Bronco
Nomad
Posts: 168
Registered: 12-1-2007
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Slow speeds on internet satellite system
We changed from an Earthlink system that became the ultimate in slow upload and download speeds. Our upgraded HughesNet 7000s is now exhibiting
similar characteristics. We have had 8 months without problems and it seems like BOHICA. Any geeks or wizards with advice are appreciated.
Bronco
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DENNIS
Platinum Nomad
Posts: 29510
Registered: 9-2-2006
Location: Punta Banda
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I'm not an expert..I'm a victim. I have Starband for reasons that make no sense because I have options. I'll soon be moving into my new house and
when I do, I'll get a phone and DSL. Then, I'll gather up all of the Starband gear and put it out in the street and run over it, and over it, and
over it with my big diesel truck. Until that moment, I double the dosage of my anti-depressants.
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Russ
Elite Nomad
Posts: 6742
Registered: 7-4-2004
Location: Punta Chivato
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Hughes Has a Fair Access Policy (FAP) If your upload & down load exceed the limit of your service level it becomes service slower than a phone
connection. Very frustrating! Hughes is very slow to begin with but better than no service.
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beercan
Senior Nomad
Posts: 670
Registered: 4-3-2005
Location: North of da Bear
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Mood: happy to be in Baja
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Had a 6000 for 4 years --
98% of the time I am running 600+ down and 140 + up --
Had a friend who's service slowed to a crawl and he spent many daze on the phone and fighting with them --they finally moved him to another
transponder and problem solved !!!
It is a lot better than nothing !!
* libs, all about choice until you choose different
* B. Hussein Obama - an Empty Suit for Empty Minds.
* Annoy a liberal - Work hard and be happy!
* Arguing facts & truth to libs is like bringing a warm smile to a gun fight.
* Lets win the War on Terror
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bajabound2005
Ultra Nomad
Posts: 2762
Registered: 10-15-2005
Location: Punta Banda, BCN
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Mood: words cannot describe...
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We were pretty darn happy with our Starband system when we had no options; but those options just arrived where we live so we switched over to
Telnor's DSL (which is NOT without it's issues!!!) just this week! But I will say that Starband's customer service was and still is NON-existent and
the monthly premium is high. But when there are no options, worth is all!
Friends don't let friends drink white zinfandel.
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Bob and Susan
Elite Nomad
Posts: 8813
Registered: 8-20-2003
Location: Mulege BCS on the BAY
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Mood: Full Time Residents
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we too have hugesNet 7000s...
works great considering we are in a location without ANY services
we've been "FAPed" but that was our falut...
too much downloading in one day
we did have the "radio" on the dish rot out but Losfrailes insalled amother...no down time
the SAT you are on may be incorrect for your area...
just because it works doesn't mean you have the best SAT...
some are in the WRONG location
just last week we slowed in the morning...
i just rebooted the modem and corrected that...
it hadn't been rebooted for about 4 months on 24-7
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Pescador
Ultra Nomad
Posts: 3587
Registered: 10-17-2002
Location: Baja California Sur
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I have the Hughes 7000 both in Mexico and home in Colorado and the only time I experience slow downloads is when I got carried away and dowloaded too
much music and stuff and they cut me back.
Los Frailes set up my system and he is the master at that process. If you are anywhere near Santa Rosalia, you might want him to check your system
and aiming. You can also upgrade to pro which will increase speeds.
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bajadock
Super Nomad
Posts: 1219
Registered: 12-20-2006
Location: Punta sur de \'Nada
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Plug here for nomad Bajabus, aka Max.
www.orbitalenterprises.net
Starband satellite internet through Max is not been without challenges. But, he has spent enough time with me to earn a load of beverages and that
has been gaining interest. I'd suggest that you either need to be a mini-geek or have a solid local geek to pay for your internet satellite support.
Per BB05, if your choice is a neighbor- tested DSL v. satellite, DSL wins. But, if you are remote, check out orbital enterprise website for Starband
v. Hughes comparison.
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MrBillM
Platinum Nomad
Posts: 21656
Registered: 8-20-2003
Location: Out and About
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Mood: It's a Zip-a-Dee-Doo-Dah Day
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Hughes slowing
In my experience, In the last few days (mid-late afternoons) the Hughesnet system has had a few fairly brief slowdown periods. It's happened before
on occasion, but usually doesn't last for any amount of time. In most cases, the error messages indicated it was a network problem and, usually, the
status indicator "dot" on 192.168.0.1 was off-color indicating a system degradation.
I'm on SatMex 5 and have never had an occasion of exceeding the FAP.
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losfrailes
Senior Nomad
Posts: 577
Registered: 11-16-2004
Location: Ejido San Lucas near Santa Rosalia
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Mood: Good!
