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willyAirstream
Super Nomad
Posts: 1786
Registered: 1-1-2010
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Russ, check out mtnpops idea, it works all over Colorado. I'm from there too. I set up a system using Telmex, an access point router, and a 6 ft
antennae in Cuesta Real last year. The signal was strong from the light house to town. At times there would be 12 hotel guests on at on time, using
skype, watching movies, online poker etc etc all with high speed download, no lags, no interruptions. That system costs $400. Wasn't someone from Sr
Gecko beaming over to PC? That would be an ideal location.
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Russ
Elite Nomad
Posts: 6742
Registered: 7-4-2004
Location: Punta Chivato
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I've been looking at some sites and got a couple responses. Our problem is 8+ miles of water without a repeater. And a reliable line of site base
station with the high speed connection. Please, anyone, post any sites with info on equipment that may help. I have plenty of interested people here.
Bahia Concepcion where life starts...given a chance!
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Bob and Susan
Elite Nomad
Posts: 8813
Registered: 8-20-2003
Location: Mulege BCS on the BAY
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Mood: Full Time Residents
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im sorry russ but this is the answer for now...
drive the modem north...
take it to a "hughsnet installer" that "understands" your situation and has a acess to a moveable dish
have a "installer" set it there to satmex6
the installer needs access to a phone to call his "secret number"
...pay him...
in PC aim your dish to satmex6
plug it in and it WILL work again
THIS is the ONLY solution right now
don't get confused by people who haven't had this problem
take the modem north...
you would have internet NOW if you had done this "months ago"
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willyAirstream
Super Nomad
Posts: 1786
Registered: 1-1-2010
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I used radiolabs.com and tomshardware.com. There are several ways this could be set up and equipment selection is overwhelming. I would send a
drawing to radiolabs for tech assistance. I think Sophia`s teinda, next to gecko, would let you set up the antenna. I have an antenna and could set
up a test site on an existing telmex modem, maybe at sr geckos?
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Bob and Susan
Elite Nomad
Posts: 8813
Registered: 8-20-2003
Location: Mulege BCS on the BAY
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Mood: Full Time Residents
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something like that is a temp solution...
what we are using is being shut down piece by piece
it would be nice if telmex would participate but I think the feeling is the outskirts of mulege are "supposed" to be rustic and rural for now...
we need an "investment" from a Mexican "internet/cell" company for a permanent solution
the cost on investment isn't there yet...later we will enter the "real world"
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BCSTech
Senior Nomad
Posts: 584
Registered: 4-16-2006
Location: Todos Santos, BCS / Placerville, CA.
Member Is Offline
Mood: Carpe Manana
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| Quote: | Originally posted by Bob and Susan
drive the modem north...
take it to a "hughsnet installer" that "understands" your situation and has a acess to a moveable dish. have a "installer" set it there to satmex6
the installer needs access to a phone to call his "secret number"
...pay him...
in PC aim your dish to satmex6 plug it in and it WILL work again
take the modem north...
you would have internet NOW if you had done this "months ago" |
Fellas, let me clear up a few things. The
modem does not need to come north to be activated or reassigned to another satellite. It can be remotely reassigned, if needed. The modem just needs
to be connected on a known, working system somewhere, and that system needs to be pointed to a working HN satellite.
Once the system registration is completed and the modem downloads its encryption keys for its account (SAN and PIN), the modem will then want to be on
the satellite where it's been reassigned.
These systems are sensitive to where they're located because there is a timing circuit in the modem that helps it communicate with the satellite. If
the timing is not right, the modem won't work well or may not work at all.
Different locations require a slightly different timing setting. If you move a system far enough, about 50 miles or more, the timing usually needs to
be "peaked" for the new location by running the Force Range" command.
Finally, I want to dispel the rumor going round that HughesNet is arbitrarily shutting down accounts in Mexico. A couple of people apparently got this
notion by talking to HN CSRs or salespeople.
Please keep in mind who you're talking to: These are mainly $2/hr. order takers sitting in cube farms somewhere in the Philippines. They're only
minimally trained to sell, troubleshoot or upgrade to the current Gen4 systems. That's all they know. They have never installed an HN system, and they
know nothing about the US legacy market, which needs to be maintained to support tens of 1,000s of mobile Ku-band satellite Internet systems.
Also, Ku is used extensively in Alaska, Hawaii and Canada where Gen4 is simply not available. I got a recent, face-to-face confirmation direct from
one of HughesNet's senior product managers who assured me that has no reason to terminate support for Ku equipment or accounts.
