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El Camote
Senior Nomad
Posts: 514
Registered: 9-7-2003
Location: Above the clouds
Member Is Offline
Mood: y Blues
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I received a letter from a hotel I had stayed in several years ago. Their credit card files had been hacked and they were being proactive by warning
everyone who'd been on the list. You've got to appreciate a merchant who takes that extra step - can't do anything to help their bottom line.
Checked with the credit card company and there had been no unusual charges but played it safe and cancelled the card anyway. My info. could be
floating around for many years before it was utilized.
Knowledge is good. - Emil Faber
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Bajahowodd
Elite Nomad
Posts: 9274
Registered: 12-15-2008
Location: Disneyland Adjacent and anywhere in Baja
Member Is Offline
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Thanks for the contact info, fdt. I will follow up.
I realize that this sort of thing happens worldwide. I suppose my wanting to share this particular situation arises from my disappointment, inasmuch
as I have always tended to deal with family-owned long-standing reputable businesses, such as the ones I mentioned in my initial post.
Many of the posts help to confirm to me that the transaction had to have happened at Rey Sol, because that was the only place where the credit card
left my sight, let alone, the room. Really hard for someone to swipe your card into a illicit reader while you're standing there watching.
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fdt
Ultra Nomad
Posts: 4059
Registered: 9-7-2003
Location: Tijuana, Baja California
Member Is Offline
Mood: Yeah, what if it all goes right
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Good, I'll pass on the info.
A well informed Baja California traveler is a smart Baja California traveler!
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C-Urchin
Nomad
Posts: 234
Registered: 12-17-2008
Location: La Paz
Member Is Offline
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Credit Card Fraud
Reminds me of Jamaica!
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C-Urchin
Nomad
Posts: 234
Registered: 12-17-2008
Location: La Paz
Member Is Offline
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If I use a card anywhere (and I travel internationally for scuba), I ALWAYS and only use American Expess or cash. Amex answers the phone anywhere in
the world and they fix your problem on the spot. I got a card replaced once in Singapore in 2 hours delivered at my hotel!
Of course good old pesos are they way to go!
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Bajahowodd
Elite Nomad
Posts: 9274
Registered: 12-15-2008
Location: Disneyland Adjacent and anywhere in Baja
Member Is Offline
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Wanted to follow up. Thanks to fellow Nomad Fernando, and Juan Saldana, I received an e-mail from Jean Loup Bitterlin, owner of El Rey Sol. He
requested additional information, as well as sharing the he, himself has been victimized by credit card fraud. I learned something in the process of
sharing the additional information. Sr. Bitterlin advised me that they usually use wireless card sliders and process the transaction at the diners'
table, but their machine was broken. Hence they had to swipe the card away from the dining room. Having saved my receipt, when I retrieved it to
provide info to Bitterlin, I noticed that unlike most receipts I recall, this one contained my complete credit card number, and of course, my name. My
experience has been that the number on receipts is a series of X's with only the last four digits showing. Don't know if it's of any consequence, but
for me, in the future, if I ever receive a receipt with the complete number on it, I will immediately confiscate both copies and demand the
transaction be voided.
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oxxo
Banned
Posts: 2347
Registered: 5-17-2006
Location: Wherever I am, I'm there
Member Is Offline
Mood: If I was feeling any better, I'd be twins!
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Quote: | Originally posted by karenintx
We are part-timers in Cabo and use our cards everywhere. So far no problem but then that could change at anytime. |
We are full timers in Los Cabos and rarely use a credit card even though we have the Capital One card. We just pay cash (pesos) and sleep better at
night.
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HCR
Junior Nomad
Posts: 47
Registered: 3-23-2008
Member Is Offline
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I think a lot of this fraud continues because credit card companies deal with it simply as a "cost of doing business." More reasons for big fees!
A number of years back I returned my rental car at the El Paso TX airport, inspected it as I always did before turning the keys in, and a week later
received a letter from the car rental company with a photo and a claim for damage.
Called the CC company and they told me not to worry as I was covered because I had used my CC to rent the car. I protested that it was fraud and the
rep. said "happens all the time. No big deal." To my knowledge, no action was taken with the authorities.
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fdt
Ultra Nomad
Posts: 4059
Registered: 9-7-2003
Location: Tijuana, Baja California
Member Is Offline
Mood: Yeah, what if it all goes right
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Bajahowodd;
While I'm sorry you whent thru this bad experience, I am glad to hear that you are getting a response from the Rey Sol and hopefuly it does not
discurrage youre future visits to Baja California.
BTW would you like to help the toy drive
http://forums.bajanomad.com/viewthread.php?tid=35415
A well informed Baja California traveler is a smart Baja California traveler!
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Bajahowodd
Elite Nomad
Posts: 9274
Registered: 12-15-2008
Location: Disneyland Adjacent and anywhere in Baja
Member Is Offline
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Fernando-
No way. Been traveling there since 1985. Must say, however, kinda thought I 'd get an offer of a free dinner!! lol
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fdt
Ultra Nomad
Posts: 4059
Registered: 9-7-2003
Location: Tijuana, Baja California
Member Is Offline
Mood: Yeah, what if it all goes right
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Hey, free tamales and Rosca de reyes on Jan 4th. Got Toys?
A well informed Baja California traveler is a smart Baja California traveler!
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Bajahowodd
Elite Nomad
Posts: 9274
Registered: 12-15-2008
Location: Disneyland Adjacent and anywhere in Baja
Member Is Offline
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Just wanted to make certain everyone knows that Sr. Bitterlin, owner of El Rey Sol has been very gracious during this matter. He has turned over the
information about the ID of the perpetrator to the local authorities. He also researched the receipts and sent copies to me. By the way, the woman
caught in Nordstrom in Orange County pled guilty.
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fdt
Ultra Nomad
Posts: 4059
Registered: 9-7-2003
Location: Tijuana, Baja California
Member Is Offline
Mood: Yeah, what if it all goes right
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Great, Merry Christmas.
A well informed Baja California traveler is a smart Baja California traveler!
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Bajahowodd
Elite Nomad
Posts: 9274
Registered: 12-15-2008
Location: Disneyland Adjacent and anywhere in Baja
Member Is Offline
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Thought you might get a chuckle out of this. Have completed forms with the card issuer. Got greater detail. The Ensenada woman was using a clone
credit card that actually had my name on it. My name is Howard- don't think anyone could confuse that as female. According to the records, she was
able to purchase two separate gift cards at Westminster Mall for $1500 apiece. Later, she goes to Nordstrom and tries to make a $40 purchase. That's
where she gets caught by security and I get a phone call. Crazy how she can get away with $3,000 without anyone blinking an eye, but gets caught over
$40.
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