roxyoso
Newbie
Posts: 10
Registered: 8-31-2003
Member Is Offline
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Lewis & Lewis What' up??
I've had annual auto policies with Lewis & Lewis for several
years. My current policy was expiring and I wanted to renew
it. It's been more then two week since I contacted them.
First by email thru their site, then a fax and several phone messages.
They have never contacted me.
Are they still writing policies??
They have always given prompt customer sevice to us in the past. Not a good way to run a business!!
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Bruce R Leech
Elite Nomad
Posts: 6796
Registered: 9-20-2004
Location: Ensenada formerly Mulege
Member Is Offline
Mood: A lot cooler than Mulege
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Bummer
they don't say anything when you call? do you get a machine or what?
Bruce R Leech
Ensenada
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roxyoso
Newbie
Posts: 10
Registered: 8-31-2003
Member Is Offline
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Their voice mail gives their business hours
and says to leave a message with policy #
& they'll get back to you!! I've called both the
800 and the 310 #'s with no returned call.
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Debra
Super Nomad
Posts: 2101
Registered: 10-31-2002
Location: Port Orchard Wa./Bahia de Los Angeles BC
Member Is Offline
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I talked to them 3 days ago.....no problem. Guess I'd better try again?
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Bruce R Leech
Elite Nomad
Posts: 6796
Registered: 9-20-2004
Location: Ensenada formerly Mulege
Member Is Offline
Mood: A lot cooler than Mulege
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| Quote: | Originally posted by roxyoso
Their voice mail gives their business hours
and says to leave a message with policy #
& they'll get back to you!! I've called both the
800 and the 310 #'s with no returned call. |
Your are right they have always been grate in the past. this isn't like them at all. I'm going to check in to it and See if I can find out anything.
Bruce R Leech
Ensenada
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Sharksbaja
Elite Nomad
Posts: 5814
Registered: 9-7-2004
Location: Newport, Mulege B.C.S.
Member Is Offline
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hmmmmmm
I just received a policy via their website.
http://www.mexicanautoinsurance.com/page15.html
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Taco de Baja
Super Nomad
Posts: 1913
Registered: 4-14-2004
Location: Behind the Orange Curtain, CA
Member Is Offline
Mood: Dreamin' of Baja
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If at first you don't succeed, try, try again
| Quote: | Originally posted by roxyoso
I've had annual auto policies with Lewis & Lewis for several
years. My current policy was expiring and I wanted to renew
it. It's been more then two week since I contacted them.
First by email thru their site, then a fax and several phone messages.
They have never contacted me.
Are they still writing policies??
They have always given prompt customer sevice to us in the past. Not a good way to run a business!! |
This came up last year. As I recall, Lewis and Lewis is a small company with only a few employees. Keep calling at various time of the day, and you
should get a live person.
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David K
Honored Nomad
Posts: 65254
Registered: 8-30-2002
Location: San Diego County
Member Is Offline
Mood: Have Baja Fever
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Discover Baja is still there, by the way!
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mulege marv
Senior Nomad
Posts: 652
Registered: 10-8-2004
Location: san carlos / grass valley, calif.
Member Is Offline
Mood: relaxed
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problems
i had a lot of problems with Lewis & Lewis. i have had real good luck with Padilla
http://www.mexicaninsurance.com/quoteMIQ.asp?wVehicleType=au...
Want what you have
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Sharksbaja
Elite Nomad
Posts: 5814
Registered: 9-7-2004
Location: Newport, Mulege B.C.S.
Member Is Offline
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For home or auto?
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vandenberg
Elite Nomad
Posts: 5118
Registered: 6-21-2005
Location: Nopolo
Member Is Offline
Mood: mellow
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Have nothing but good things to say about them. Have 3 vehicles and my house insured with them. Had my Jeep stolen out of my driveway 3 years ago. Was
recovered with $2400.00 worth of damage. The Mexican underwriter was only willing to give us $ 300.00, and Lewis & Lewis wrote me a check for the
difference out of their own funds. How about that for service ??
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rpleger
Super Nomad
Posts: 1087
Registered: 3-12-2005
Location: H. Mulegé, BCS
Member Is Offline
Mood: Was good.
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Lewis & Lewis Number One.
Richard on the Hill
*ABROAD*, adj. At war with savages and idiots. To be a Frenchman abroad is to
be miserable; to be an American abroad is to make others miserable.
-- Ambrose Bierce, _The Enlarged Devil\'s Dictionary_
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Bedman
Senior Nomad
Posts: 523
Registered: 9-4-2002
Location: Orange County, CA.
Member Is Offline
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I've had Lewis and Lewis for 5 years. NEVER A PROBLEM! Tehy even send me a reminder when my policy comes near to renewal. You can't beat the coverage
they offer, even uninsured driver coverage. I wonder, how many Mexican drivers have insurance? Is Insurace coverage for Mexican autos mandatory? I
really don't know.
Bedman
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Taco de Baja
Super Nomad
Posts: 1913
Registered: 4-14-2004
Location: Behind the Orange Curtain, CA
Member Is Offline
Mood: Dreamin' of Baja
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| Quote: | Originally posted by Bedman
I've had Lewis and Lewis for 5 years. NEVER A PROBLEM! Tehy even send me a reminder when my policy comes near to renewal. You can't beat the coverage
they offer, even uninsured driver coverage. I wonder, how many Mexican drivers have insurance? Is Insurace coverage for Mexican autos mandatory? I
really don't know.
Bedman |
I have heard that if you are in an accident and you don't have insurance (resident or non-resident), you got directly to jail. Mexico has an
"at-fault" auto accident policy (guilty until proven innocent). So I would assume that everyone who drives has insurance....but maybe they say they
to scare the tourists
Maybe the USA could learn something from our neighbor to the south  
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pangamadness
Nomad
Posts: 378
Registered: 9-22-2003
Member Is Offline
Mood: Under H20
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I can't remember how long I have been with Lewis & Lewis. I think 15 years. When did Vagabundos drop them? I am waiting for a problem so I can
switch to discover Baja. Still no problems. Just renewal notices.
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Bruce R Leech
Elite Nomad
Posts: 6796
Registered: 9-20-2004
Location: Ensenada formerly Mulege
Member Is Offline
Mood: A lot cooler than Mulege
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| Quote: | Originally posted by pangamadness
I can't remember how long I have been with Lewis & Lewis. I think 15 years. When did Vagabundos drop them? I am waiting for a problem so I can
switch to discover Baja. Still no problems. Just renewal notices. |
you never have problems with a company while paying, try filing a claim .
Bruce R Leech
Ensenada
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Cyndarouh
Nomad
Posts: 237
Registered: 6-21-2004
Location: San Diego Mountains
Member Is Offline
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We had problems with renewing Lewis & Lewis. Went to Discover Baja four years ago. They are outstanding. We had a truck stolen they paid and our
State Farm Paid. Also we found out that State Fram for the last three years only covers you 50 miles into Baja or Mexico. Lucky we were at the 48
miles. Make sure you talk to your US insurance people and find out how far they cover you. Most have changed in the last few years.
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Sharksbaja
Elite Nomad
Posts: 5814
Registered: 9-7-2004
Location: Newport, Mulege B.C.S.
Member Is Offline
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Lewis and Lewis lost many customers in 2004. Because of the Tripui fire and other palapa fire claims they sent notices of termination of palapa
coverage in 2003 for 2004. Later the recanted their policy and now insure palapas with conditions and limitations. With the large amount of property
and homes being built recently they figured they better negotiate with underwriters. Based in Beverly Hills I was amazed to get a letter from "Mr.
Lewis" himself.
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