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BCSTech
Senior Nomad
Posts: 584
Registered: 4-16-2006
Location: Todos Santos, BCS / Placerville, CA.
Member Is Offline
Mood: Carpe Manana
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BTW, we're now providing cell-phone booster systems in BCS. If you have any fragment of cell signal outside your house or trailer, these can work to
restore cell service, and even EDGE and 3G data service in some areas.
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Bob and Susan
Elite Nomad
Posts: 8813
Registered: 8-20-2003
Location: Mulege BCS on the BAY
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Mood: Full Time Residents
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not true...you "blew off" russ...
russ need to find a service tech that can call-in and restart service
and hughesnet is shutting off service to billing areas to generate calls for repair...
then...the "up-sell" to GEN4
"I got a recent, face-to-face confirmation direct from one of HughesNet's senior product managers who assured me that has no reason to terminate
support for Ku equipment or accounts. "
well that guy doesn't know OR he just lied...not unusual with this company
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BCSTech
Senior Nomad
Posts: 584
Registered: 4-16-2006
Location: Todos Santos, BCS / Placerville, CA.
Member Is Offline
Mood: Carpe Manana
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| Quote: | Originally posted by Bob and Susan
not true...you "blew off" russ... |
What do you mean "I blew off Rus?"
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BCSTech
Senior Nomad
Posts: 584
Registered: 4-16-2006
Location: Todos Santos, BCS / Placerville, CA.
Member Is Offline
Mood: Carpe Manana
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| Quote: | Originally posted by Bob and Susan
and hughesnet is shutting off service to billing areas to generate calls for repair...
then...the "up-sell" to GEN4 |
Bob, you're a smart guy, and a straight shooter, and you've given people a lot
of help on these forums. But this is simply not true.
If it was, I'd be hearing this from many Ku customers both in Mexico and the US, as well as fellow HN dealers/installers.
There is a grain of truth in that the HN CSRs are taught only to upsell to Gen4, but HN is not shutting down accounts to force this.
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Bob and Susan
Elite Nomad
Posts: 8813
Registered: 8-20-2003
Location: Mulege BCS on the BAY
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Mood: Full Time Residents
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well first you were here in sept...didn't assist russ
I guess $$$ talk
second...I have hours of time with installers and hughesnet...and don't think I've talked to everyone
i'm the kind of guy that will travel the entire country to "fix" something
if mexico had a SAT service that worked here I would use that
they ARE "up-selling" at hughesnet...
they use ANY method to talk to you
when the "snowbirds" return to mulege they will see their units don't work
it's just a matter of time
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BCSTech
Senior Nomad
Posts: 584
Registered: 4-16-2006
Location: Todos Santos, BCS / Placerville, CA.
Member Is Offline
Mood: Carpe Manana
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| Quote: | Originally posted by Bob and Susan
well first you were here in sept...didn't assist russ
I guess $$$ talk |
Bob, I was in San Juanico from the next day after Norbert up to the day before Odile. I
had no time left to drive up to PC before I caught my flight back North. I live in California now taking care of my parents. I don't think I ever
promised anyone I would definitely be in PC, and I certainly wasn't going to extend my stay and try to drive up there after Odile.
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Bob and Susan
Elite Nomad
Posts: 8813
Registered: 8-20-2003
Location: Mulege BCS on the BAY
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Mood: Full Time Residents
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and I understand completely...we had a BAD storm
now...the ball is in russ's court...not yours
he doesn't work and could easily drive to YOU!!!
he COULD be fixed in a few days depending what sat he's on or transponder but you could fix that because YOU know what works and what doesnt
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BCSTech
Senior Nomad
Posts: 584
Registered: 4-16-2006
Location: Todos Santos, BCS / Placerville, CA.
Member Is Offline
Mood: Carpe Manana
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BTW, Russ, you can send me an Email if you like and, if your system is connected, I'll send you some questions and try to diagnose from here from your
answers what's going on, gratis.
Also, I do have new, spare parts in Loreto I left with Jose Dávila.
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baconjr
Nomad
Posts: 128
Registered: 7-14-2012
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Mood: Es la vida de perro!
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Just had a service tech/dealer from Exide install sat internet. Works great. Talk to me in a month about billing issues. We are south of Ensenada in
Bahia Soledad just north of Santo Tomas. The tech told me that the Exide service should be making it further south soon. This is Mexico and 17 miles
off the grid so it wasn't a cake walk. Over 3 weeks of miscommunication and installation equipment not functioning but we got it done. Now if Amazon
would offer a drone delivery. U2U me if you want more information about the people who installed the equipment.