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Bronco,
double click on this http://customercare.myhughesnet.com/frm_usage.cfm
Then enter your site ID, click submit, then scroll downwards. If you encounter the word 'YES' under the column 'Subject to FAP', you have downloaded
more than your Fair Share of information. FAP stands for Fair Access Policy and it is meant to chastize those who use more than 'their fair share of
the bandwidth'.
If there is no occurrence of 'YES' then you can run the speed test and see what your system is doing.
It is located at http://satspeedtest.hughesnet.com/cgi/launch2.cgi
Once again, enter your Site ID and let it run. Depending on which program of Hughes you are paying for, you will find both your download and upload
speeds.
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MrBillM
Platinum Nomad
Posts: 21656
Registered: 8-20-2003
Location: Out and About
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Mood: It's a Zip-a-Dee-Doo-Dah Day
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System Errors
I just ran into a period (less than a minute) of repeated 506 errors. An irritation, but nothing more except the few occasions where it lasts for
while.
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Lindalou
Senior Nomad
Posts: 623
Registered: 1-12-2004
Location: Punta Banda Baja
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| Quote: | Originally posted by DENNIS
I'm not an expert..I'm a victim. I have Starband for reasons that make no sense because I have options. I'll soon be moving into my new house and
when I do, I'll get a phone and DSL. Then, I'll gather up all of the Starband gear and put it out in the street and run over it, and over it, and
over it with my big diesel truck. Until that moment, I double the dosage of my anti-depressants. |
Dennis
is there some way you can be on my modem and we could split the cost? Then you wouldn't have to have the phone. When we were in Santispac we were
using our neighbors (several houses away) and it worked fine. She came over and put some numbers into my computer that were on her modem.
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Lauriboats
Senior Nomad
Posts: 563
Registered: 9-6-2006
Location: Mulege/Bahia Asuncion
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Mood: Loving life in Baja
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We have the hughes 7000 and have not experienced any problems at all. We are on the new satmex 6. As I understand it there are not as many people
connected to it, so maybe that is the reason. Of course, I don't get really carried away with my downloads either.
What we see depends mainly on what we look for.
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Ford
Junior Nomad
Posts: 87
Registered: 1-2-2007
Location: Northern California
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We had a problem at our house where people that were staying at the house had Iphones that were logging on to our unlocked wireless router and slowing
our service to a crawl. We didn't realize what was happening and found out that we have other options. Someone in Zacatitos sends us a signal via a
repeater... Alas a service that we can use Vonage on!!! What a concept we now have phones that work. Most of the time .... Slim is not one of the richest men in the world cause he provides the most
reliable service in MX....
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Klondike_Kid
Junior Nomad
Posts: 29
Registered: 6-2-2008
Location: Just south of the North Pole.
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Mood: Preparing for Eventuality
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With respect to Sat dish Internet access and slowdowns: There is a "sleeper" cause of hitting Fair Access Policy limits that most folks may not be
aware of. This may affect a number of Nomads with static dish setups.
The larger the dish, the stronger the reception of the signal from the satellite. Many folks opt for the .74 meter dish as an entry level service
instead of going with a .98 or 1.2 meter dish. Larger dishes also allow for being "off" slightly on your satellite targeting and still receive the
signal.
Dish owners should make sure vegetation, tree branches, even just a few leaves, have not grown into the line of sight. With such a weak signal just
about anything will affect it at the receiver, even a layer of dust on the dish or receiver module. Second, especially with the smaller dish,
targeting dead on is a must. The slightest misalignment will lead to the "sleeper problem."
Computers at both ends talk to each other constantly in addition to serving your requests for browser pages. This is typically called "handshaking"
and is a method to insure anything sent in either direction is received in FULL. Comp #1 says "I'm sending 256 bytes and here it is. Comp #2 says "I
received 256 bytes, send some more." C#1: Sending 256 bytes, here it is. C#2: Whoa, only received 215 bytes. Please RESEND the last packet.
Therein lies the rub. If you have a poor signal (from misalignment or weather) the process of REsending that data impacts you the
customer two ways. #1) Its appears as a slowdown when loading pages on your browser. #2) It is prematurally causing your Fair Access Policy limit to
be reached much sooner than a clear, strong, straight forward transmission of data with no resends. When you are having data resent, that too counts
towards your downloading limit that activates FAP. So a single web page set of files can count as double your data sent if it had to resend all the
info, not to mention you waiting for all the packets to be received with no errors.
Keep your dish clean, and locked dead on. Moving up to a .98 meter dish will make a big improvement too and offer faster speeds although accounts may
be pricier at that size. I know they are for the mobile rigs I'm looking at installing on my camper roof.
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