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LaPazGringo
Nomad
Posts: 237
Registered: 2-28-2012
Location: La Paz
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BEWARE! La Paz Banco Santander ATM Users
Just was contacted by Bank of America to alert me that someone stole our ATM card info and there were 14 ATM withdrawals in Mexico City over the last
2 days. We *only* use our Bank of America ATM cards for ATM withdrawals at the Santander downtown in La Paz and the little ATM inside Chedraui.
Check your account!
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bajajudy
Elite Nomad
Posts: 6886
Registered: 10-4-2004
Location: San Jose del Cabo,BCS
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More than likely the Chedraui ATM.
I never use the ones in the grocery stores....too easy for someone to monkey with.
Generally speaking, the ones in the banks have tighter control....also, you can to into the bank if there is a problem.
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Lee
Ultra Nomad
Posts: 3597
Registered: 10-2-2006
Location: High in the Colorado Rockies
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Maybe you can elaborate on what you think happened. I use that ATM regularly enough.
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LaPazGringo
Nomad
Posts: 237
Registered: 2-28-2012
Location: La Paz
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If you ever have this happen to you and you're a BofA customer and get put thru to the Fraud Claims Dept., ask for JOHN DAVIS. This guy could not
possibly have been nicer and more empathetic unlike the first woman I spoke with before we got disconnected.
$1850 was withdrawn from Mexico City HSBC's over a 2 day period but BofA is giving me a temporary credit and starting an investigation. He told me
there's no way at all of knowing how they did it.
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LaPazGringo
Nomad
Posts: 237
Registered: 2-28-2012
Location: La Paz
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| Quote: | Originally posted by Lee
Maybe you can elaborate on what you think happened. I use that ATM regularly enough. |
I am TOTALLY baffled. I was in Calif. from the 20th til today. The charges started ONLY on my card, not my wifes. My card had been in my wallet the
whole time. It makes NO sense! If someone stole my # and PIN at an ATM sometime prior to the 19th, why did they wait 10 days to use it in Mexico
City?!
Bottom line...don't assume it was the Chedraui ATM like I did. I don;t think that's it but theres abolsutely no way of knowing. I'm still racking my
brain...
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Ken Cooke
Elite Nomad
Posts: 8964
Registered: 2-9-2004
Location: Riverside, CA
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Mood: Pole Line Road postponed due to injury
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In Tijuana, I was once asked if I needed "Help" by a pathetic group of young men that were hanging out near an indoor, Bank ATM of Calle Revoluccion.
My looks kinda scared them all away.
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Ken Cooke
Elite Nomad
Posts: 8964
Registered: 2-9-2004
Location: Riverside, CA
Member Is Offline
Mood: Pole Line Road postponed due to injury
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Nomads must be mostly wet behind their ears
| Quote: | Originally posted by LaPazGringo
I am TOTALLY baffled. I was in Calif. from the 20th til today. The charges started ONLY on my card, not my wifes. My card had been in my wallet the
whole time. |
link:
http://www.consumerreports.org/cro/magazine-archive/2011/jun...
Even some contactless credit cards, which use radio frequency identification (RFID) chips that allow you to make purchases without having to swipe
your card through a card reader, are vulnerable to virtual skimming, Consumer Reports found in its investigation. We witnessed how they can transmit
data such as your card’s account number, expiration date, and security data that thieves could intercept and use to make counterfeit cards.
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LaPazGringo
Nomad
Posts: 237
Registered: 2-28-2012
Location: La Paz
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Okay, Ken if they stole my credit card info thru frequencies, how did they get the PIN? Is that transmitted also?
How in the WORLD can that contactless stuff be a good idea? Just to save you from swiping it? So what should I do? Try to think of where I might have
been on the 29th? Do you guys think it's just a coincidence that Mexico is involved?
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captkw
Ultra Nomad
Posts: 3850
Registered: 10-19-2010
Location: el charro b.c.s.
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Mood: new dog/missing the old 1
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credit and rfid
not a good way to go !! "CASH IS KING " and in a diesaster cards are worthless..just a saying !! K & T
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LaPazGringo
Nomad
Posts: 237
Registered: 2-28-2012
Location: La Paz
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| Quote: | Originally posted by captkw
not a good way to go !! "CASH IS KING " and in a diesaster cards are worthless..just a saying !! K & T |
I agree, but the exchange rate at ATMs is so attractive.
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Mula
Super Nomad
Posts: 1662
Registered: 8-16-2011
Location: San Nicolas y Lopez Mateos
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Chedraui on Abosolo in LaPaz is notorious for having cards scammed. Been going on for several years - before it was Chedraui.
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Ken Cooke
Elite Nomad
Posts: 8964
Registered: 2-9-2004
Location: Riverside, CA
Member Is Offline
Mood: Pole Line Road postponed due to injury
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| Quote: | Originally posted by LaPazGringo
Okay, Ken if they stole my credit card info thru frequencies, how did they get the PIN? Is that transmitted also?
How in the WORLD can that contactless stuff be a good idea? Just to save you from swiping it? So what should I do? Try to think of where I might have
been on the 29th? Do you guys think it's just a coincidence that Mexico is involved? |
Personally, I would call B of A at their helpline and file a report with them. Create withdrawl limits - Change your PIN (over the phone with B of
A). They will walk you through the entire procedure.