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Russ
Elite Nomad
Posts: 6742
Registered: 7-4-2004
Location: Punta Chivato
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Thanks for the info. But until they get south I think I better not frustrate myself further.
| Quote: | Originally posted by baconjr
Just had a service tech/dealer from Exide install sat internet. Works great. Talk to me in a month about billing issues. We are south of Ensenada in
Bahia Soledad just north of Santo Tomas. The tech told me that the Exide service should be making it further south soon. This is Mexico and 17 miles
off the grid so it wasn't a cake walk. Over 3 weeks of miscommunication and installation equipment not functioning but we got it done. Now if Amazon
would offer a drone delivery. U2U me if you want more information about the people who installed the equipment. |
Bahia Concepcion where life starts...given a chance!
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Russ
Elite Nomad
Posts: 6742
Registered: 7-4-2004
Location: Punta Chivato
Member Is Offline
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Alan I sent a U2U
Bahia Concepcion where life starts...given a chance!
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Pescador
Ultra Nomad
Posts: 3587
Registered: 10-17-2002
Location: Baja California Sur
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I hate to get in this fray, but as with lots of things going on down here where I live, there are lots of opinions and he said, she said, kind of
things. Kinda like all my Uncles that had garages full of Amway Products.
I have an antenna in San Lucas or San Lucita. We paid to have an Infinitum set up put in at the person's house. That person was willing to allow us
to mount a 30 foot antenna, cable and a parabolic dish that shoots the signal to San Bruno where my house is.. I know of 4 systems that are doing
this at this point. We have a 20 foot pole mounted on the house in San Bruno to receive the signal. Then it comes in to the house with a wi-fi
router. This was a fairly expensive set up and works very well at certain times of the day. Because Infinitum has oversold their bandwidth, speeds
slow down badly in the afternoon, probably when the kids get out of school or whatever. Someone suggested that was not accurate and Infinitum is
always fast, which is not accurate. I have charted download speeds as well as upload speeds for pretty much at least one year and this is a common
problem on the system. I have friends who have the most expensive infinitum system in Santa Rosalia so it is not my connection to the system, but the
system in general that is doing this. The person who is in charge of most of the installs in Santa Rosalia indicates that this problem could be fixed
with 2-3 hundred Thousand dollars but he did not expect Telmex to start doing that for some time until they receive too many complaints.
I am glad I spent the money and have great speed and service most of the time and it is slightly faster than I had with my Hughes Net system. When
people say Infinitum is fast because they can talk on Skype, they are talking about the upload speeds which remain pretty good most of the time, but
download can get so slow it becomes very difficult to open a web page or email. For me, I just work around it and do most of my computer things in
the morning when speed is very good.
So, my friend who lives at Punta Chivato has decided to stay with Hughes Net and Bob Henderson did a good job installing and setting up the system
through Alan and she does not lose speed very much in the afternoons. And her dish did not get blown over in the hurricane like mine did.
I think we are lucky to have Alan working with this situation as he is very sharp and knows what is going on. The old days where we set up a US
address and then moved the dish down here are gone and it only makes sense to hook up with his program which has good service and speeds until
Infinitum comes up with something. Or you could hope and pray that Telmex will run a digital line out to Punta Chivato. We can not even get one of
those in San Bruno. Mulege, San Lucas, and Santa Rosalia are the only ones that have digital phone boxes at this point.
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Pescador
Ultra Nomad
Posts: 3587
Registered: 10-17-2002
Location: Baja California Sur
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One other thought. There is a guy from Santa Rosalia who put a dish up on the tower by the Cereso (prison) and has the relay tower in San Bruno. He
broadcasts a signal in San Bruno, San Lucas Cove, and places in between. So if someone could get a deal set up with a large dish on a tower in Mulege
and broadcast it to Chivato, I am sure there is a very productive and workable business opportunity. I suspect they will need to be well connected
politically and able to access a big tower south of Mulege, but it could well happen. The system in San Bruno is actually working pretty well. He
did purchase a fairly large bandwidth to do that, but the opportunity is certainly there.
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bobh00
Newbie
Posts: 13
Registered: 5-5-2008
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I will be in Mulege in about 10 days. Please contact me later this month after I get down. I would like to set down with you and see what we can do
about getting you service !!
Bobh00@live.com. 615-104-3634
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