FrankO
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poor service
I?ll try to make this long story short(er).
I have a Yamaha 3000 isb generator that initially met my power needs in baja. After a few trips it would overload in no time. As it was still under
warranty I took it to Bay City Electric in Lakeside to have it load tested and they said it was fine. Having load tested it myself I already knew that
and told them so, that the problem was when loads cycled it was no longer able to handle demand. They insisted it was fixed so I took it to baja and,
of course, it didn?t work. This was after I had done a full service on it to eliminate any maintenance issues. I took it back to Bay City and told
them it didn?t function correctly and they re-tested and said everything was fine. In the mean time I had contacted the Yamaha tech personnel by using
Bay City?s dealer # and told them what I thought the issue was. You can not talk to those guys unless you have a dealer # and they kind of flipped out
when I told them I was just Joe Shmoe. Their customer service people really flipped out. They sent me a paper that had the trouble codes on it and
confirmed what I thought. I showed these to Bay City because they did not want to call the tech guys themselves and they still were unable to
comprehend the issue. They charged me $80 to get my generator back and I took it straight to Fun Bike Center. I went thru the whole thing again and
they told me to come get it, that it was fixed. I fired it up right there and the trouble codes were still showing. I told them it was not fixed. The
mechanic came out to speak to me and I showed him the codes. He was very apologetic and promised to fix it. I suggested that he take the converter out
and throw it as far as he could and slap a new one in. Apparently he did this because when I came back the converter was new and the code lights were
green like they were supposed to be. I called Bay City Electric and informed the shop manager that, indeed, my problem was a warranty issue and he
stated he would refund my money. It took me almost 2 months and many un-returned phone calls on my part to get it back and that was only after I
disputed the VISA charge thru my bank. The manager there, Tim Roberts, is not customer oriented at all, in fact he would not return my calls unless I
had the Yamaha customer reps call him first. I would classify him as being pretty much a (insert favorite derogatory adjective here).
I hope to god that when I take it down south again I am done w/the problems. I am really hoping that I should not have bought a Honda 3000. Of course,
they both spec out on paper identically and the mechanics I have spoken to state the Yamaha is built better. We
Union thug.
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4baja
Super Nomad
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Location: morro bay ca
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should have bought a honda franko but then again i have a long e xtension cord for you. 
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David K
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Registered: 8-30-2002
Location: San Diego County
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Mood: Have Baja Fever
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Good answer Steve!
Did you see the photos of Mike's place in my trip report? It is just a ways past Paulina's... Gecko seemed perfect last Saturday... and when Bedman
and Emma said hi to us in El Rosario on Friday, they reported it was a perfect week at Gecko... they hated to leave...
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4baja
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yea i saw them, good shots. should be down for the 1000 with a few buddys south of san felipe next month. hopefully the fishing will be good at santa
isabela with a few sea bass busting lines.
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Paulina
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4Baja,
Here?s a fun lesson for you to study in the meantime. We?re going to be down around that same area for the race. Maybe we can all ?hook up?. Ja Ja Ja.
Fishing reference you know.
The Totoaba has an overall dusky silver appearance, and is characterized by its elongated body, sharp snout with large oblique mouth, and a projecting
lower jaw, and especially its slightly convex tail. The Totoaba's gill covers have smooth edges and it has no barbells on its chin. The fins are
darker than the body, and its dorsal fin is deeply notched.
The Totoaba might be confused with a series of other croakers, including the White Seabass, (ridge along the length of its belly, slightly concave
caudal fin).
The formerly very abundant Totoaba is now a rare, endangered, and protected species that is near extinction due to over fishing. It is usually found
only in the northern one-third of the Sea of Cortez.
The White Seabass is characterized by its elongated body, large mouth, and a ridge along the length of its belly. It is metallic blue to copper on its
back, with dark specs on its sides, and silver on its belly. The White Seabass has a long dorsal fin base. The caudal fin is slightly concave. It has
small rough scales and a black blotch on the inner base of its pectoral fins. The White Seabass might be confused with a series of other Croakers
including the Totoaba, (sharp snout, projecting lower jaw, large mouth, pointed caudal fin, silver and dark fins, no ridge under belly).
Saludos!
Paulina y Dern <*)))><
\"Well behaved women rarely make history.\" Laurel Thatcher Ulrich
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Paulina
Ultra Nomad
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Can you tell the difference in the following two photos? It's tricky...
\"Well behaved women rarely make history.\" Laurel Thatcher Ulrich
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Paulina
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Hint: This one's meat does not taste like lobster...
\"Well behaved women rarely make history.\" Laurel Thatcher Ulrich
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Paulina
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FrankO,
I'm sorry for jumping off on the off topic stream. I couldn't help but grab the moment..
Back to your generator situation, we have three Honda generators, a 350, 1800, and 4500. No matter how much we abuse them, they keep on running.
Couldn't be happier with them.
Hopefully after all you went through you will be satisfied. Good for you for sticking to it. Yamaha is a good brand, maybe you just got a lemon?
P. y D.
<*)))><
\"Well behaved women rarely make history.\" Laurel Thatcher Ulrich
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FrankO
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Location: Ocean Beach
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Thanks Pompano,
It'll be quite awhile before I consider any generator purchase. I am currently spending ALL of my extra money on, hmmmmmm let's see, building, solar,
diapers, beer and another house here in Point Loma. I seriously need to hit the lotto.
I am sure I got the lemon generator...... this seems to happen often to me.
Union thug.
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4baja
Super Nomad
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Location: morro bay ca
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franko lets go fishing!
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4baja
Super Nomad
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Registered: 9-4-2003
Location: morro bay ca
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franko.
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FrankO
Nomad
Posts: 301
Registered: 11-10-2002
Location: Ocean Beach
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No problem, brother. Time for us to get the Lizard wet in a few weeks. And I promise I won't hook another iron into the front of your shorts.
Union thug.
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soulpatch
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I thought this thread was about poor service, not little jabs.
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4baja
Super Nomad
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Location: morro bay ca
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soulpatch, consider the source. got your call last night, will call you later.
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