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DianaT
Select Nomad
Posts: 10020
Registered: 12-17-2004
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| Quote: | Originally posted by Udo
To answer Diana's and Ken's question...
I have rented vehicles from other companies in Cabo. They all have the same $5,000 "deposit for vehicle damage hold".
Last year I joined the National Emerald club for the free rental days program...however, the program does not apply in Mexico, only at US locations
(which I found out about three months ago.
In Cabo, National has treated me the best of all the agencies. If you want the list of agencies not to rent from, I'll give you the list. Where I got
hurt was when my flight to Cabo was canceled and I was a day late for the rental. |
Thanks Udo, I wonder if it is the same on the mainland. We have always traveled by car or bus but are thinking about renting a car on the mainland.
Same companies, so I imagine it is the same??
Did they charge for that day considering why you were late?
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tripledigitken
Ultra Nomad
Posts: 4848
Registered: 9-27-2006
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Udo,
The last time I rented a car in Mexico was about 10 years ago and it was on the mainland. I really don't think I had to front $5k, but I could have.
After looking at a few sites it appears it is the custom for rental car companies in Mexico to require the deposit ($3k-$5k).
However, as many policies in Mexico are, they are negotiable.
Your situation, which could have taken an ugly course, turned out well.
Ken
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Udo
Elite Nomad
Posts: 6343
Registered: 4-26-2008
Location: Black Hills, SD/Ensenada/San Felipe
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Mood: TEQUILA!
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Charging me for the late day would have been better than them tearing up the old reservation and having to start over again.
Then they really gave me the screws...The company was budget and their location was at least a long block away from any other company, or I would have
walked.
Seems that many businesses in Mexico feel that they can take advantage of a situation and make whatever money they can, rather than build a rapport
with the customer for future times.
In my instance, National was willing to go the extra mile to keep me as a repeat customer.
| Quote: | Originally posted by DianaT
| Quote: | Originally posted by Udo
To answer Diana's and Ken's question...
I have rented vehicles from other companies in Cabo. They all have the same $5,000 "deposit for vehicle damage hold".
Last year I joined the National Emerald club for the free rental days program...however, the program does not apply in Mexico, only at US locations
(which I found out about three months ago.
In Cabo, National has treated me the best of all the agencies. If you want the list of agencies not to rent from, I'll give you the list. Where I got
hurt was when my flight to Cabo was canceled and I was a day late for the rental. |
Thanks Udo, I wonder if it is the same on the mainland. We have always traveled by car or bus but are thinking about renting a car on the mainland.
Same companies, so I imagine it is the same??
Did they charge for that day considering why you were late? |
Udo
Youth is wasted on the young!
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vandenberg
Elite Nomad
Posts: 5118
Registered: 6-21-2005
Location: Nopolo
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Mood: mellow
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About 4 years ago we rented a car in Guadalajara for 2 weeks through our hotel, the Francis, and no deposit was asked for.
If my memory is correct, the total for the 2 weeks was around $300.00 US. Was a very small Chevy, but it served its purpose.
Traveled for those 2 weeks through the interior, visiting the old colonial cities.
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durrelllrobert
Elite Nomad
Posts: 7393
Registered: 11-22-2007
Location: Punta Banda BC
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Mood: thriving in Baja
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| Quote: | Originally posted by vandenberg
About 4 years ago we rented a car in Guadalajara for 2 weeks through our hotel, the Francis, and no deposit was asked for.
If my memory is correct, the total for the 2 weeks was around $300.00 US. Was a very small Chevy, but it served its purpose.
Traveled for those 2 weeks through the interior, visiting the old colonial cities. |
I've stayed at various
resorts all over Mexico and whenever I got cabin fever I've rented a car (some real Junkers) at the hotel desk with never a problem. But these are not
rental car agencies/ franchises.
Bob Durrell
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DianaT
Select Nomad
Posts: 10020
Registered: 12-17-2004
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| Quote: | Originally posted by vandenberg
About 4 years ago we rented a car in Guadalajara for 2 weeks through our hotel, the Francis, and no deposit was asked for.