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Bajatripper
Ultra Nomad
Posts: 3151
Registered: 3-20-2010
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| Quote: | Originally posted by Mula
Chedraui on Abosolo in LaPaz is notorious for having cards scammed. Been going on for several years - before it was Chedraui.
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I've been using this Chedraui, and the CCC before it when the ATMs were outside, and have never had a problem with my account (knock on wood).
There most certainly is but one side to every story: the TRUTH. Variations of it are nothing but lies.
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karenintx
Senior Nomad
Posts: 540
Registered: 3-16-2008
Location: CSL
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Mood: Living The Dream
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| Quote: | Originally posted by bajajudy
I never use the ones in the grocery stores....too easy for someone to monkey with.
Generally speaking, the ones in the banks have tighter control....also, you can to into the bank if there is a problem. |
I agree with Judy. We have used Santander's ATM for years and so far with no problems. Yesterday the exchange was 14.25. We were told several years
ago by a BOA employee in the USA..."When using any ATM machine ALWAYS use something to cover your hand when entering the PIN #. Card readers can be
place in an ATM easily but the way the thief gets your pin is with a small camera that has been placed where it can see you entering your #."
I am not an "I.T." person but we have used this system for years and so far we have not had any problems. I also check our online accounts seven days
a week. Knocking on wood for future luck!
Sorry to read about your bad luck. I hope BOA is able to reimburse you quickly.
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Bajafun777
Super Nomad
Posts: 1103
Registered: 9-13-2006
Location: Rosarito & California
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Mood: Enjoying Life with Wife In Mexico, Easy on The Easy
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This stuff happens in the USA also, as last year I got hit for over $7,000 dollars when they cleared out my checking account and took my overdraft
protection through it limits also. We lucked out in that we happened to be at a hotel just checking in Shell Beach California area when our card was
not being accepted. We made a quick call to our credit union manager and found out our card number was being used in Denver Colorado stores. Long
story short my wife contacted the stores and had them save the videos and 3 crooks were arrested when they were still using the card number. They had
scanned it off the swiper at either the shell station or credit union as these were the only places we had been at. Had to file a police report and
wait 2 weeks to get my money back into my account. Now, at all gas stations I go inside to use card and cover my numbers when using ATM machine.
Take Care & Travel Safe--- "No Hurry, No Worry, Just FUN" bajafun777
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mulegemichael
Super Nomad
Posts: 2310
Registered: 12-24-2007
Location: sequim,wa. and mulege
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Mood: up on step
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beachgirl had one of her credit card #s stolen a couple months ago and the banditos used it in los angeles to enroll in a "online business ethics"
course...no bull pucky!
dyslexia is never having to say you\'re yrros.
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LaPazGringo
Nomad
Posts: 237
Registered: 2-28-2012
Location: La Paz
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BofA put the money back in the account the next day but like me, were baffled as to what happened. The fraudulaent withdrawals were only done on my
card and I had been in the US for 10 days before they started. I *always* completely cover my hand so that no low-tech method of aquiring my PIN can
be used. So it's baffling as to how/why someone in D.F. could start doing ATM withdrawls 10 days after I left La Paz. Anyway, I'm totally impressed
with the way BofA responded and John Davis from their Fraud Claims Dept. acted like he was a trusted friend. I'll be even more vigilant than ever now.
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BajaBlanca
Select Nomad
Posts: 13237
Registered: 10-28-2008
Location: La Bocana, BCS
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wow, really nice to hear how well B of A guy handled your case ...perhaps a letter of thanks should be sent ... might just make his day. or get him a
raise, which in this economy is a good thing !
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Mexray
Super Nomad
Posts: 1016
Registered: 8-30-2002
Location: California Delta
Member Is Offline
Mood: Baja Time
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We had our ATM card scammed...
...in Sacto, CA (large Russian expat population) a few years ago at an ARCO station...
It happened just before we left for visit to Baja, and we didn't find out till returning home! They wiped out our checking acct...!
The bogus charges came from two different 'states' formally of the USSR - about 1500 miles apart, on the same day, with about 10 individual 'charges'
at each place...
We were finally reimbursed, but I was surprised the credit card network protection software wasn't able to halt these transactions after the first
couple 'sales' took place - it would seem that transactions, from the same card, on the same day, so far apart would have raised some red flags! I
guess international transactions just aren't all that secure...???
According to my clock...anytime is \'BAJA TIME\' & as Jimmy Buffett says,
\"It doesn\'t use numbers or moving hands It always just says now...\"
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805gregg
Super Nomad
Posts: 1344
Registered: 5-21-2006
Location: Ojai, Ca
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My credit card # was stolen in Avalon, Catalina Island. They bought over $7000 of jewlery at Zales in Fullerton. It was stolen by a latina, (that's
the only people that worked at the store I visited). You would think the jewlery store would have a survalence video. Now when I use my card, I pull
out my phone and tell the cashier to smile and take their picture, and explain that in case my # is stolen I will have a picture of the thief, you
should see their faces.
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