posted by woody with a view
Antonio is a good man. any of you armchair monday morning hind sighters ever think there could be 1000 reasons he doesn't know about what happened
yet?
a full public flogging will be forthcoming and all you haters are invited.
OP, did you bother to send an email to him, U2U-just in case? |
I've contacted Antonio directly with positive and negative issues I've had in the past. I was not impressed with how my negative experiences were
handled. Baja Cactus used to be an automatic decision for us...not so much anymore.
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woody with a view
PITA Nomad
Posts: 15939
Registered: 11-8-2004
Location: Looking at the Coronado Islands
Member Is Offline
Mood: Everchangin'
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that's fair.
i just think it's BS to go after the guy like this, that's all. personally attacking a guy who prolly doesn't even know about this incident is wrong.
if he comes on here and says "screw all of you/me/us" then yes but until then.....
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Lee
Ultra Nomad
Posts: 3507
Registered: 10-2-2006
Location: High in the Colorado Rockies
Member Is Offline
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If Antonio doesn't know what's going on at his front desk, is ineffective at managing and training his workers, then that's a problem for those
staying at Cactus. Cactus is nice but not nicer than Jardine's and Villas San Quintin. There's no real need to stop in El Rosario going
South, or North.
If I was going to be arriving late, however, I would probably call the morning of the day I was arriving, to remind them I was going to be late, etc.
I do not reserve with a credit card.
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motoged
Elite Nomad
Posts: 6481
Registered: 7-31-2006
Location: Kamloops, BC
Member Is Offline
Mood: Gettin' Better
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Maybe Antonio's place is busy enough without Baja nomad expectations. We have all experienced it one way or the other,
While I agree with "good business sense " comments made....maybe some of our expectations and/or sense of entitlement are sometimes out of line for
the situation.
It's not really that big a deal....is it?
I like trying different places as well as returning to old haunts....but things change.
Maybe it's just another indication that the Apocalypse is just around the
corner 
Don't believe everything you think....
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mtgoat666
Select Nomad
Posts: 18377
Registered: 9-16-2006
Location: San Diego
Member Is Offline
Mood: Hot n spicy
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what's the big deal? just don't stay there!
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Skipjack Joe
Elite Nomad
Posts: 8084
Registered: 7-12-2004
Location: Bahia Asuncion
Member Is Offline
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If you're going to complain to Antonio for not keeping your room for you when arriving late it will fall on deaf ears.
If, however, your beef is with the front desk misleading you about late reservation then you've got a legitimate complaint and should be heard.
It's a question of risk and vulnerability. Are you going to risk putting deposit for a room you may not stay in or is Antonio going to risk not
filling a room by waiting for you without a deposit while others show up with cash in their hand. Each side wants to reduce it's risk. Baja Cactus is
doing nothing wrong in protecting it's business interests. It is unreasonable to expect Baja Cactus to keep your room after the time given if they
have potential customers at the door.
If the other motels in El Rosario had the same demand that Baja Cactus has they would have the same policy.
This is the central issue, not the rudeness of the front desk or the quality of the cheaper rooms. It's hard not to be perceived as rude when you're
told you're not going to get the room you expected.
What's the lesson? Show up on time and don't expect a room if you're late.
You can try to besmirch the motel and their staff if you wish but everyone knows that if you follow their hours you will get a room and be satisfied.
And yes, Woody is right. Nomads are piling on with issues that have nothing to do with what the original post was about.
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mtgoat666
Select Nomad
Posts: 18377
Registered: 9-16-2006
Location: San Diego
Member Is Offline
Mood: Hot n spicy
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| Quote: | Originally posted by Skipjack Joe
And yes, Woody is right. Nomads are piling on with issues that have nothing to do with what the original post was about. |
god forbid anyone ever changes the subject! the nerve of some people!
peace, love and fish tacos!
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David K
Honored Nomad
Posts: 64850
Registered: 8-30-2002
Location: San Diego County
Member Is Offline
Mood: Have Baja Fever
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Hi amigos, amazingly, I was not on the Internet between 7 pm last night and this morning to see all this...
1) Things don't stay the same in Baja and it was great while it lasted. Baja Cactus was the greatest roadside motel with the best customer service and
an owner who excelled at customer service.
2) Obviously that has changed. The last time there was an issue made on Nomad about Baja Cactus (the gas station), I tried to call Antonio at the
front desk without success and I emailed him at his info@bajacactus.com (he assured me he reads last time we spoke). I got nothing and didn't see
anything here from Antonio. He told me he would call me in 2 weeks when he would be in San Diego (he wanted more of the mission books to sell), he
never did...
3) The last time we stayed was on July 4 weekend, 2011... and all was good then. Obviously changes in Antonio's personal life has greatly affected the
Motel business operation and his once strong business style. I am very sorry he isn't maintaining the high standards he had for the (approx.) 10 years
he has been running the new Baja Cactus.
4) I hope Antonio comes forward to answer for his staff, and changes things for the better, for everyone. I cannot do any more than report on my many
times staying there from my first stay in November, 2004 to my last in July, 2011, and they all have been outstanding.
