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David K
Honored Nomad
Posts: 64613
Registered: 8-30-2002
Location: San Diego County
Member Is Offline
Mood: Have Baja Fever
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Shari and Juan are awesome people who really do care about people... The B&B is more of a service that benefits us travelers than it is a money
maker for them... Shari and Juan have gone out of their way to assist visitors and see that they have a good experience.
They both know that in a new business there will be discoveries on how to do things, how to treat people and how to handle situations. We Nomads are
the most lucky, because they are tayloring much around our input here on the Internet and in person, at Asuncion.
Thanks you Shari & Juan for caring about people and not letting a few bad apples spoil the operation!
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Minnow
Banned
Posts: 1110
Registered: 8-30-2002
Location: Lost Wages
Member Is Offline
Mood: Embarrased Harry Reid is a Nevadan
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| Quote: | Originally posted by David K
Thanks you Shari & Juan for caring about people and not letting a few bad apples spoil the operation! |
That is true David. She let you stay with her.
You know I am just kidding. Have a great day, and thanks for your input.
Proud husband of a legal immigrant.
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David K
Honored Nomad
Posts: 64613
Registered: 8-30-2002
Location: San Diego County
Member Is Offline
Mood: Have Baja Fever
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Careful how you word that Tom... I stayed with Baja Angel  !
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TMW
Select Nomad
Posts: 10659
Registered: 9-1-2003
Location: Bakersfield, CA
Member Is Offline
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[ | Quote: | Originally posted by jdtrotter
I really find this thread interesting. There seems to be a perception that if someone is in business and does want to make some money, it is
inconsistent with being a caring human being----just confusing to me. I can't imagine any one making the effort to run a business and NOT caring
about making any money ----not talking about greed, but we all need to eat and want a secure future. One can still be a caring human being---
Nothing wrong with trying to get ahead. And, regardless if someone is a customer only, a customer friend, a friend, or whatever, if someone is
expecting you on a certain day, one should call if you are delayed----no fun to sit and worry.
Diane
[Edited on 10-13-2007 by jdtrotter] |
The huge majority of people have never owned or run a business nor been a manager in a position of controlling income and out flow, profit and loss.
Many if not most people see a company as a profit only entity. It's the boss that's making all the money and doesn't care anything about me. It's that
atitude they have all though their life and it most likely won't change. The interesting thing is that many have kids that feel the same way about
them. I know people that slam the company they work for, for being cheap, uncaring, stupid sobs. The same company that pays them a good wage, provides
medical, eye and dental benefits, a pension and 401K matching funds. They won't quit and go elsewhere because of the benefits. So maybe they're just
venting as they say.
I think anyone that runs a business should care about their customer. Good customer service brings people back. I see poor customer service all the
time and often the business fails because of it.
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shari
Select Nomad
Posts: 13039
Registered: 3-10-2006
Location: bahia asuncion, baja sur
Member Is Offline
Mood: there is no reality except the one contained within us "Herman Hesse"
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Wow, mil gracias to all of you who understood my plight...usually I DO get a deposit but these nomads have been contacting me for a year now and I
KNEW they were coming for sure and only were gonna be here a couple days on their way to Loreto. We do use paypal and some send us deposits western
union(which is real hit and miss) Our amigos dont need to send a deposit. I have operated successful businesses in Canada and am pretty good at it.
Now, our guests DID arrive yesterday..it was a mix up in dates I understand...no problema...as I always make lemonade with lemons...look for the
silver lining etc...I was glad this happened (again) so I revise my policies...live and learn amigos....we just finished the pitaya waffles and fruit
salad and are heading out to enjoy the wonderful day in San Roque...hopefully Juan will catch a yellowtail from the beach!!! Bajaboy and Juan are
replacing some walls and painting his new casita today then will head out in the morning on the deep blue in search of YT! thanks again everyone for
your support...it does this worrying heart good to know we're on the right track.
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