shari
Select Nomad
Posts: 13048
Registered: 3-10-2006
Location: bahia asuncion, baja sur
Member Is Offline
Mood: there is no reality except the one contained within us "Herman Hesse"
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techie help...no phone line, but have internet???
Oh geez,and just when I thought I was getting to be a computer nerd....I hooked up my new/used computer and now I have nice fast internet, but my
phone line is DEAD...I can faintly hear music over the dead line...it is all in the right place going through the filters etc...any ideas?
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longlegsinlapaz
Super Nomad
Posts: 1685
Registered: 11-18-2005
Location: La Paz
Member Is Offline
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Shari, I could be wrong....definitely not a PC guru....but I think you need a splitter to use PC & phone line at the same time. When you're
online, your PC is using the phone line. Check & see if you get a dial tone when you log off. That way, you'll know if you just need to log off
to use the phone....and maybe a PC guru will respond with more definitive info in the near future!
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BCSTech
Senior Nomad
Posts: 584
Registered: 4-16-2006
Location: Todos Santos, BCS / Placerville, CA.
Member Is Offline
Mood: Carpe Manana
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Weird...
Are you using a cordless phone that could be tapping into your neighbor's phone or a wireless audio/video device transmitting on the same frequency?
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BCSTech
Senior Nomad
Posts: 584
Registered: 4-16-2006
Location: Todos Santos, BCS / Placerville, CA.
Member Is Offline
Mood: Carpe Manana
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You're using DSL, yes? And you have the DSL splitters/filters installed on all your phones?
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shari
Select Nomad
Posts: 13048
Registered: 3-10-2006
Location: bahia asuncion, baja sur
Member Is Offline
Mood: there is no reality except the one contained within us "Herman Hesse"
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I unhooked everything...computer, DSL, satellite radio and still no dial tone. Last night we got a dial tone for awhile and this morning nada...I use
splitters etc...tried unhooking everything and just have the phone in the original jack...nada...what puzzles me is that the line for the internet is
fine??? So if it was a problem with my phone line, wouldn't that affect the internet too??? too weird. Phone company says my line is fine...I tried 3
different phnes and...nada....
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BCSTech
Senior Nomad
Posts: 584
Registered: 4-16-2006
Location: Todos Santos, BCS / Placerville, CA.
Member Is Offline
Mood: Carpe Manana
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Bad telephone cable from the wall to the phone? Everything else disconnected, all other phones, equipment, etc? You may need to keep the splitter
installed in the line in order to test the phone.
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Acuity
Nomad
Posts: 195
Registered: 5-26-2005
Location: Comox, BC, and Todos Santos
Member Is Offline
Mood: Craving sleep!
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All outlets have splitters, even those not in use for phone? And the phone is ok - have you tried another phone?
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Don Alley
Super Nomad
Posts: 1997
Registered: 12-4-2003
Location: Loreto
Member Is Offline
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| Quote: | Originally posted by shari
... Phone company says my line is fine.... |
I had problems for over a week with my initial DSL setup.
I was assured that the line was good, and that the problem was my computer. (I had phone but no DSL).
Finally they agree to send a technician from Guerrero Negro to Loreto to get it working. That solved the problem.
No, the guy from Guerrero Negro never showed, just the idea of having to send someone to Loreto was enough for them to figure out the problem was at
their end and could be fixed there. Doh! 
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shari
Select Nomad
Posts: 13048
Registered: 3-10-2006
Location: bahia asuncion, baja sur
Member Is Offline
Mood: there is no reality except the one contained within us "Herman Hesse"
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I tried several different cords and phones...hmmm, will try it again keeping the splitter this time...I have an intermittent line today and managed to
call
telmex and they said, yes you have static on the line and someday they will send a technician out. meanwhile, I'll keep trying things.
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vandenberg
Elite Nomad
Posts: 5118
Registered: 6-21-2005
Location: Nopolo
Member Is Offline
Mood: mellow
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| Quote: | | yes you have static on the line and someday they will send a technician out. |
Had problems here in Nopolo a few years ago and that also was their answer. After a few days it seemed like the phone was working right, so called
them to let them know and were told that they fixed it. Never bothered to contact us to let us know they actually worked on it.
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