If my memory is correct, the total for the 2 weeks was around $300.00 US. Was a very small Chevy, but it served its purpose.
Traveled for those 2 weeks through the interior, visiting the old colonial cities. |
Thanks to everyone for answering my question which may have qualified as a small hijack --- opps. 
We are just so anxious to get back to the heart of Mexico.
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Bubba
Senior Nomad
Posts: 957
Registered: 2-17-2009
Location: Pismo Beach, Ca.
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| Quote: | Originally posted by DENNIS
| Quote: | Originally posted by Udo
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I can just hear this guy, "Yeah...I rear-ended you, but it's your fault, gringo" |
And the lady behind him finds it all quite funny.
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Udo
Elite Nomad
Posts: 6343
Registered: 4-26-2008
Location: Black Hills, SD/Ensenada/San Felipe
Member Is Offline
Mood: TEQUILA!
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You have an eye for details, huh?
Udo
Youth is wasted on the young!
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durrelllrobert
Elite Nomad
Posts: 7393
Registered: 11-22-2007
Location: Punta Banda BC
Member Is Offline
Mood: thriving in Baja
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I just looked at the Payless rental agency site in Cabo and this is what they say:
http://www.google.com/url?sa=t&rct=j&q=&esrc=s&a...
Personal Accident Insurance/Effects Coverage
PAC/PAI- $4.95 per day plus applicable taxes
Personal Accident Coverage/Personal Accident Insurance: By electing to purchase optional PAC/PAI coverage at the designated daily
rate, the renter and any of his passengers are insured while occupying the rental vehicle subject to all provisions of the group policy. PAC/PAI cost
may vary by location.
Grace Period
Rental is based on a 24-hour period. The client receives a 59-minute grace period. If he/she keeps the vehicle after this time, an hourly
rate will apply from minute one.
Hold Policy
It is the policy of Payless to have the confirmed vehicle available during normal business hours for the calendar day of the scheduled arrival.
Bob Durrell
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BajaLuna
Senior Nomad
Posts: 581
Registered: 12-5-2012
Location: Pacific Northwest/Bahia Asuncion
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Mood: groovy
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glad it for turned out ok, UDO! And glad you all weren't hurt! It sure could have been a lot worse.
We rented a car this past Spring from Fox car rental in Loreto and had to put down 500.00 deposit. We did shop around, at first their estimate was
almost a grand for 8 days but we were able to get them down, and it ended up costing us 600.00 for a rental car for 8 days. OUCH! The insurance was
through the roof, but the daily cost of the car was what you pay just about everywhere, but whew they got us on the insurance!
OH and also, our agreement and contract was in US dollars, but when we settled up at the airport upon returning the car, they billed it in pesos, and
we ended up paying more because of the inflated exchange rate that they used. So in otherwards they quoted us and we agreed to the amount of the price
in USD but they billed us in pesos. We should have argued with them more, but when you are about to catch your plane, and they are going to take it
out of your account anyways no matter what beef you have with it..what can you do? Trust me I was not a happy camper about any of our experience. We
went to our bank, but they said, so sorry Charlie, "it is what it is, you signed the contract"!
I agree, some companies don't care about building a business based on repeat customers. Glad National had a good outcome for you!
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Udo
Elite Nomad
Posts: 6343
Registered: 4-26-2008
Location: Black Hills, SD/Ensenada/San Felipe
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Mood: TEQUILA!
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I agree with you, Krystal, about being billed in Pesos. But I feel I was being treated fairly on the exchange of $13.10 m.n. per USD. Pretty close to
what the current exchange was at the time.
Our daily rate, including the full insurance for a skate board-sized car, was $24.30 in USD. But there was also the VAT for the airport rental, about
another $2.00+- US per day.
As far as I am concerned, National is now my top rental in Baja.
Udo
Youth is wasted on the young!
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