Gypsy Jan
Ultra Nomad
Posts: 4275
Registered: 1-27-2004
Member Is Offline
Mood: Depends on which way the wind is blowing
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Home Depot Open in Rosarito, Pt. 2
In another life, a long time ago, I worked with Home Depot corporate in the days when their stock price was a lot lower.
At that time, I was impressed by the competence of their senior executives and their business model that included giving back to the community.
In recent years, the people I knew are no longer there and the corporate philosophy seems to have shifted, at least from this customer's perspective.
The Home Depots in San Diego have been very disappointing lately with regards to service and selection. Help is hard to find and when you find
someone, they are surly and distracted, leaving you alone while they page the aisle "expert" who doesn't show up for a very long time.
Also, I really(!) dislike that they try to force you to use the automated checkout .
So, what does this have to do with Baja? Today, when hubby walked into the Rosarito Home Depot, he was welcomed by an employee who asked how he could
help him find what he wanted. When it became apparent that they didn't have the item, he wrote a note and said that they would order it.
While hubby was shopping, another employee approached and said, "Hi, remember me? I made keys for you last week, if you need anything, let me know,
I'll get it for you."
By the way, the store was very busy.
“Travel is fatal to prejudice, bigotry, and narrow mindedness.”
—Mark Twain
\"La vida es dura, el corazon es puro, y cantamos hasta la madrugada.” (Life is hard, the heart is pure and we sing until dawn.)
—Kirsty MacColl, Mambo de la Luna
\"Alea iacta est.\"
—Julius Caesar
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DENNIS
Platinum Nomad
Posts: 29510
Registered: 9-2-2006
Location: Punta Banda
Member Is Offline
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Thanks Jan. Customer service is a dying art north of the border. Glad to hear it's being revived here.
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The Gull
Super Nomad
Posts: 2223
Registered: 8-28-2003
Location: Rancho Descanso, BCN
Member Is Offline
Mood: High
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Enough with the good news
...bad news moves faster and is much more important.
If you don't have any bad news about Baja, make some up. It is a rich tradition among those who call themselves reporters.
Jan, the reason for the employee remembering a gringo is that there are none left in town.
�I won\'t insult your intelligence by suggesting that you really believe what you just said.� William F. Buckley, Jr.
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Gypsy Jan
Ultra Nomad
Posts: 4275
Registered: 1-27-2004
Member Is Offline
Mood: Depends on which way the wind is blowing
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Dear Gull,
He, he, he. (Giggles and looks for a hot tub.)
Oh wait, they have them for sale at Home Depot.
[Edited on 3-2-2008 by Gypsy Jan]
“Travel is fatal to prejudice, bigotry, and narrow mindedness.”
—Mark Twain
\"La vida es dura, el corazon es puro, y cantamos hasta la madrugada.” (Life is hard, the heart is pure and we sing until dawn.)
—Kirsty MacColl, Mambo de la Luna
\"Alea iacta est.\"
—Julius Caesar
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