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churro
Nomad
Posts: 195
Registered: 5-6-2013
Member Is Offline
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Were you driving a Mercedes SUV? I think I was the guy who got the last room the other night....... Sorry
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DENNIS
Platinum Nomad
Posts: 29510
Registered: 9-2-2006
Location: Punta Banda
Member Is Offline
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| Quote: | Originally posted by churro
Were you driving a Mercedes SUV? I think I was the guy who got the last room the other night....... Sorry |
 First
post and he surrenders.
How was your room? Clean?
Welcome to BajaNomad, churro.
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Desertbull
Senior Nomad
Posts: 558
Registered: 8-27-2003
Member Is Offline
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I made reservations for every room a month ago and last week our group of 65 people arrived and got into the rioms without any issues. The Baja Cactus
staff also reserved more rooms next door for our crew and we paid for all of our rooms and the $2,000 dollars of gas and diesel in one swipe on the
credit card. They waited on us hand and foot and Carmen was outstanding!
Antonio and Carmen both communicated with us directly and we even landed our helicopter in the walled parking lot
DREAM IT! PLAN IT! LIVE IT!
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churro
Nomad
Posts: 195
Registered: 5-6-2013
Member Is Offline
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Oh Ya! The room was very nice for $40.00... We were in the quad room.. 2 king beds down stairs and 2 queen beds up stairs....
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rts551
Elite Nomad
Posts: 6699
Registered: 9-5-2003
Member Is Offline
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| Quote: | Originally posted by Desertbull
I made reservations for every room a month ago and last week our group of 65 people arrived and got into the rioms without any issues. The Baja Cactus
staff also reserved more rooms next door for our crew and we paid for all of our rooms and the $2,000 dollars of gas and diesel in one swipe on the
credit card. They waited on us hand and foot and Carmen was outstanding!
Antonio and Carmen both communicated with us directly and we even landed our helicopter in the walled parking lot |
Money Talks!
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Skipjack Joe
Elite Nomad
Posts: 8084
Registered: 7-12-2004
Location: Bahia Asuncion
Member Is Offline
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| Quote: | Originally posted by churro
Oh Ya! The room was very nice for $40.00... We were in the quad room.. 2 king beds down stairs and 2 queen beds up stairs.... |
Even mirrors in the ceilings, if you ask.
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Bajahowodd
Elite Nomad
Posts: 9274
Registered: 12-15-2008
Location: Disneyland Adjacent and anywhere in Baja
Member Is Offline
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I probably posted my first complaint about Baja Cactus three years ago. Never was dazzled by marble and glass, especially when the trucks were jake
braking all night.
I do find it interesting that there is a palpable turning of the tide about this place. But, don't misinterpret what I mean, in that it remains an
incredible bargain.
That said, methinks that success is the problem. And, although I still try to stay at Jardines, as I have for several years, success takes its toll
there, too. Most recently, I called to reserve two rooms six days ahead, and was told there was only one single available.
See. Success. Great family. (Is Esmeralda the hottest mom ever?) Good for them all. But just remember, without a reservation made well in advance, it
will be a crap shoot.
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woody with a view
PITA Nomad
Posts: 15939
Registered: 11-8-2004
Location: Looking at the Coronado Islands
Member Is Offline
Mood: Everchangin'
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^^^Agreed^^^
and with an economy on the rebound and few bodies hanging from bridges these days, this is gonna seem like the good old daze REALLY SOON!!!!
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mojo_norte
Senior Nomad
Posts: 725
Registered: 2-14-2006
Member Is Offline
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| Quote: | Originally posted by Marla Daily
It was when we arrived and got the lengthy demeaning lecture in Spanish from Carmen, that we were told we should have made a deposit into ONE OF THREE
BANK ACCOUNTS IN THE NAME OF BAJA CACTUS AHEAD OF TIME. She then copied a paper, cut out little squares and gave them to us:
Wells Fargo #5969484723
Bancomer # 0168389551
HSBC #04044758639
I've ever heard of any hotel doing business this way! |
Hey it's Baja - not the US or Canada . PS - Very bad idea to post your bank specifics on a public online forum .
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DENNIS
Platinum Nomad
Posts: 29510
Registered: 9-2-2006
Location: Punta Banda
Member Is Offline
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| Quote: | Originally posted by mojo_norte
- Very bad idea to post your bank specifics on a public online forum . |
I think those are Baja Cactus account numbers, but you're right.
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woody with a view
PITA Nomad
Posts: 15939
Registered: 11-8-2004
Location: Looking at the Coronado Islands
Member Is Offline
Mood: Everchangin'
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who's on first?
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durrelllrobert
Elite Nomad
Posts: 7393
Registered: 11-22-2007
Location: Punta Banda BC
Member Is Offline
Mood: thriving in Baja
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| Quote: | Originally posted by woody with a view
^^^Agreed^^^
and with an economy on the rebound and few bodies hanging from bridges these days, this is gonna seem like the good old daze REALLY SOON!!!!
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Surprised you are posting this late. Are you still going fishing tomorrow at 0600?
Bob Durrell
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