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Author: Subject: Truck Damaged in Bahia de Concepcion
KurtG
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[*] posted on 10-29-2016 at 08:44 AM


Quote: Originally posted by wlynch43  
Hi Geoff, we have phone issues here in Mulege, .


I don't understand this part, phone service from Mulege to the states has never been a problem for me whether with a Mexican cell or land line. If you don't have access to a phone just walk over to La Tienda, buy a Ladatel phone card and use the phone in the store. Easy and cheap.
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TMW
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[*] posted on 10-29-2016 at 10:11 AM


Having dealt with insurance companies covering three wrecks in Baja over the years I can only say be patience, patience and more patience. It took me 6 months to get my 91 chevy 4x4 back. In all three cases I did most of the leg work in getting the paper work completed. The only crooked cops I dealt with were the Federal police in Mexicali as well as the city cops there. Pay off is expected.

A side note, the Federal Police will not speak to you in English when dealing with a wreck claim. If you don't speak fluent Spanish bring someone who does.
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shari
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[*] posted on 10-30-2016 at 11:26 AM


I want to thank Geoff for responding here....very big of him...and I really REALLY wonder if wlynch had insurance from Baja Bound...and if not, why he bashed it? Several people have asked who he had insurance with...why no answer?





for info & pics of our little paradise & whale watching info
http://www.bahiaasuncion.com/
https://www.whalemagictours.com/
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Alm
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[*] posted on 10-30-2016 at 01:54 PM


Quote: Originally posted by wlynch43  
Should we try to get their insurance to also pay for our hotel etc costs

You may try. Will they pay or not, depends on what insurance contract says.

Edit-PS: it's Bahia_Concepcion.

[Edited on 10-30-2016 by Alm]
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[*] posted on 10-30-2016 at 02:51 PM


Quote: Originally posted by lencho  
Quote: Originally posted by shari  
Several people have asked who he had insurance with...why no answer?

Sanguijela.


Why would you say that, Lencho? A leach? Do you know these people? Aas many have said, Mexican insurance companies are not always that responsive.

[Edited on 10-30-2016 by rts551]
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norte
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[*] posted on 10-30-2016 at 03:50 PM


Quote: Originally posted by rts551  
Quote: Originally posted by lencho  
Quote: Originally posted by shari  
Several people have asked who he had insurance with...why no answer?

Sanguijela.


Why would you say that, Lencho? A leach? Do you know these people? Aas many have said, Mexican insurance companies are not always that responsive.

[Edited on 10-30-2016 by rts551]


Didn't I warn the Original Poster about this site. Share any bad experiences and the name callers come out. Mexican insurance companies are the leaches.
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[*] posted on 10-31-2016 at 07:16 AM


Quote: Originally posted by lencho  
Quote: Originally posted by rts551  
Why would you say that, Lencho? A leach? Do you know these people?

Only from the interaction here: Asking for advice without responding to questions by those trying to help, is in my perception a one-way energy flow.



Nobody here owes nobody nothing.


...and... some of you can't read. The OP earlier said his insurance is with ACE.
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wlynch43
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[*] posted on 11-3-2016 at 08:05 AM


Back in USA, no closer to resolution. Will get truck fixed up here. Yes insurance thru bajabound. And no wont not come back due to bad insurance company but will give it much thought about poor narrow road, coupled with big rig traffic etc. Never anywhere and Ive been all over tbe place have I seen so many roadside memorials on one road as in baja, perhaps thats a message to the living, especially when traveling with family who depend on you to do whats best for them.
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[*] posted on 11-3-2016 at 06:22 PM


Quote: Originally posted by mtgoat666  
Quote: Originally posted by desertcpl  

sure is not the first time, support vehicles have caused accidents they drive like idiots

usually with no regard for others on the road

we no longer travel in Baja when we know races and pre races are going on, just not safe

I know I am going to get flamed on this, but it the truth

and sorry for you accident, hope it works out for you



[Edited on 10-26-2016 by desertcpl]


Ditto


Ditto




Harald Pietschmann
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wlynch43
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[*] posted on 11-4-2016 at 10:15 AM


I have been contacted by insurance company again. Yes support had insurance. My advice to you is not to have someone who speaks spanish be the intermediate person. Even if fluent etc things just get misunderstood or misinterpreted. Ask for english speaking insurance rep and make sure they are truly fluent in english. Have both parties, u and insurance, follow up with email as u will then have written record. I am still not exactly sure what is up. I have had two or three different claim numbers plus two different versions of whose fault it was. Each time I had a different claim number. Honestly I believe there is possibly under the table gratuities, etc going on. My wife had a small accident in the states, within three days we were at adjuster, next day we had a check in hand. Within a week car was repaired. You can talk all you want about the way things operate in baja, the required bribes, the cultural way of things, etc and thats fine. I will opt for the the process up here in the States every time. We get it done up here....most of the time anyway!
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bajaguy
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[*] posted on 11-4-2016 at 11:48 AM


My experience was just the opposite of yours......

I had HDI Seguros insurance purchased through Bajabound. A wheel separated and ended up rolling my truck while on Blvd 2000. Called the HDI 24/7 number, talked to an English speaking operator and had an English speaking adjuster show up....

Next morning called Bajabound and personally talked to Geoff, informing him of the accident. Met with the HDI adjuster a few days later at the tow yard, moved the truck to a bodyshop in Ensenada and had everything repaired to my satisfaction using genuine Toyota parts.

Geoff and the adjuster were in contact with me once a week during repairs. After the repairs and while back in the states had several more follow-up e-mails and calls from Geoff and the adjuster.

Extemely satisfied with HDI and Bajabound/Geoff
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wlynch43
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[*] posted on 11-6-2016 at 02:37 PM


Wish I could report the same. Didnt have HDI but have been told by locals tbey are the best between ACE and themselves. If there is ever a next time I would try them but that is a very long "If." As it stands now they want a cancelled check and honestly I have fears of doing that with them. Big fears. Thanks for your input.
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[*] posted on 11-23-2016 at 08:34 AM


Whatever became of this claim?

Signed,

a possessor of ACE Insurance through Baja Bound.
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